Questions & Answers

Q: QuestionDoes this Samsung range have a self-cleaning feature?

• A:Answer Yes, this Samsung range offers a self-cleaning feature that uses high heat to break down grease and food residue.

Q: QuestionHow does the Air Sous Vide feature on this Samsung range work?

• A:Answer The Air Sous Vide feature uses precise heat and airflow control within the oven to lock in flavor and moisture, preventing overcooking and delivering gourmet-quality results.

Q: QuestionCan I monitor the energy usage of this Samsung range?

• A:Answer Yes, the SmartThings Energy feature allows you to monitor and manage the range's power usage, providing energy-saving tips and alerts.

Q: QuestionWhat type of display does this Samsung range use?

• A:Answer This Samsung range features a 2.25-inch LCD display for easy control and adjustments.

Q: QuestionWhat is the oven capacity of this Samsung range?

• A:Answer This Samsung range has an oven capacity of 6.3 cubic feet.

Q: QuestionDoes this Samsung range include Air Fry functionality?

• A:Answer Yes, this Samsung range has a built-in Air Fry feature, allowing you to enjoy healthier fried foods without the need for additional appliances.

Q: QuestionDoes this range have a hot surface indicator?

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

• A:Answer Yes, this range has a hot surface indicator.

Q: QuestionCan I monitor the power usage of this range?

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

• A:Answer Yes, you can monitor the power usage of this range using SmartThings Energy.

Q: QuestionCan I cook vegetables quickly in this range?

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

• A:Answer Yes, you can quickly cook vegetables to crispy perfection without pre-heating using the convection vegetable setting.

Q: QuestionDoes this electric range have a self cleaning option?

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

• A:Answer Yes, this electric range has a self cleaning system that deeply cleans the oven with high heat.

Q: QuestionDoes this range have an LCD display?

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

• A:Answer Yes, this range has a 2.25'' LCD display.

Q: QuestionIs the door of this range soft closing?

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

• A:Answer No, the door of this range is not soft closing.

Q: QuestionAre there knobs to control the cooktop?

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

• A:Answer Yes, the cooktop is controlled using precision knobs.

Q: QuestionDo you have to pre heat the air fryer?

Asked 1 year ago by Dadsmonkeys.

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Matte Black Steel

• A:Answer Hi there, No, preheating your oven is unnecessary when using the Air Fry function. To learn more about how the air fry feature works and its recommendation guide, kindly read pages 35-37. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250217163621832/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf Have a great day! ^Chrystel

  Answered 1 year ago by Samsung

  
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Q: QuestionWhen you open the oven door the oven starts to heat up automatically without selecting the setting (bake,air fry,etc) is there a way to disable this feature so it does not start heating because you Opened the door

Asked 3 months ago by Buka.

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

Q: Questiondo you need special pots and pans to cook on electric stoves

Asked 5 months ago by double.

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

• A:Answer Greetings! No, you don’t need any special pots or pans for the electric radiant cooktop on this Samsung range model. However, some types of cookware will perform better than others. For details, please refer to the guide below from Samsung: Samsung cooktop cookware breakdown: https://www.samsung.com/us/support/answer/ANS00045483/ Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151121612 to help our team pull up your information. Leo

  Answered 5 months ago by Samsung

  
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Q: QuestionHow do I turn on the small stove top in the middle?

Asked 6 months ago by Samsung.

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Matte Black Steel

• A:Answer Hi there, Thank you for contacting us. We're glad to help. The middle burner is called the Warming Center. For instructions on using it, please refer to page 24 of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202502/20250217163621832/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf Have a fantastic day. -Kimberly

  Answered 6 months ago by Samsung

  
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Q: QuestionCan you use a fiberglass oven liner for the bottom of the oven?

Asked 8 months ago by fred.

This question was asked about the related product: Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

• A:Answer Hello Fred, Yes, you can use a fiberglass oven liner on the bottom of the oven. Have a great day. -John

  Answered 8 months ago by Samsung

  
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Q: QuestionMy stove get scratched t with a new pot? Why? This never happened with other stoves

Asked 1 year ago by Damage.

• A:Answer Hi there, We can feel the disappointment you have with this range. We are here to help you. We recommend checking the resources below for steps to take on how to take care of your range/cooktop. Please watch the video and kindly click on the embedded words for more details. Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147804725 ), and it will help our team pull up your information. ^Rodel

  Answered 1 year ago by Samsung

  
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