Questions & Answers

Q: QuestionI live in Cottonwood. Is delivery available?

Asked 10 years ago by Tom.

• A:Answer Tom, This is best answered by your closest Best Buy location. Thanks for your interest in Samsung products. --Mr. S

  Answered 10 years ago by Samsung

  
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Q: QuestionUse of Keyboard with This TVHas anyone used a standard keyboard with this TV? If yes, how does it perform? Thanks you.

Asked 10 years ago by Beez.

• A:Answer We use a wireless keyboard and mouse. Works good, but did have some minor problems with the pairing. After the initial issue, no problem.

  Answered 9 years ago by 4169

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Q: QuestionIs delivery and set up included as well as calbriation..?

Asked 10 years ago by Heidi.

• A:Answer Yes Best Buy does supply set up, however I opt out because it was a suprise gift for my husband.

  Answered 9 years ago by Angy

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Q: QuestionCable requirement from TV to cable boxWhat cables are suggested for the best TV resolution

Asked 10 years ago by joe.

• A:Answer HDMI Cord

  Answered 9 years ago by MsIndependantVerified Purchase

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Q: QuestionHow long is the power cord?

Asked 10 years ago by Anonymous.

• A:Answer About 3'

  Answered 9 years ago by VictorsdadVerified Purchase

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Q: QuestionIs this HDR capable?Is this HDR capable? Is it a 10 bit screen? How many nit? Thank you!

Asked 10 years ago by Anonymous.

Q: QuestionDoes the Samsung 1TB minipak with 4K resolution and 10 movies work with this tv?

Asked 10 years ago by Anonymous.

• A:Answer I not totally sure, but I'm pretty sure that it has the capability to do so if not .

  Answered 9 years ago by Angy

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Q: QuestionYou is this a 3-D TV?

Asked 9 years ago by Kay.

• A:Answer No this is not 3D

  Answered 8 years ago by BilliezooVerified Purchase

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Q: Questionis this tv voice controlled ?

Asked 9 years ago by DAVIDMACK10.

• A:Answer No, the TV is not voice controlled.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes this TV have a headphone jack? Also,is the external speaker out pre or post remote vol control?

Asked 9 years ago by Anonymous.

• A:Answer Yes, this has a 3.5 mm headphone port.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionCan this tv be wall mounted?

Asked 9 years ago by MOOO.

• A:Answer The short answer is, "Yes". My wife and I did not mount ours, but we both researched that option, and there are several options for different types of wall mounts for this television.

  Answered 9 years ago by KerryVerified Purchase

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Q: QuestionDoes this TV have Bluetooth capabilities?

Asked 9 years ago by Louis.

• A:Answer This television does not have Bluetooth.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionIs this HDCP 2.2 CompatableI just bought this Tv and the new Roku 4, I've tried all 4 HDMI inputs and a message on the screen says they are not HDCP 2.2 compatable, therefore I can't get the Roku's 4K signal. Will this display the 4K signal? If so which inpuy should I use?

Asked 10 years ago by Slotman7.

• A:Answer I just had the same issue. I got mine to work by hooking a compatible 4K HDMI cable from the Roku 4 to the TV. Then restart the Roku 4. Settings, system, power, system restart. Once it is restarted you should be able to select 4K for your display.

  Answered 10 years ago by Chez

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Q: QuestionWhat are the specific dimensions of the stand for the 75" UN75JU6500FXZ?

Asked 10 years ago by Anonymous.

• A:Answer Think of the stand as being an inverted T. The horizontal part (bottom of the inverted T, which faces front) is 39 inches long. The stem of the T is 14.5 inches. The stand lifts the bottom of the TV 3 inches.

  Answered 9 years ago by KerryVerified Purchase

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Q: QuestionIs this the same model as the one at Costco that says it's model number UN75JU641D?

Asked 9 years ago by bjamin18.

• A:Answer Yes

  Answered 9 years ago by Duke54Verified Purchase

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Q: QuestionI'm seeing a samsung extra pop up in left cornerI'm seeing a samsung extra in right corner when turn channels randomly, but a lot. Does anyone know how to turn it off or what it is? I can't find Manuel its brand new I've looked it up and PIP I believe or somethings g for pop ups I have turned off. Also on menu or guide I can't turn off certain things Is that normal? Thx!!!

Asked 9 years ago by Anonymous.

• A:Answer Manual is on the the tv, it shows in the setting, so go through the setting for setting up the tv I forget where it is exactly but did see it haven't used it been a bit busy, but I need to sit down and play with mine so I can use the netflix, youtube, and hopefully get twitch working on it still have to use my old tv's or plug in my cromecast which I'm not suppost to need.

  Answered 9 years ago by Whitedragon

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Q: QuestionWhat type of HDMI inputs are on the TV?Are the HDMI ports the new 2.0 type? or the older version of HDMI?

Asked 10 years ago by noname4u.

• A:Answer HDMI 2.0 ports are available on this model. Thanks for your interest in Samsung products. --Mr. S

  Answered 10 years ago by Samsung

  
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Q: QuestionWhat is the weight of this TV

Asked 9 years ago by Anonymous.

• A:Answer A google search tells me it is 26.9 pounds, 46.1 pounds, 80.5 pounds

  Answered 9 years ago by JohnMHardinVerified Purchase

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Q: QuestionIf I buy the 75 inch is it delivered and set up

Asked 9 years ago by Anonymous.

• A:Answer Yes with an extended warranty from the GEEK SQUARD.

  Answered 9 years ago by Duke54Verified Purchase

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