A:AnswerNo. The back of the phone cannot be opened by the user and there is no other way to access the battery on this phone. However, there is a card slot that pops out on the side of the phone which you can use to insert your SIM card and micro SD card.
A:AnswerThe answer I received to my question was not helpful. You said that the phone had a 'Super AMOLED Display'. That speaks to the image quality/power consumption. My concern was that of its shatter resistance. I'm not sure whether the Gorilla glass and the Super AMOLED Display can apply to the same phone or not. Samsung's site states that the A50 has Gorilla 3 Glass. I know that retailers such as Best Buy often have phones with somewhat proprietary specs. My specific question was whether the Best Buy A50 model also has Gorilla 3 Glass, as the specs/description do not state. I need a 'yes/no' answer and if 'no' some sense of the shatter resistance of the screen.
A:AnswerHey there, thanks for asking! If you have an S7 or newer, your phone is equipped with protection from water, dirt, and grime. An IP rating or Ingress Protection rating is a universally accepted measurement for dust and liquid resistance. Almost all newer Galaxy phones have an IP rating of 68, excluding the Galaxy Fold, Z Flip, and the S10 5G. That means you can bring your phone on your adventures without having to worry. ^Elizabeth
A:AnswerHello BADBILL, thanks for reaching out! Please follow this link (https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a50-unlocked-sm-a505uzknxaa/?redir=SM-A505UZKNXAA#specs) to learn more about the specifications for this phone. ^Elizabeth
A:AnswerHello kayla, thank you for reaching out! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01200322/) to an article that will help you troubleshoot the fingerprint sensor. ^Elizabeth
