Questions & Answers
- Model:
- RF24BB6600AP/AA
- |
- SKU:
- 6493520
Q: QuestionI will need to install this refrigerator in a pantry with a 29 inch door opening. If this is too tight, can all three doors be removed to get it through?
Asked by Anonymous.
- A:Answer Hi there, Yes, the doors can be removed for door entry. I have shared the manual for the door removal instructions; please read pages 16-20. User manual: https://downloadcenter.samsung.com/content/UM/202308/20230830142115181/FDR_RF8000B_SG_DA68-04540A-02_EN_MES_CFR.pdf For your reference, the dimensions of the refrigerator are as follows: Dimensions (W x H x D with hinges and doors): 35 3/4" x 70" x 28 3/4" Dimensions (W x H x D without hinges and door): 35 3/4" x 68 7/8" x 24" Have a great day. ^Chrystel
Answered by Samsung

Q: QuestionHow far does the bottom freezer drawer extend out from the closed position? I need to be sure there is room to open it fully without an issue.
Asked by JulieV.
This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer 15.5 inches from the face of the door
Answered by JayW
Q: QuestionHello! I have a cabinet built around my fridge that has an opening that is exactly 36" wide. Will this fridge be too tight? Thank you!
Asked by katedoll.
- A:Answer Yes, if your cabinets come out anywhere near the front of the fridge. We have a space that's a little wider than that (about 37"+), and I regret buying this refrigerator. The reason is that the doors are much thicker than the last GE fridge we had, and basically in order to open the doors, it needs about 5" diameter to swing out in the corners. So we've had to pull out the fridge far from the back wall, so it doesn't hit the cabinet.
Answered by MonitorlessInSeattle
Q: QuestionCan you fully open the drawers in the refrigerator with the doors open at 90 degrees? We have one wall that blocks one of the doors from going beyond 90 degrees and I'm curious if you can still access the drawers fully.
Asked by luke.
This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer I just tested mine and yes, you can fully open at 90 degree angle Both top and bottom drawers. Adding picture.
Answered by Guitarwife
Q: QuestionHow much clearance do I need on the side for the doors to open? I will have a 3.5inch gap and then a wall. Is that enough space?
Asked by Jess.
This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer Yes, that’ll work just fine as long as you clearance from wall to door hinge. The best part of the product is that the hinges open to the center so there will be no extension outward.
Answered by Anonymous
Q: QuestionOur refrigerator location has an exposed left side. Is there a way to get a white model and have the side(s) in white? I notice the GE Cafe will sell a white panel that slips over the side of the unit that is white. Does Samsung do the same?
Asked by Shish.
- A:Answer Hi Shish, We appreciate your question about a white panel that can cover the sides of this Samsung refrigerator model. We understand the importance of having to cover the exposed side of the refrigerator and at this point, we do not have a panel that slips over the side of the unit. I will be sure to pass on what you have suggested here about illumination for its ice and water dispenser to our product team for current and future product developments. Leo
Answered by Samsung

Q: QuestionDo I need 70” from floor to the bottom of cabinet above fridge space? I currently have 69”, will the Samsung Bespoke fridge fit?
Asked by Anonymous.
- A:Answer Yes, I would say you need at least 70 inches, the feet may be adjustable, but my Bespoke measures 70 from floor to top of fridge. I have an additional inch clearance above that.
Answered by ScottR
Q: QuestionAside from the doors, what is the color of the refrigerator (the sides, and top)?
Asked by FallChange.
- A:Answer Hi FallChange, The colors on the side and top are equally important as the front panels especially if the refrigerator isn't installed in a cabinet. Let me get the information you are requesting. The color of the sides and top is Stainless Steel. Leo
Answered by Samsung

