1-2 of 2 Answers
If you still have a warrenty plz call them and have them send you another unit. If no warranty then you may ned to get another one. Or as another option call geek squad best buy and tell them whats going on and see if they my have a better solution.
Sorry, there was a problem. Please try again later.Khaleesi, We appreciate your feedback regarding the issues you are experiencing with your HW-B550F Soundbar. If you mean the HW-B550D, please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
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