Skip to content

Main Content

Questions & Answers

Samsung - 85" Class QN85A Neo QLED 4K UHD Smart Tizen TV

Model:: QN85QN85AAFXZA; |
SKU:: 6451491

User rating, 4.7 out of 5 stars with 371 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 21-40 of 44 questions

QuestionJust bout the Samsung - HW-A650 3.1ch Sound bar - Black it doesn’t fit correctly with the 85in TV. Any one have suggestions to what mount brand and size for sound bar works for this?
Asked 3 years ago by Jay.
- Answer The Samsung 990b and Sonos Arc are both great choices and fit well with this TV.
  Answered 3 years ago by Mkangelo
  Answer this question
QuestionThere are two prongs on the center stand that the tv rests on and four screws that connect the stand to the tv. One of the prongs broke on my tv. My question is will my tv be ok if I still use this stand with a broken prong
Asked 3 years ago by Do.
Answer This Question
QuestionWhat is the recommendation on cleaning the screen
Asked 3 years ago by Lisa.
- Answer A micro fiber cloth and water
  Answered 3 years ago by JamesG
  Answer this question
QuestionCan I use my Apple devices easily with this TV?
Asked 3 years ago by kat.
- Answer Yes
  Answered 3 years ago by JamesG
  Answer this question
QuestionHow far are the top VESA mount holes from the top of the TV on the 85”?
Asked 3 years ago by Steve.
- Answer Hi Steve! The top VESA holes are 8.6" from the top of the 85" QN85A TV. ^Gina
  Answered 3 years ago by Samsung
  Answer this question
QuestionThe qn85a says it has 1 hdmi 2.1 (#4) but since hdmi #3 is Earc and Earc is a hdmi 2.1 standard. Doesn't the qn85a actually have 2 hdmi 2.1 ports?
Asked 3 years ago by Jlmackaz.
- Answer Jlmackaz - While the HDMI 2.1 feature of High Frame Rate 4K @120Hz is supported on HDMI 4, HDMI port number 3 further supports eARC. ^Gina
  Answered 3 years ago by Samsung
  Answer this question
QuestionWhat does NEO and TIZEN represent? If you already have an excellent system, which model is without the theater sound system built in?
Asked 3 years ago by 8ntitgrate.
- Answer Neo is referring to the Samsung NeoQuantum AI 4k processing chip. Tizen is the Linux based OS Samsung is using for it's smart TV's.
  Answered 3 years ago by RHODES
  Answer this question
Questionwhat length warranty comes with this tv?
Asked 3 years ago by pw.
- Answer Hi pw - The QN85A comes with a 1 Year Parts and Labor Manufacturer's Warranty. ^Gina
  Answered 3 years ago by Samsung
  Answer this question
QuestionWHAT IS THE LOCATION OF THE VESA HOLE PATTERN ON THE SAMSUNG QN85QN85DA TV?
Asked 3 years ago by Anonymous.
Answer This Question
QuestionIf I were to use the TV with the included stand on a table, what is the height from bottom bezel of TV to the table? Trying to determine how big a soundbar I can place in front of it without blocking part of the lower frame/picture.
Asked 4 years ago by JCFlorida.
- Answer Hi JCFlorida! When mounted on its' stand, the 85" QN85A provides you with a clearance of 2.4" to place a soundbar directly below the TV. ^Gina
  Answered 4 years ago by Samsung
  Answer this question
QuestionCAN I USE THE SCREEN VERTICALLY INSTEAD OF HORIZONTALLY?
Asked 4 years ago by Anonymous.
- Answer Hi - The QN85A TV does not feature portrait/vertical mode support. ^Gina
  Answered 4 years ago by Samsung
  Answer this question
QuestionDoes this tv come with the one connect box.or is there a way to get more hdmi 2.1 connections .
Asked 4 years ago by Chris83.
- Answer Chris83 - The One Connect box is not included with this model. It does come included with The Frame Series and a Slim One Connect Box is included with our 8K Neo QLED models. ^Gina
  Answered 4 years ago by Samsung
  Answer this question
QuestionWhat are the VESA patterns, for wall mounting?
Asked 4 years ago by Bill.
- Answer Hi Bill! The 85" QN85A utilizes a VESA Pattern of 600mm x 400mm. ^Gina
  Answered 4 years ago by Samsung
  Answer this question
QuestionI am buying a mount for the TV. What is the VESA pattern on the back of the tv? VESA = horizontal x vertical mounting hole distance on the back of the TV. The VESA of my mount in millimeters: 600x400, 400x400, 400x300, 400x200, 300x300
Asked 4 years ago by Sobob99.
- Answer Dzee8909 - The 85" QN85A utilizes a VESA Pattern of 600mm x 400mm. ^Gina
  Answered 4 years ago by Samsung
  Answer this question
QuestionDoes this tv come with one connect
Asked 4 years ago by Jim.
- Answer Hi Jim - The One Connect box is not included with this model. It does come included with The Frame Series and a Slim One Connect Box is included with our 8K Neo QLED models. ^Gina
  Answered 4 years ago by Samsung
  Answer this question
QuestionShould the TV number #4 hdmi port be used with a 48GBPS high speed hdmi cable?
Asked 4 years ago by ironskull.
- Answer Hi ironskull - We recommend using an Ultra High-Speed HDMI cable, labeled HEC/HEAC, that supports fast Ethernet connection. ^Gina
  Answered 4 years ago by Samsung
  Answer this question
QuestionHow much do this tv weigh?
Asked 4 years ago by Weight.
- Answer Hi Weight, the 85" QN85A weighs 119.7 lbs. with the stand and 92.8 lbs. without. ^Val
  Answered 4 years ago by Samsung
  Answer this question
QuestionI have seen where this TV supports the slim fit wall mount according to the samsung website. Is this similar to the one for "the frame"? When will this mount be available to purchase?
Asked 4 years ago by Mike.
- Answer Hi Mike, Best Buy and Samsung are working together to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information. ^Val
  Answered 4 years ago by Samsung
  Answer this question
QuestionWhich audio format does this TV use? Trying to match a soundbar, most of which new ones support Dolby Atmos. What do I need to look for in a soundbar as far as audio systems supported?
Asked 3 years ago by Ace.
- Answer Sound Bar
  Answered 3 years ago by MOHAMMEDKHAN
  Answer this question
QuestionIs this compliant with NextGenTv? Also, I currently use a surround sound system. Is it more beneficial to just use the standard television sound with this tv? Finally, is the only difference between this model and the QN900A the 4k vs 8k? Thanks!
Asked 3 years ago by Mark.
- Answer I think that's the main difference. Although I think this TV has a slightly different screen which allows better angle viewing aswell.
  Answered 3 years ago by Mkangelo
  Answer this question

Showing 21-40 of 44 questions