“WE have an 85" Samsung Frame in our conference room on one wall./ We have two 65" Samsung Frames on the left wall. We are experiencing issues with the controllers turning on multiple TVs at the same time. How do you stop this from happening?”
Answer This Question
1-1 of 1 Answer
Since your TV's remote uses infrared (IR) signals, it may unintentionally control other Samsung TVs in close range – especially if they’re in the same room or line of sight. While the IR function cannot be paired to a specific TV, there is a helpful workaround. If both TVs have been added to the SmartThings app on your mobile device or tablet, you can use the app’s remote control feature to control each TV individually. This method uses a direct Wi-Fi connection and helps avoid interference with other devices. ~ Samsung Specialist
Sorry, there was a problem. Please try again later.