Questions & Answers

Q: QuestionWhat is the total BTU rating of this range?

• A:Answer The range has a total maximum BTU rating of 58,500.

Q: QuestionIs this Samsung range compatible with any apps?

• A:Answer Yes, this range is compatible with the SmartThings app.

Q: QuestionHow many burners does this gas range have?

• A:Answer This gas range has five burners.

Q: QuestionWhat type of grates does this range use?

• A:Answer This range uses edge-to-edge cast iron grates.

Q: QuestionWhat is the oven capacity of this range?

• A:Answer The oven has a capacity of 6 cubic feet.

Q: QuestionDoes the range come with a griddle?

• A:Answer Yes, a lightweight aluminum griddle is included with the range.

Q: QuestionDoes this range have illuminated knobs? Which one does?

Asked 1 year ago by Challenger.

• A:Answer They told me it did but after delivery it does not. Lighted dials were a big reason I bought this model. I called (many hours on the phone). They said if I want a model with lighted dials I have to pay 400.00 more. I am disgusted with Best Buy!!

  Answered 1 year ago by ArthurSVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI read that a power cord does not come with this so what power cord do I purchase and does best buy sell them? I have never heard of a major appliance not having a power cord so I am a wee bit confused.

Asked 1 month ago by Abeckley.

This question was asked about the related product: Samsung - Bespoke 6.0 Cu. Ft. Slide-In Gas Range with Air Sous Vide - Matte Black Steel

• A:Answer Hi Abeckley, This range has a power cord included. However, if the power cord is defective, it must be replaced by a licensed technician with a UL-listed range cord. Have a great day! Nicole

  Answered 1 month ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the clock be set to remain on all of the time?

Asked 1 month ago by Theo.

• A:Answer Hi Theo, Yes, the clock will always display if the Smart control function is ON while connected to Wi-Fi. Have a great day! Nicole

  Answered 1 month ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the lowest oven temperature?

Asked 4 months ago by Valeta.

• A:Answer Hi Valeta, The lowest oven temperature of the range is 95 °F. Have a great day! -Leo

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe top range is gas, is the oven gas or electric ?

Asked 4 months ago by Anonymous.

• A:Answer Greetings, This range model has a gas oven. Have an excellent day. -Kimberly

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis it flush against the wall

Asked 5 months ago by Anonymous.

This question was asked about the related product: Samsung - Bespoke 6.0 Cu. Ft. Slide-In Gas Range with Air Sous Vide - Matte Black Steel

• A:Answer Good day, Yes, this range model is flush against the rear wall. For more details about the installation requirements, please refer to pages 13-15 of the manual available at the link below. Installation manual https://downloadcenter.samsung.com/content/EM/202406/20240611172559887/DG68-01600A-01_IM_NSG6DG8700SRAA_EN-MES-CFR_240611_OK.pdf Have a wonderful day. -Kimberly

  Answered 5 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwill connect with bespoke microwave

Asked 7 months ago by Bigarin48.

• A:Answer Hi Bugarin, We’re glad to provide you with details regarding this Samsung range model. Please note that this range model does not explicitly specify support for the Auto Connectivity feature found on some Samsung Bespoke microwaves. However, if your Bespoke microwave has Wi-Fi capabilities, both appliances can still communicate via the SmartThings app. To enable this functionality, you can create a SmartThings Routine (Automation) by following these steps: 1. Open the SmartThings app. 2. Go to Routines (sometimes labeled Automation) 3. Set up a new automation: • Trigger: Your range’s burner status → turns ON. • Action: Turn ON the microwave’s vent fan (and/or lighting). 4. (Optional) Create a second automation for when the burner turns OFF to turn the fan/light OFF. For further assistance, here’s a helpful article shared below. Routines in SmartThings: https://support.smartthings.com/hc/en-us/articles/360051931952-Routines-in-SmartThings Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149739171 to help our team pull up your information. Leo

  Answered 7 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the stove burn propane?

Asked 7 months ago by Chas101.

This question was asked about the related product: Samsung - Bespoke 6.0 Cu. Ft. Slide-In Gas Range with Air Sous Vide - Matte Black Steel

• A:Answer Greetings! Yes, this Samsung gas range model can utilize liquid propane, provided that the orifices are replaced by an authorized technician or a representative from your gas company and that the necessary adjustments are made to the GPR adapter. Leo

  Answered 7 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIm wondering, if the burner on the front right photo is actually Brown? Or is this a Used Oven for the photo? You wouldn't typically see something like that in a New Oven would you? Very Odd

Asked 8 months ago by burner.

• A:Answer Greetings! The burner on the front right burner of the range is made of brass, which has a golden-yellow or yellowish-gold color. Brass is used because it conducts heat evenly and resists corrosion and warping at high temperatures better than aluminum or steel. The photo used is of an unused Samsung range. Leo

  Answered 7 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan you get a cast iron griddle for this range?

Asked 8 months ago by Griddle.

• A:Answer My range had a griddle

  Answered 4 months ago by EddieVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the rating of btu for this stove?

Asked 8 months ago by Eagle1.

This question was asked about the related product: Samsung - Bespoke 6.0 Cu. Ft. Slide-In Gas Range with Air Sous Vide - Matte Black Steel

• A:Answer Hi there, The BTU rating for this range is 18,000 BTU. ^Rodel

  Answered 8 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this range have both a convection/ air fryer mode; what accessories come with it? My previous slide in was 25" depth with handle. Does any model comparable to this one have less that 27" depth?

Asked 11 months ago by Lou.

• A:Answer Yes, Lou, this range model comes with Convection and Air Fry features. You can check the link below and see page 13 (What's Included) for the accessories included with the purchase. You can also check the additional link to find the range that fits your needs. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250214154735427/O_DG68-01614A-05_IB_FULL_NX9100D_EN.pdf Samsung Ranges: https://www.samsung.com/us/home-appliances/buying-guide/what-are-the-different-types-of-ranges/ Have a great day, -Ernest-

  Answered 11 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a down draft model?

Asked 11 months ago by Kim.

• A:Answer Yes, Kim, the Oven/Cooling vents are located at the back of the oven range. Proper air circulation prevents combustion problems and ensures good performance. Have a great day, -Ernest-

  Answered 11 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question