Questions & Answers

Q: QuestionWhat type of display does the control panel have?

• A:Answer The control panel has a 7-inch LCD display.

Q: QuestionCan I monitor the oven's energy usage?

• A:Answer Yes, you can monitor and manage the oven's energy usage with the SmartThings Energy feature.

Q: QuestionDoes this Samsung oven have a convection feature?

• A:Answer Yes, this Samsung oven has a dual convection feature that uses two heated fans to distribute heat evenly.

Q: QuestionDoes the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo have a self-cleaning feature?

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black

• A:Answer Yes, the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo has a self-cleaning feature called Self Clean. It deep cleans by heating to a high temperature to burn off grease and food residue. Additionally, it also has a Steam Clean option for easier cleaning jobs.

Q: QuestionWhat safety features does the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo have?

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black

• A:Answer The BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo has the following safety features: Sabbath Mode, Child Safety Lock, and Hidden Bake Element.

Q: QuestionWhat is the maximum temperature the convection oven can reach?

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black

• A:Answer The maximum temperature the convection oven can reach is 550°F (285°C). This information can be found in the "Bake" section of the "Oven" group.

Q: QuestionWhat is the warranty period for the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo?

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black

• A:Answer The warranty period for parts and labor for the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo is 1 year.

Q: QuestionWhat are the dimensions of the cut-out required for installing the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo?

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black

• A:Answer The cut-out dimensions required for installing the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo are: - Cut-Out Width: 28 5/8 inches - Cut-Out Height: 42 1/4 inches - Cut-Out Depth: 23 1/2 inches

Q: QuestionWhat is the capacity of the microwave in the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo?

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black

• A:Answer The context mentions the microwave capacity of the oven as "0.9 cubic feet" and "0.9/5.1 cu. ft.". Therefore, the capacity of the microwave in the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo is 0.9 cubic feet.

Q: QuestionWhat are the different cooking modes available on the BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo?

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black

• A:Answer The BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo offers various cooking modes, including Bake, Variable Broil, Steam Bake, Steam Roast, Gourmet Cook (Auto Cook), Convection Vegetable, Air Fry, Air Sous Vide, Steam Cook Plus, and No Preheat.

Q: QuestionCan this be installed in IKEA 30 inch cabinet?

Asked 1 year ago by Gal.

• A:Answer Hi Gal, We are happy to provide details to your question about this Samsung wall oven model. I have shared the installation guide of this model. Please visit the installation guide and turn to page 6 to know of the cabinet dimension for proper mounting and installation in a cabinet. https://downloadcenter.samsung.com/content/EM/202311/20231113133520491/DG68-01560A-00_IM_NQ70C700D_600D_AA_EN_MES_CFR_230404.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148144663 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionWas this supposed to come with the steam container? I only got a steam rack. If not, where do I get one?

Asked 2 weeks ago by DeeM.

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black

• A:Answer Hi Dee M, No, this wall oven does not come with a steam container. Only the steam rack is included. However, if you need a steam container, you can buy it from the Samsung Contact Center (1-800-726-7864) or visit our website (www.samsung.com/us/support). Have a great day! Nicole

  Answered 2 weeks ago by Samsung

  
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Q: QuestionDoes this oven also have an air fry feature

Asked 1 month ago by Sam.

• A:Answer Yes, it does.

  Answered 1 month ago by Anonymous

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Q: QuestionDoes the black matte finish of this oven match the black stainless steel finish for the bespoke smart hub flex zone fridge?

Asked 1 month ago by Chris.

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black

• A:Answer Hello Chris, Thank you for reaching out. We understand how important it is to ensure that the finishes of your appliances complement each other in your home, and we’re here and fully willing to help you make the best decision. Because finishes can appear different depending on lighting, surrounding colors, and texture, we recommend visiting your nearest retailer to view the NQ70CG700DMT/AA wall oven in person. This will give you the most accurate comparison against the Black Stainless Steel finish of your Bespoke Smart Hub Flex Zone refrigerator. Thank you. ^Camille

  Answered 1 month ago by Samsung

  
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Q: QuestionWhat voltage need it?

Asked 5 months ago by Anonymous.

• A:Answer 240V separate breaker.

  Answered 1 month ago by Anonymous

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Q: QuestionCan you lock the oven door? I’m worried my toddler will be able to push it open. What about when the oven is on? Is there an auto lock?

Asked 7 months ago by Ckane.

This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black

• A:Answer Hi Ckane, Yes, the lower oven door of this Samsung wall oven can be locked. However, the lock function is only available when the appliance is in standby mode. Leo

  Answered 7 months ago by Samsung

  
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Q: QuestionWhy is this combo now $1000 more than it was 3 days ago?

Asked 9 months ago by Cost.

• A:Answer Dear Valued Best Buy Client, To better assist you, please don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about the price change. Have a great day. ^Charles

  Answered 9 months ago by Samsung

  
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Q: Questionis there a video for installing and can regular shelf hold this? or do we need reinforcement? thank you

Asked 1 year ago by Gal.

• A:Answer Hi Gal, No, there isn't a video guide for installing this Samsung wall oven model; however, an installation guide is shared below for your use. Please visit the link and turn to page 6 for the cabinet dimensions needed to support the wall oven model. https://downloadcenter.samsung.com/content/EM/202311/20231113133520491/DG68-01560A-00_IM_NQ70C700D_600D_AA_EN_MES_CFR_230404.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1148175732 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionPlease explain the flex duo heating

Asked 1 year ago by Dee123.

• A:Answer Hi Dee123, If you want to know how to cook with the wall oven, please see the "Microwave oven (Upper Oven)" on pages 29 - 43 and the "Oven (Lower Oven)" on pages 43 - 75 of the user's manual for reference. Manual https://downloadcenter.samsung.com/content/UM/202403/20240308140049602/O_01._NQ70CG700DMT_AA-03_IB_NQ7000C_EN.pdf Have a nice day. ^Aloe

  Answered 1 year ago by Samsung

  
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