Questions & Answers

Q: QuestionDoes the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo have a self-cleaning feature?

• A:Answer Yes, the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo has a self-cleaning feature called Self Clean. It deep cleans by heating to a high temperature to burn off grease and food residue. Additionally, it also has a Steam Clean option for easier cleaning jobs.

Q: QuestionWhat safety features does the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo have?

• A:Answer The BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo has the following safety features: Sabbath Mode, Child Safety Lock, and Hidden Bake Element.

Q: QuestionWhat is the maximum temperature the convection oven can reach?

• A:Answer The maximum temperature the convection oven can reach is 550°F (285°C). This information can be found in the "Bake" section of the "Oven" group.

Q: QuestionWhat is the warranty period for the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo?

• A:Answer The warranty period for parts and labor for the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo is 1 year.

Q: QuestionWhat are the dimensions of the cut-out required for installing the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo?

• A:Answer The cut-out dimensions required for installing the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo are: - Cut-Out Width: 28 5/8 inches - Cut-Out Height: 42 1/4 inches - Cut-Out Depth: 23 1/2 inches

Q: QuestionWhat is the capacity of the microwave in the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo?

• A:Answer The context mentions the microwave capacity of the oven as "0.9 cubic feet" and "0.9/5.1 cu. ft.". Therefore, the capacity of the microwave in the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo is 0.9 cubic feet.

Q: QuestionWhat are the different cooking modes available on the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo?

• A:Answer The BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo offers various cooking modes, including Bake, Variable Broil, Steam Bake, Steam Roast, Gourmet Cook (Auto Cook), Convection Vegetable, Air Fry, Air Sous Vide, Steam Cook Plus, and No Preheat.

Q: QuestionWhat size of Breaker and Wire requires for this Oven? What is the total Amperage of this oven?

Asked 8 months ago by Nick.

• A:Answer Hi Nick, Thank you for your question regarding the Samsung Wall Oven. This wall oven has a power rating of 10.6 kW at 240 volts and 8.0 kW at 208 volts. The recommended breaker size is 50 amps for a 240V connection and 40 amps for a 208V connection. For wiring, it is advised to use 8-gauge solid copper wire. In terms of amperage draw, the oven pulls approximately 44.17 amps at 240 volts and about 38.46 amps at 208 volts. The recommended breaker sizes provide the necessary overhead to ensure safe and reliable operation. Leo

  Answered 8 months ago by Samsung

  
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Q: QuestionCan this be installed in IKEA 30 inch cabinet?

Asked 1 year ago by Gal.

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - White Glass

• A:Answer Hi Gal, We are happy to provide details to your question about this Samsung wall oven model. I have shared the installation guide of this model. Please visit the installation guide and turn to page 6 to know of the cabinet dimension for proper mounting and installation in a cabinet. https://downloadcenter.samsung.com/content/EM/202311/20231113133520491/DG68-01560A-00_IM_NQ70C700D_600D_AA_EN_MES_CFR_230404.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148144663 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionWas this supposed to come with the steam container? I only got a steam rack. If not, where do I get one?

Asked 1 month ago by DeeM.

• A:Answer Hi Dee M, No, this wall oven does not come with a steam container. Only the steam rack is included. However, if you need a steam container, you can buy it from the Samsung Contact Center (1-800-726-7864) or visit our website (www.samsung.com/us/support). Have a great day! Nicole

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this oven also have an air fry feature

Asked 2 months ago by Sam.

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Stainless Steel

• A:Answer Yes, it does.

  Answered 2 months ago by Anonymous

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Q: QuestionDoes the black matte finish of this oven match the black stainless steel finish for the bespoke smart hub flex zone fridge?

Asked 2 months ago by Chris.

• A:Answer Hello Chris, Thank you for reaching out. We understand how important it is to ensure that the finishes of your appliances complement each other in your home, and we’re here and fully willing to help you make the best decision. Because finishes can appear different depending on lighting, surrounding colors, and texture, we recommend visiting your nearest retailer to view the NQ70CG700DMT/AA wall oven in person. This will give you the most accurate comparison against the Black Stainless Steel finish of your Bespoke Smart Hub Flex Zone refrigerator. Thank you. ^Camille

  Answered 2 months ago by Samsung

  
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Q: QuestionCan you switch out the glass door panels like you can on the Bespoke fridges?

Asked 4 months ago by Heather.

• A:Answer Hi Heather, No, the door panels on this Samsung wall oven model are not interchangeable like the Bespoke refrigerator models. Leo

  Answered 4 months ago by Samsung

  
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Q: QuestionWhere does the smoke go on this unit? Is there a fan for ventilation?

Asked 6 months ago by CatherineS.

• A:Answer Cat, thank you for asking. Let's get the details you need. Yes, this oven has a vent located at the bottom. Please check your installation manual for the location of the vent. Refer to page 7, "Product Dimensions - Double Ovens (NV51**700D, NV51**600D)." Installation Manual https://downloadcenter.samsung.com/content/EM/202305/20230525143000242/DG68-01561A-00_IM_NV7000C_NV51C700AA_NV51CG600AA_EN_MES_CFR_230407.pdf Have a great day. ^Camille

  Answered 6 months ago by Samsung

  
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Q: QuestionWhat voltage need it?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Stainless Steel

• A:Answer 240V separate breaker.

  Answered 2 months ago by Anonymous

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Q: QuestionCan you lock the oven door? I’m worried my toddler will be able to push it open. What about when the oven is on? Is there an auto lock?

Asked 8 months ago by Ckane.

• A:Answer Hi Ckane, Yes, the lower oven door of this Samsung wall oven can be locked. However, the lock function is only available when the appliance is in standby mode. Leo

  Answered 8 months ago by Samsung

  
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Q: QuestionWhat’s the capacity of the water reservoir? How long can it steam with? Can I see oven status on my bespoke refrigerator?

Asked 9 months ago by Anonymous.

• A:Answer the steam function usually does not work. mine as been fully replaced once and still does not function. Samsung will not stand behind this product. I am extremely disappointed with my bespoke double wall ovens

  Answered 4 months ago by JamesDVerified Purchase

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Q: QuestionWhat is the amperage load

Asked 9 months ago by TJ.

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - Stainless Steel

• A:Answer Hi TJ, The amperage load of this wall oven is between 40 and 50 amps. ^Rodel

  Answered 9 months ago by Samsung

  
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Q: QuestionWhy is this combo now $1000 more than it was 3 days ago?

Asked 10 months ago by Cost.

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - White Glass

• A:Answer Dear Valued Best Buy Client, To better assist you, please don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about the price change. Have a great day. ^Charles

  Answered 10 months ago by Samsung

  
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