Questions & Answers

Q: QuestionCan I use this phone with spectrum ?

Asked 2 years ago by sandi.

• A:Answer Hey Sandi, thank you for finding the free time out of your busy day to ask us your question about the Samsung A23 5G. The advertised unlocked Galaxy A23 5G works well on 2G, 3G, 4G, and 5G wireless networks. It is compatible with the following service providers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Sprint, T-Mobile, Ting Mobile, Total Wireless, Tracfone, US Cellular, and Verizon. We recommend reaching out to Spectrum to ask you carrier specific questions with the information provided above. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a trustworthy customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionCan this work with networks in India, I plan to buy one for my parents.

Asked 2 years ago by Ady.

Q: QuestionIs this Galaxy A23 you have on your site for $399.00 the TOTAL price or does this price come with a monthly charge?

Asked 2 years ago by Linda.

• A:Answer You buy the device for the device price.

  Answered 2 years ago by ChristopherLVerified Purchase

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Q: QuestionIs the phone compatible with DEXCOM G7?

Asked 2 years ago by Byron.

Q: QuestionHow do I get help setting it up ?

Asked 2 years ago by Billie.

• A:Answer Call network provider they help

  Answered 2 years ago by DewyoxVerified Purchase

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Q: QuestionIs it compatible with Phonak hearing aids

Asked 2 years ago by Mike.

Q: QuestionDoes A 23 work with phonak hearing aids

Asked 2 years ago by Anonymous.

Q: Questiondoes this cellphone work in Colombia

Asked 2 years ago by jpg.

• A:Answer Hey there Jpg, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy A23 5G. The advertised Galaxy A23 5G is an unlocked version that is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Sprint, T-Mobile, Ting Mobile, Total Wireless, Tracfone, US Cellular, and Verizon. However, this device utilizes 2G, 3G, 4G and 5G wireless networks so it is possible that it can be used in Colombia if your Colombian service provider also utilizes one of these wireless networks specified above. We recommend reaching out to the Colombian service provider of your choosing to direct your carrier specific questions regarding this device. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this A23 samsung galaxy phone charge on a wireless charger in the new cars? I have an A12 samsung galaxy and it doesn't charge on my new car wireless charger pad. Does this model not charge on wireless car pads? JJ

Asked 2 years ago by JJ.

• A:Answer Hello there JJ, Thanks for taking the opportunity to ask us your question about the Samsung Galaxy A23 5G. That's a great question. No, the Galaxy A series and XCover series devices are not compatible with wireless charging. If you would like more information on the devices that have wireless charging capabilities, please check out, "Use Wireless charging or PowerShare with Galaxy devices." Let us know if you have any additional questions by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: Questioncan this phone be used on Verizon wireless perpaid

Asked 2 years ago by Janie.

• A:Answer Hi Janie, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy A23 5G. That's a great question! The advertised Galaxy A23 5G has multiple compatible service providers that can provide cellular services to this device. Verizon is noted as being one of those providers as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Sprint, T-Mobile, Ting Mobile, Total Wireless, Tracfone, and US Cellular. We recommend reaching out directly to Verizon to direct your carrier specific questions. However, do not hesitate to contact Samsung Support if you would like further assistance or if you think of any other questions for us. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionCan this phone be used in outside of USA (Europe or Asia)?

Asked 2 years ago by sumonmselim.

• A:Answer Good day Sumonmselim, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy A23 5G. The advertised Galaxy A23 5G is an unlocked version that is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Sprint, T-Mobile, Ting Mobile, Total Wireless, Tracfone, US Cellular, and Verizon. The Galaxy A23 5G utilizes 2G, 3G, 4G, and 5G wireless technologies so it may be possible to use this device outside of the USA. We recommend reaching out to the foreign carrier of your choosing to ask your carrier specific questions on compatibility with the information provided above. Please feel free to reach out to Samsung Support if you would like any additional assistance. Thank you for being a faithful Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionHas anyone else had trouble with static on the line when this phone is paired with their car? I've tried multiple ways to fix this with no luck.

Asked 2 years ago by Sandy.

• A:Answer smooth when i use it no problems

  Answered 2 years ago by DewyoxVerified Purchase

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Q: QuestionCan this phone work with Consumer Cellular?

Asked 2 years ago by Wjr.

• A:Answer Beautifully

  Answered 2 years ago by PatriciaFVerified Purchase

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Q: QuestionWould this phone work in the UK, or elsewhere overseas?

Asked 2 years ago by MisterT.

• A:Answer Yes just but the SIM card where you are traveling to

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI've been a tracfone user for years. Can I use this with my existing Tracfone account?

Asked 2 years ago by DotSpot.

Q: QuestionDoes this work with MetroPCS?

Asked 2 years ago by Anonymous.

Q: QuestionWhat are the measurements of this phone? Can this phone be used with Spectrum Mobile?

Asked 2 years ago by Niecie.

Q: Questioncan I use it with Consumer Cellular?

Asked 2 years ago by ER.

Q: QuestionHow will I charge the phone if you don't provide a charger will this work in Pakistan An immediate reply shall be appreciated

Asked 2 years ago by Aziz.