Questions & Answers

Q: QuestionHow many people are recommended for unboxing TVs larger than 32 inches?

• A:Answer For TVs larger than 32 inches, it is always recommended to have two people for unboxing.

Q: QuestionWhy should I avoid laying the Samsung TV flat during transportation and unboxing?

• A:Answer Laying the TV flat during transportation and unboxing can damage the screen.

Q: QuestionWhat is the refresh rate of this Samsung TV?

• A:Answer This Samsung TV has a refresh rate of 120Hz.

Q: QuestionCan this Samsung TV be used outdoors?

• A:Answer No, this Samsung TV is designed for indoor use only.

Q: QuestionWhat should I do if I have questions about the instructions for my new Samsung TV?

• A:Answer If you have questions about the instructions, you can contact Samsung at 1-800-SAMSUNG or online at Samsung.com/Support.

Q: QuestionHow many HDMI inputs does this Samsung TV have?

• A:Answer This Samsung TV has a total of 4 HDMI inputs.

Q: QuestionDoes this Samsung TV include a wall mount?

• A:Answer No, this Samsung TV does not include a wall mount.

Q: QuestionIs expert help available for setting up this Samsung TV?

• A:Answer Yes, Geek Squad is available to assist with unboxing, setting up, or mounting your new TV.

Q: QuestionWhat is the screen size of this Samsung TV?

• A:Answer This Samsung TV has a screen size of 84.5 inches.

Q: Questioncould there be any issues mounting tv above a wood burning fireplace that is used sometimes

Asked 1 year ago by david.

• A:Answer Hi david - We do not recommend mounting your TV over a fireplace. Your primary concern will be the heat; Samsung TVs should never exceed 104°F. Before you even think of mounting a TV above your fireplace, light a fire and check the temperature first. If you have a wood-burning fireplaces, ash could accumulate on the TV and its vents. You may be cleaning the TV much more often because of it. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this TV good for bright rooms? I need something that won’t have much glare

Asked 1 year ago by Sal.

• A:Answer Sal - The QN85D offers Wide Viewing Angle, as well as Adaptive Picture technology to optimize your picture with a lighting system that automatically senses, reacts, and adjusts to the brightness of the space you're in. Starting with our S85D OLED or QN90D (55 – 85”) TV, you’ll gain Ultra Viewing Angle with Anti-Reflection technology to provide you with wider viewing angles, enhanced color, and minimized glare to help you enjoy shows without distractions. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: Questionwhat sound bars are compatible with the 85" Samsung QN85D Smart TV

Asked 1 year ago by lionsfan.

• A:Answer lionsfan - You can connect any soundbar to the QN85D TV via a wired (HDMI, Optical) or wireless (Bluetooth, Wi-Fi) connection. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the distance from the bottom VESA bolt hole to the bottom of the TV (excluding the feet/mount) - and what is the distance from the top VESA bolt hole to the top of the TV ?

Asked 9 months ago by mark.

• A:Answer mark - On the 85" QN85D, the distance from the top VESA mounting holes to the top of the TV is 8.3". The distance from the bottom VESA holes to the bottom of the TV is 18.6". ~ Samsung Specialist

  Answered 9 months ago by Samsung

  
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Q: QuestionHow many blue tooth headsets can I hook up to this tv?

Asked 1 year ago by dsteece.

• A:Answer dsteece - Dual Bluetooth Audio allows you to connect multiple Bluetooth devices – for instance, you can pair 2 headsets to your TV simultaneously. You can even stream 2 different audio contents to each headset when using the Multi View feature. To set this up, go to: Home > Menu > Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List, then connect the devices you’d like to pair (one at a time). When selecting the second device, select Multi Connect. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionHas anyone dealt with Fire Stick HDMI issues where it suddenly shows “no signal” after plugging in? I’ve been using my Fire Stick (4K Max model) on my [TV brand/model, e.g., Samsung QLED] without problems until recently. Now, every time it’s No Signal.

Asked 1 month ago by RayC.

Q: QuestionWhat is the sound quality without a soundbar?

Asked 10 months ago by OConnor.

• A:Answer Good but I live in apartment let's say this I've never had to put it past 50

  Answered 10 months ago by AG25Verified Purchase

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Q: QuestionDoes this TV come with the Samsung TV Plus app

Asked 10 months ago by Greg.

• A:Answer Yes

  Answered 10 months ago by AG25Verified Purchase

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Q: QuestionHow does this model differ from model QM85C?

Asked 1 year ago by jerryg.

• A:Answer The anti glare I think

  Answered 10 months ago by AG25Verified Purchase

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Q: QuestionDoes this model have ATSC3.0 aka nextgen?

Asked 1 year ago by Mike.

• A:Answer The QN85D has a built-in ATSC 1.0/ClearQAM tuner; when stepping up to our Neo QLED 8K Series, you’ll gain a built-in ATSC 3.0 tuner for receiving digital broadcasts. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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