Skip to contentGo to Product Search
Main Content

Questions & Answers

$1,033.00
Page Showing 1-20 of 36 questions
  • QuestionCan I control this range with my smartphone?

    • Answer Yes, you can control this electric range using the SmartThings app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this range have hot surface indicator lights?

    • Answer Yes, this range has hot surface indicator lights.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre the knobs on this range designed to prevent accidental activation?

    • Answer Yes, the precision knobs are designed to prevent accidental cooktop turn-on.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the sabbath mode available on this range?

    • Answer Yes, the sabbath mode is available on this range.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this electric range fingerprint resistant?

    • Answer Yes, this range has a fingerprint resistant finish.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of the oven in this electric range?

    • Answer The oven capacity of this electric range is 6.3 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this electric range have a self-cleaning function?

    • Answer Yes, this range has both Self Clean and Steam Clean options.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long is guarantee

    Asked by Anonymous.

    • Answer Good day, The Samsung warranty coverage offers 12 months of parts and labor. For more details, we shared the warranty information link below for this range model. Warranty https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=NSE6DG8100SRAA Have a wonderful day. -Kimberly

      Answered by Samsung

  • QuestionDoes this range come in a brush black color

    Asked by larry.

    • Answer Hi larry, this model is part of Samsung’s Bespoke line, which features select, curated finishes. The available finish is Stainless Steel, and a brush black option is not listed for this model at this time. Here is the official Samsung US spec sheet link to check available colors: https://images.samsung.com/is/content/samsung/p6pim/us/nse6dg8100sraa/specsheet/us-specsheet-nse6dg8100sraa-550335543.pdf We’re glad to shed some light on this. Khristine Samsung Care

      Answered by Samsung

  • QuestionHow often does this range usually get restocked

    Asked by Tb.

    • Answer Hi Tb, This is a pretty popular model, and availability can change quickly. For the most accurate and up-to-date information about stock, you can reach out to Best Buy directly at 888‑237‑8289. Thank you for your question. Jeffrey Samsung Care

      Answered by Samsung

  • QuestionDoes it come with the plug ?

    Asked by MiguelB.

    • Answer yes you choose 3 prong or 4

      Answered by BrittanyJ

  • QuestionDoes the range have a bottom storage drawer?

    Asked by Ida.

    • Answer yes, great for cookie sheets or pans

      Answered by BrittanyJ

  • QuestionHow do you turn on the vent on the back for this model, was using the stove and couldn’t figure out how to get the vent turned on to pull heat/steam

    Asked by DDrum.

    • Answer I believe the vent is for the oven itself. It turns on when it is in use it is not a vent fan for the cook top. For that you need a vent hood

      Answered by BrittanyJ

  • QuestionI currently have a gas range and want to switch to electric. Will installation cover turning off the gas connection?

    Asked by Jackie.

    • Answer Hi Jackie, To better assist you with your inquiry about the installation process of the range and if the gas connection is included to be turned off, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly

      Answered by Samsung

  • QuestionDoes this model have a convection oven?

    Asked by Maggie.

    • Answer Hi Maggie, No, this range model does not have a convection oven. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150658560) when you message us so our team can retrieve your information. Thank you. -Kimberly

      Answered by Samsung

  • QuestionCan something be put on oven bottom to catch spills? Foil or some kind of mat?

    Asked by MollyB.

    • Answer MollyB, thank you for asking. Let's get the details you need. We recommend you use protective liners to catch drippings from your oven. We do not recommend you use aluminum foil because it poses a fire risk. Have a great day. ^Camille

      Answered by Samsung

  • QuestionIs the height adjustable

    Asked by Mike.

    • Answer Yes, Mike, the height of this range is adjustable. The height of the range would be 36 inches, and it can be adjusted up to 36 3/4 inches. Have a great day. ^Camille

      Answered by Samsung

  • QuestionThis work 120 or 220

    Asked by Anonymous.

    • Answer 220

      Answered by MaileiC

  • Questiondoes oven come with a broiler pan?

    Asked by snowmom.

    • Answer No, the new stove did not come with a broiler pan!

      Answered by VanessaB

  • QuestionHow can you protect the stove top surface (I.e, scratches, looking ashy and white spots)? Is there a mat you can use that’s similar to the induction stove top mat?

    Asked by Che.

    • Answer Hello Che, No, To help protect the cook top you can check page 22 of the manual under the "Protecting the cooktop" section Manual https://downloadcenter.samsung.com/content/UM/202502/20250218145818376/O_01._NZ36K7570R_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148759728) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung