Questions & Answers

Q: QuestionI have a 38 inch opening. Will I be able to open both doors?

Asked 2 years ago by Anonymous.

• A:Answer The unit is 30 inches deep and 36 wide.

  Answered 2 years ago by Notarobot

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Q: QuestionHow tall is the space in the water dispenser for the Beverage Center model? What is the tall container that fits there?

Asked 2 years ago by MrTwister.

• A:Answer The container that comes with it is 10" tall.

  Answered 2 years ago by Notarobot

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Q: QuestionDoes the app have a temperature alarm you can use to monitor/alert if the temperature changes inside the fridge or freezer? Does it also alert if the unit loses power?

Asked 2 years ago by Chris.

• A:Answer Yes it will alert you to any of the above.

  Answered 2 years ago by CoreyGVerified Purchase

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Q: QuestionHow do I put the ice-maker / freezer in defrost mode? The ice maker is not dropping ice in the tray, I believe it's frosted/frozen from someone leaving the drawer partially open.

Asked 2 years ago by 1HappyCamper.

Q: Questionare the shelves adjustable?

Asked 3 years ago by IngridL.

• A:Answer Yes

  Answered 2 years ago by sj2021

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Q: QuestionI asked this earlier but maybe wasn't specific enough. Our new fridge is 3-door = doesn't have a 'Flex' Crisper = doesn't have the manual slider or humidity adjustment thru the app. Can we adjust Crisper+ / Crisper drawer setting on RF24BB6600QLAA?

Asked 3 years ago by CalledSamsngButWasntHelpful.

• A:Answer The answer was no (I posted the question, and a Samsung-contracted tech came to look at the fridge). He said there was nothing I could do to raise the humidity. The Crisper+ drawer has no adjustment or air flow, so I'm out of luck with fresh vegetables in this model.

  Answered 3 years ago by MonitorlessInSeattleVerified Purchase

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Q: QuestionHow deep are the interior shelves?

Asked 3 years ago by 1234sm.

This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Beverage Center - White Glass

• A:Answer About 12” of usable space. That doesn’t include the trim on the edge. I find I have more space than anticipated. S

  Answered 2 years ago by GuitarwifeVerified Purchase

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Q: QuestionHello, is ice dispensed from within the beverage case in the bespoke fridge?

Asked 3 years ago by Susan.

This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Beverage Center - White Glass

• A:Answer Hi Susan, Thank you for your question about the ice dispenser of this Samsung refrigerator model. The ice bucket is located on the left side of the middle drawer of this refrigerator model and not in the beverage center area. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionI just ordered this refrigerator, samsung bespoke counter depth 3 door 23 cu ft. in stainless steel. If i decide to change it to pink, will I be able to? How much will it cost to change it from stainless steel to pink glass? Thank you Lenore

Asked 3 years ago by lenore.

• A:Answer Hi, yes you change to any available colors from bestbuy/samsung

  Answered 3 years ago by BlinkMiniVerified Purchase

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Q: QuestionI am concerned about the mechanics of this frig. The ice maker has been the problem in the past with other refrigerators. What have you done to ensure it won't happen with the Bespoke line?

Asked 3 years ago by mamamia.

• A:Answer You have to check on the unit so that the ice cubes don’t gang up on top of each other. Check out the unit at least once a week.

  Answered 3 years ago by TerryZ

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Q: QuestionWhat are the dimensions of the 24 cu. Ft. Smart bespoke 3- do?

Asked 3 years ago by Anonymous.

• A:Answer Hi There, Great question! We appreciate your query regarding the fridge. The product dimensions are (W x H x D with hinges, handles, and doors) 35 6/8" x 70" x 28 6/8", (W x H x D without hinges and doors) 35 6/8" x 68 7/8" x 24" and (W x H x D with handles, and doors) 35 3/4" (W) x 70" H x 28 3/4" (D). Have a great day. ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionIs there a Samsung decal on the front of this fridge? Or does it come without?

Asked 3 years ago by AT.

• A:Answer Yes, the Samsung logo is prominently displayed!

  Answered 3 years ago by TerryZVerified Purchase

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Q: QuestionI have a galley kitchen and its fairly tight. I assume it can't be completely flush with the wall. What is the minimum amount of space between the fridge and wall you can have? (I want to have it as close to the wall as possible)

Asked 3 years ago by NOLA.

• A:Answer Hi NOLA, We appreciate your question about the distance between the fridge and the wall. It is recommended to have at least 2 inches distance between the wall and the back of the refrigerator. For the sides of the refrigerator, the minimum distance should be 2 1/8 inches on each side. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144881670 and it will help our team pull up your information. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionI'm looking at the Stainless steel version does that mean the panels that it comes with are stainless steel and already on? Also it shows a ice scoop and "loose" ice. My fridge the ice cubes melt together. Does the fridge have ice that is truly loose?

Asked 3 years ago by NOLA.

• A:Answer Hi NOLA, We appreciate your question about the panels and the ice maker of this Bespoke refrigerator. This Bespoke refrigerator will have the Stainless Steel panel already installed. The ice made by this refrigerator is stored in the freezer and will not clump unless a power outage and the like will happen. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144891359 and it will help our team pull up your information. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionAre the feet on this adjustable in any capacity?

Asked 3 years ago by Alison.

• A:Answer Hi Alison, We are glad that you have shown interest in this Samsung refrigerator and its specification. The refrigerator is equipped with leveling legs and will just adjust the height a few millimeters. The height change will not be very significant to be seen by the naked eye. I have shared with you below the user manual. Please access the link and turn to page 28 for more on the leveling legs. https://downloadcenter.samsung.com/content/UM/202207/20220711165107990/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144786740 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionI bought the BeSpoke, the picture shows white with stainless steel bottom. It comes with those colors correct?

Asked 3 years ago by SandyH.

• A:Answer You can mix & match.

  Answered 3 years ago by Great

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Q: QuestionCan you buy your own custom panels or do you have to pick from the panel ready options they give you? I want them to look like my cabinets and be the same color as them.

Asked 3 years ago by Aly.

• A:Answer U can pick your own color from their options.

  Answered 3 years ago by Great

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Q: QuestionDoes this refrigerator come with panels or do you have to select the custom panels before completing your order?

Asked 3 years ago by NTSLO.

• A:Answer you have to select them

  Answered 3 years ago by Lucas

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Q: QuestionCan you put a gallon container in the Beverage Center if you remove one of the top shelves? What are the dimensions?

Asked 1 year ago by quickquestion.

• A:Answer Hi there, Thank you for reaching out to us. We are glad to assist you with your inquiry about the beverage center of this refrigerator model and provide the information you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147605941) to help our team pull up your information when you message us. Have a wonderful day. -Kimberly

  Answered 1 year ago by Samsung

  
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