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I had this problem also. The remote that comes with this tv is very weak. I have a Harmony remote I use with my system. If you have a remote to an older Samsung tv you can turn it off with it.
Sorry, there was a problem. Please try again later.If this is when u r using Apps then Even I have faced similar issue, what I did was I have uninstalled that App and installed it again. looks like everything is working fine for me.
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