“Since we bought this microwave, the clock has run fast. We can use the SmartThings app to sync the time with the time on our phones but this is cumbersome. Why is the clock running fast?”
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The one I installed. The clock doesn't run fast. You may need to call for your for service
Sorry, there was a problem. Please try again later.Hi Gene M, We understand your point of view that the clock on your microwave can be cumbersome. Let us help you with your experience. The clock equipped in this Samsung microwave model is a digital clock and these types of clocks, are frequency-based from the AC (alternating current). The speed is based on the frequency of the electricity that supplies the microwave power. The higher the frequency, the faster it is, and on the flip side, the lower the frequency the slower it is. Samsung microwave models require 60 Hertz of frequency to operate properly. We would like to speak with you more about this experience, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo
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