“An Open-Box Excellent - Certified item is USED? Or just returned? How can the warranty work for those items in case I am out of the country?”

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• I bought my Samsung Chromebook Pro open box at the store and it was used in a sense the person opened it, used it within the 15 days return limit and within that time decided they didn't want it. Mines was certified by their Geek Squad team, but I don't know if all their open box items are. I'm not familiar with their open box policies. This was my first open box purchase and my first chromebook. I hope that answers your question. :-)

  Answered by chromebookgirl 7 years ago

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