Why won't my tv download HBO max or certain apps? null

Hi Rjam! We recommend resetting your SmartHub to see if this will fix your issue: - Navigate to Settings > Support > Self Diagnosis > Reset Smart Hub. - (or) Navigate to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. After the initial setup process, try the app again - you may need to download the app again after the reset. If the issue persists, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Gina

“Why won't my tv download HBO max or certain apps?”

Asked by Rjam 4 years ago

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Samsung - 75" Class 7 Series LED 4K UHD Smart Tizen TV-Front_Standard

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Hi Rjam! We recommend resetting your SmartHub to see if this will fix your issue: - Navigate to Settings > Support > Self Diagnosis > Reset Smart Hub. - (or) Navigate to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. After the initial setup process, try the app again - you may need to download the app again after the reset. If the issue persists, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Gina
Answered by Samsung 4 years ago
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