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I would try balancing, sometime if it is slightly tilted to the back this may happen
Sorry, there was a problem. Please try again later.Hi there, Here is a link to help you with the fridge door. Please watch the full video, follow the steps, and click the hyperlinks for further assistance. How to level your Samsung refrigerator. https://www.samsung.com/us/support/answer/ANS00062321/ Have a nice day. ^Aloe
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