A:AnswerWe are excited to respond to your inquiry, Tiffiny. Let us get you the information you need.
A small amount of ice in a new fridge is often due to initial setup factors or water flow issues. Since you've only had it for 24 hours, normal production may not have started yet; it can take up to 24-48 hours for the unit to reach the correct temperature and begin full ice production. If this continues, you could refer to this link. Click the hyperlinks for tips.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151460060 so our team can look up your information when you message us.
Have a great day.
-John
A:AnswerHi Andrew,
No, this fridge model does not have an option to make ice spheres. This model features a Dual Ice Maker that produces two types of ice: Cubed ice and ice bites.
Have a great day.
-John
A:AnswerGreetings,
We’re glad to receive your inquiry. Let us get you the details you need.
This fridge model is a "panel-ready" model and does not come with panels included by default; they must be purchased separately. The refrigerator chassis (cabinet) itself is typically grey.
Have a great day.
-John
A:AnswerHi Skylark,
Yes, it is possible to purchase this fridge model with all dark green panels. The dark green panels are available as part of Samsung's Bespoke customization options, specifically in an Emerald Green Steel finish. The refrigerator itself comes as a panel-ready unit, and the panels are typically sold separately, allowing for full customization of colors and finishes.
Have a great day.
-John
A:AnswerGreetings,
Thank you for your inquiry. Let's get you the details you need.
This refrigerator model requires a 35 3/4" width for the unit, plus a 2.5" of clearance on the hinge side when installing next to a wall where the handle may make contact.
Have a great day.
-John
A:AnswerGreetings,
Thank you for your inquiry regarding the Samsung refrigerator model RF29BB8600QLAA.
This model was originally developed in 2022. If your specific unit was manufactured or purchased before 2024, you may remove the internal water filter, and the ice maker, water dispenser, and auto-fill features will continue to function normally. No bypass plug is required for these earlier units, as they include a built-in filter bypass mechanism.
However, for units manufactured or purchased in 2025 or later, the filter cannot be bypassed. In these newer models, the ice maker and water dispenser will not operate if the filter is removed, as the system requires a filter to be installed. At this time, a bypass filter or plug is not available for these units.
When connected to a reverse osmosis (RO) system, you may experience low water pressure or no water flow. In such cases, a booster pump may be required to ensure adequate pressure.
To determine the manufacture date of your refrigerator, you will need the serial number. You can find instructions on how to locate your model and serial number here:
How to find model code
https://www.samsung.com/us/support/downloads/#find-codes
Once you have your serial number, please feel free to contact us through any of the following options so we can assist you in verifying the manufacture date:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151100118 to help our team pull up your information.
Leo
A:AnswerHello Gary,
Thank you for contacting us. Let us help you.
For tips on safely removing the bottom shelf from your refrigerator, please watch the video link below from 1:27 to 2:14 and use a mild detergent to clean it. You can also watch the full video for more detailed information on cleaning the refrigerator.
How to properly deep clean the inside of your Samsung refrigerator | Samsung US
https://www.youtube.com/watch?v=Zd0-HIDDrM0
Have a fantastic day.
-Kimberly
A:AnswerHello there,
Thank you for asking. Let's get the information you need.
Samsung's warranty coverage includes 12 months of parts and labor against manufacturing defects in materials.
For more elaborate details, we shared the warranty link below for the refrigerator.
Warranty
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=RF29BB8600QLAA
Have a great day.
^Camille
A:AnswerHello there,
Thank you for asking. Let's get the details you need.
Yes, you need to use the glass panel or the Bespoke panels. We do not recommend that a cabinet maker make custom panels, as they are not compatible with Samsung Bespoke refrigerators.
Here is a link for the available Bespoke Panels.
Change your Samsung BESPOKE refrigerator panels
https://www.samsung.com/us/support/answer/ANS00088645/
Have a great day.
^Camille
A:AnswerHello Sammi687,
No, this fridge model only requires a 115V outlet (or more accurately, 120V), which is a standard voltage for household electrical outlets in North America.
Have a great day.
-John
A:AnswerHello there,
We're so excited to respond to your inquiry. Let's get you the details you need.
The width of the fridge with one of its doors open at a 125° angle is 47.125 inches.
Have a great day.
-John
A:AnswerWe understand the importance of a working refrigerator in your home, Allie. Let's get this taken care of.
Please refer to the resources below to rectify your fridge's concerns. Please click the links and the hyperlinks and watch the embedded video for tips.
Water does not dispense at all:
https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-does-not-dispense-at-all
The ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150008976, to help our team locate your information when you message us.
Have a great day.
-John
A:AnswerDear Valued Best Buy Client,
Thank you for leaving a review. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to see if they have installer partners who can help you move the appliance to a different location.
Have a great day.
-John
A:AnswerGreetings,
The auto-fill pitcher is most likely not to develop molds in it.
In case mold builds up on your water dispenser, below is the link for troubleshooting steps to solve the water dispenser issue. Kindly choose the one that matches and click the embedded words.
Samsung refrigerator water dispenser issues.
https://www.samsung.com/us/support/troubleshoot/TSG10003791/
Thank you and have a great day!
-Ricardo
A:AnswerHello there,
Thank you for asking. Let's get the information you need.
Please refer to this link to the official product page of the fridge for the available custom panel colors. Kindly choose "Customize your own."
Refrigerator product page
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-beverage-center-in-stainless-steel-rf29bb8600qlaa/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149224638) to help our team pull up your information.
Have a great day.
^Camille
