“My ice maker only makes a small amount of each ice. We’ve had it set up for over 24 hours and it’s only dumped two trays of ice. Anyone else have this issue?”
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We are excited to respond to your inquiry, Tiffiny. Let us get you the information you need. A small amount of ice in a new fridge is often due to initial setup factors or water flow issues. Since you've only had it for 24 hours, normal production may not have started yet; it can take up to 24-48 hours for the unit to reach the correct temperature and begin full ice production. If this continues, you could refer to this link. Click the hyperlinks for tips. The ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide reference number 1151460060 so our team can look up your information when you message us. Have a great day. -John
Sorry, there was a problem. Please try again later.Yes same here. For whatever reason it gets stuck in the back and piles up. Look at the back hole where the ice falls into the tray. You have to give it a good couple nudges for the ice to come forward and fill into the tray. It baffles me too why the ice gets stuck & the load does not release forward. Hope this helps.
Sorry, there was a problem. Please try again later.It took a couple days to really get going.
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