A:AnswerHi Gregg,
If purchased new-in-box, please reach out to Samsung directly at 1-800-SAMSUNG (available 8AM - 12AM EST, 7 days a week), or via live chat at https://www.samsung.com/us/support/contact/
~ Samsung Advisor
A:AnswerHi SirroundS,
To assist with this specific scenario, we’ll need to gather a bit more information. Please contact Samsung Support at 1-800-SAMSUNG (available 8AM - 12AM EST, 7 days a week) or connect with us via live chat at https://www.samsung.com/us/support/contact/
~ Samsung Advisor
A:AnswerAccording to your own customer service it’s only 2gb. This should be included in specs as it’s not enough to run smoothly. Your previous model I assumed was an aberration but if this is how you put out models and then you refuse to support them. That’s a problem. If your customer service is wrong please advise. But otherwise answer the question in public and stand by your products. As a 20 year Samsung tv holder I am very disappointed.
A:AnswerHi Paul,
You can find the user manual here:
https://downloadcenter.samsung.com/content/UM/202507/20250711052450001/BN81-27185A-620_EUG_ROPATSCF_NA_ENG-US_250526.0.pdf
~Samsung Advisor
A:AnswerHi Shay,
The U8000F has a built-in app store. Go to Home> Scroll right to Apps> Type the app you are searching for in the search bar.
~Samsung Advisor
A:AnswerI don’t think the screen delicate. My wife and I moved the tv together into our bedroom carrying it, and tried not to but occasionally touched the screen. And we’ve been moving it to get behind it, it’s very durable.
A:AnswerHi KingKong,
The U8000F is Direct lit. If you are referencing the DU8000 TV, that is a different TV Series and will have different specs.
~Samsung Advisor
A:AnswerHi,
The U8000F does not have built-in Alexa, but it does work with Alexa-enabled devices. You can ask your Alexa device to turn off your TV, change channels, control the volume, and more.
~Samsung Advisor
A:AnswerHi Bebe,
The U8000F TV is backed with a limited 1-year Manufacturer’s Warranty when purchased brand-new from an authorized dealer. You can enter the model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
~ Samsung Advisor