Q: QuestionIs the stainless-steel fingerprint resistant or fingerprint proof?
Asked by fingerprints.
This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer No this unit is not finger proof. If you want a unit with this feature, you will spend a little more. I suspect if you have little kids or even teenagers then this would be a good feature to have.
Answered by TerryZ
Q: QuestionThe autofill pitcher and water dispenser stopped stop working, is there a way to fix this? Nothing we tried has remedied the issue. Owned this refrigerator for about 7 months, very disappointing!
Asked by TwinMom.
This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer Hi there, We can feel your disappointment with this fridge. We are here to help you with it. We recommend checking the resources below for steps to take when the autofill pitcher doesn't fill. Please click on the embedded words for more details. Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ We also advise checking the link below for steps to do when the water dispenser does not dispense any water. Please click on the embedded words for more details. Samsung refrigerator water dispenser issues: https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-does-not-dispense-at-all Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148209958), and it will help our team pull up your information. ^Rodel
Answered by Samsung
Q: QuestionHello, how to unlock wheels for fridge to move forward? There is a black long cover, cannot figure out how to move it. Thanks!
Asked by Topaz.
This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer Greetings, We are glad to receive your inquiry about the Samsung refrigerator wheel. Let us answer your question. This Samsung refrigerator doesn't have wheels. To move the refrigerator, we highly suggest following the steps on page 21 of the model's user manual linked below. https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146983692, which will help our team pull up your information. ^Rainly
Answered by Samsung

Q: QuestionCan you attach panels your cabinet maker makes to match your kitchen cabinets?
Asked by Anonymous.
- A:Answer Greetings, You can put custom panels; however, it might lead to your warranty being voided because it will fall under alteration of the unit. You can refer to the link below and check pages 72-74 (Limited Warranty) to learn more. User manual: https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Have a great day, -Ernest-
Answered by Samsung

Q: QuestionWill this refrigerator accept wood panels that match my kitchen cabinets?
Asked by Jay.
- A:Answer Hi Jay, No, this Samsung refrigerator model will only accept Samsung Bespoke panels available for it. This Samsung refrigerator is not a panel-ready appliance. Leo
Answered by Samsung

Q: QuestionCan one of the ice makers be turned off? I was thinking I could use the second bin for extra freezer storage if needed.
Asked by Kirst.
- A:Answer Hi Kirst, No, the ice makers on this Samsung refrigerator model are controlled by a single toggle switch on the control panel. We also discourage the use of the ice bucket as food storage as frozen food may damage the ice maker when the bucket is pulled out or pushed in. Leo
Answered by Samsung

Q: QuestionAre the black matte and charcoal glass panels both fingerprint resistant?
Asked by LEE.
- A:Answer Yes, Lee, the matte black stainless steel and charcoal black glass panels are both finger-resistant. Please check this link for more details. Matte Black Steel https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-beverage-center-in-matte-black-steel-bndl-1650311111843/#specs Charcoal black glass panel https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-beverage-center-in-charcoal-glass-bndl-1650310148208/#specs Have a great day. ^Camille
Answered by Samsung

Q: QuestionAre the Stainless Steel panels fingerprint resistant?
Asked by Steelers.
- A:Answer Greetings, Yes, the stainless-steel panels are fingerprint resistant. Thank you for choosing Samsung and have a great day! ^Rainly
Answered by Samsung

Q: QuestionIs this the stainless steel look and fingerprint resistant?
Asked by JB.
This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer Good day, Yes, this fridge's color is stainless steel, with a fingerprint-resistant finish. Have a great day. -John
Answered by Samsung
Q: QuestionWhat is the replacement filter for this refrigerator?
Asked by Ace4u.
This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer Ace4u, the replacement filter for your fridge, would be HAF-QIN/EXP. Here is the link to the water filter. HAF-QIN/EXP. https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/ Have a great day. ^Camille
Answered by Samsung
Q: QuestionSomeone left the freezer open and all the ice melt it seems to be having trouble making ice again. I dried out as much of the water as I could but could the ice trays be clogged?
Asked by AmberR.
This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer Hi Amber, We understand how you feel regarding this fridge. We are here to help you. We recommend checking the resources below for steps to take when the fridge is not making any ice. Please watch the video and kindly click on the embedded words for more details. Ice maker is not making any ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149468161), and it will help our team pull up your information. ^Rodel
Answered by Samsung

Q: QuestionIs is okay to use this unit outdoors?
Asked by NWH1.
This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer Hello there, Thank you for asking. Let us help you. No, this fridge cannot be used outdoors. This fridge is intended to be used inside the house or in any residential-type environment. Please refer to this link to your user manual for more details. Turn to page 7, "Caution (This appliance is intended to be used in household and similar applications such as.") Manual https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149328666) to help our team pull up your information. Have a great day. ^Camille
Answered by Samsung

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