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Order directly from Samsung’s official parts website. Search by model number or remote part number for guaranteed compatibility. When ordering, double-check that the remote matches the HW-B550F model or is listed as compatible. Universal remotes require manual code input but often cost less and are available immediately from major retailers. OEM (original) remotes ensure full functionality and the exact button layout
Sorry, there was a problem. Please try again later.Hi Jilly! Best Buy sells replacement remotes. However, if you need more help, please reach out to Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
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