Questions & Answers
- Model:
- DW80B7070AP
- |
- SKU:
- 6491912
Q: QuestionWhat is the warranty on this dishwasher?
Asked by Dude.
- A:Answer Awful. It’s through Samsung. They will try to “troubleshoot” over text with you. You will have to fight with them to get a “ticket” filed that is then sent to Service Quick CSP. Service Quick is not a reputable company and many reviews mention charges just for the initial home visit despite the appliance being under warranty. Geek squad apparently doesn’t cover Samsung… so once you purchase a Samsung product you will be paying to find your own reliable repair company. The warranty process is garbage and Samsung should be embarrassed. Further, Best Buy should be more forthcoming in mentioning that the Geek Squad does not service Samsung and they should inform consumers regarding the poor Samsung warranty process. Don’t waste your money. But a different manufacturer with a better warranty!
Answered by JenniferS
Q: QuestionWhere do I find the flow rate chart?
Asked by Anonymous.
- A:Answer Greetings, Good thing that you asked about this. Upon verifying, this unit doesn't have the flow rate chart. For reference, I have shared your model's user manual for the cycle chart information on pages 54-61: https://downloadcenter.samsung.com/content/UM/202207/20220708144235390/FM_DW7000B_DW80B7070_AP_EN_MES_0314.pdf Have a great day. ^Chrystel
Answered by Samsung

Q: QuestionIs the Black Stainless Steel fingerprint proof in this model?
Asked by Hallie.
- A:Answer Yes
Answered by Sue53
Q: Questioni HAVE SEVERAL QUESTIONS ABOUT THIS DISHWASHER WHICH I PLAN TO PURCHASE SOON. IS THERE AN EMAIL ADDRESS FOR SAMSUNG? TOO LONG TO CHAT. THANK YOU.
Asked by JBSAINTAUGUSTINE.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
- A:Answer I called 1-800-Samsung. They answered right away. Samsung took care of it from there.
Answered by Sue53
Q: QuestionI just got this dishwasher and my dishes always come out wet and with water spots. I have tried all of the cycles and none of them dry the dishes. Very frustrating!! How do I get them to come out dry?
Asked by Jen.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
- A:Answer Are you using a rinse aid. Using that. My that my dishes come out very dry. I also use the smart dry on high setting.
Answered by Rick25
Q: QuestionCan a cabinet front be used for custom panel?
Asked by KitchenReno.
- A:Answer Hi KitchenReno, We are glad to hear that you are interested in our Samsung dishwasher panel. This panel can be customized, but we don't recommend replacing it with a cabinet panel since this might lead to cosmetic damage. To check available colors, you may click the link below. https://www.samsung.com/us/home-appliances/home-appliances-accessories/dishwashers/bespoke-dishwasher-panel-in-white-glass-dw-t24pna12/ To know more about the product, you may contact us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144899161) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-
Answered by Samsung

Q: QuestionDoes this dishwasher come with a power cord?
Asked by mack.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
- A:Answer Hi mack, We appreciate your question about the inclusion of the dishwasher. The dishwasher has no power cord included in the box. You may click the link below for reference: See page 11. https://downloadcenter.samsung.com/content/UM/202207/20220708144235390/FM_DW7000B_DW80B7070_AP_EN_MES_0314.pdf To know more about the product, you may contact us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144897768) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-
Answered by Samsung

Q: QuestionDoes this dishwasher comes with app control feature?
Asked by Toyin.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
- A:Answer Yes, it uses Samsung's app Smart Things
Answered by DJSELF805
Q: QuestionWhat are the measurements with the door open
Asked by Jack.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
- A:Answer 22 inches
Answered by DejaT
Q: QuestionQuestion 2 for my Samsung - AutoRelease Smart Built-In Dishwasher with StormWash+, 42dBA - Stainless Steel. The cover for the rinsing agent is popped open after each wash. Is that normal for this machine? Never seen this before.
Asked by LillianN.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
- A:Answer Ours also opens after the cleaning cycle and I like that feature very much.
Answered by JohnW
Q: QuestionI just bought the Samsung - AutoRelease Smart Built-In Dishwasher with StormWash+, 42dBA - Stainless Steel. The door does not stay flat when opened. Is this normal, or did they perhaps leave some packing tape on it that I can't see?
Asked by LillianN.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
- A:Answer I have the same issue. I just open the door and immediately pull out the bottom rack.
Answered by ShelleyH
Q: QuestionI want a hot water boost feature in a diswasher. I need suggestions as to brands and make to provide it.
Asked by Parbleu.
- A:Answer Dear Valued Best Buy Client, To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo
Answered by Samsung

Q: QuestionOkay so it doesn't come with a power cord. Does anyone know what cord you are supposed to get for it?
Asked by Elaynne.
- A:Answer It comes with the power cord.
Answered by Anonymous
Q: QuestionHow far can this dishwasher stick out from cabinets?
Asked by Cathy.
- A:Answer Thank you for asking, Cathy. If the dishwasher is installed in a corner, ensure that the side of the dishwasher is more than two in. (50 mm) from the wall or cabinet to its right or left. Have a great day. Melardo
Answered by Samsung

Q: QuestionHow do I change the panel?
Asked by Sandy.
- A:Answer I watched them install the panel. It just snapped into place, and then they put two little buttons (that would probably pop out with a flat head screwdriver) on both upper sides of the door.
Answered by Anonymous
Q: QuestionHas anyone had to buy an extension for the drain hose? If so can you please let me know which one you bought that worked? Thank you!
Asked by ac1999.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
- A:Answer Hi ac1999, We appreciate your inquiry about the drain hose. To better assist you with this, I highly suggest contacting our Samsung Parts Team at (800) 627-4368 Opens every Monday to Friday 9:00 AM to 6:00 PM EST. If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145162544), which will help our team pull up your information. ^Rainly
Answered by Samsung

Q: QuestionI have a custom wood panel from my built in Bosch. From what I am reading this panel ready is not for a custom wood panel, just their own glass front????? Clarification by Samsung and Best Buy would be so helpful as the salesperson was clueless.
Asked by Robin.
- A:Answer Hi Robin, Glad you asked. The custom panel comes in glass or stainless steel. Please see the link for the color options. https://www.samsung.com/us/home-appliances/dishwashers/rotary/bespoke-smart-42dBA-dishwasher-with-stormwash-and-smart-dry-in-navy-steel-bndl-1657569948077/ Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144809079 Have a great day. ^Charles
Answered by Samsung

Q: QuestionWhat are the dimensions of the custom panel?
Asked by Mack.
- A:Answer The panel is sold separately and, by my best efforts with a tape measure and terrible skill with math, around 23 5/16 x 26 3/4 inches. I didn't see the thickness when it was installed on the washer but, judging from where the clips are located in the side, my guess is less than an inch of thickness.
Answered by Brandi
Q: QuestionHow long does the normal cycle last?
Asked by curiouscustomer.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
- A:Answer 2 hours 45 minutes
Answered by Rick25
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