Questions & Answers

Q: QuestionIs there a LAN port RJ45?

Asked 3 years ago by RJ45.

• A:Answer No, it does not.

  Answered 3 years ago by AnthonyVerified Purchase

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Q: QuestionCan I attach a separate keyboard

Asked 3 years ago by KR.

• A:Answer Yes, you can, it only has two USB inputs, but it does.

  Answered 3 years ago by SilvaweslaneVerified Purchase

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Q: QuestionHow good is the battery life of this unit?

Asked 3 years ago by oldtimer.

• A:Answer It's not a Mac. Battery life give about two hours on a Zoom call. I sleep mode I have had it sleeping for days.

  Answered 3 years ago by MikeRVerified Purchase

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Q: QuestionI do not have a wireless router. My desktop is connected to my router via an Ethernet cable. AKA hardwired. Does this unit have an Ethernet port for non wireless connectivity? If not which similar machines have them?

Asked 3 years ago by Mound.

• A:Answer NO

  Answered 3 years ago by MikeRVerified Purchase

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Q: QuestionIs the screen shiny? I see it says LED which I believe means shiny, but then someone commented it was matte.

Asked 3 years ago by AshleeM.

• A:Answer My screen does not have a shine. More of a matte finish.

  Answered 3 years ago by DanielCVerified Purchase

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Q: QuestionI don’t want Microsoft AND Amazon spying on me. Can Alexa be removed?

Asked 3 years ago by Chris.

Q: QuestionCan you download Microsoft Word on this computer? Or is it online only like a Chromebook?

Asked 3 years ago by Shelb.

• A:Answer Yes you can download MS Word

  Answered 3 years ago by JaycarbajalVerified Purchase

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Q: Questioncan you upgread the SSD

Asked 3 years ago by Artist58.

• A:Answer I baught an external SD card and i have no issues

  Answered 2 years ago by RyanHVerified Purchase

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Q: QuestionIs any pen compatible with this laptop?

Asked 3 years ago by Auro.

Q: QuestionWhat pens or stylus can be used with this touch screen?

Asked 3 years ago by Anonymous.

Q: QuestionDoes this have Bluetooth, Wi-Fi, Headphone Jack and USB Ports? If Bluetooth, what version? If so, You should include this information on your Specs.

Asked 3 years ago by Computer.

• A:Answer I bought this computer recently. It has 2 USB ports total and an audio jack for headphones. There are also 2 USB-C charging ports and an HDMI port. It is Bluetooth and Wi-Fi capable, hope this helps answer part of your question.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this laptop work on both 2.4 and 5ghz bands? Any known issues on either bands?

Asked 3 years ago by RouterBand.

• A:Answer Works on both frequencies

  Answered 3 years ago by SteveVerified Purchase

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Q: QuestionCan The RAM be upgraded ?

Asked 3 years ago by Shopper1.

• A:Answer I have not tried, but was told yes when i purchased it.

  Answered 3 years ago by Michele827Verified Purchase

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Q: QuestionDoes it have an SD memory card slot?

Asked 3 years ago by Jes.

• A:Answer Jes... Are you sure about that? According to the Best Buy Compare on the website, it has a media reader so you can transfer photos, etc.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes laptop have type c or thunderbolt? If it has thunderbolt, is it thunderbolt 3 or thunderbolt 4?

Asked 3 years ago by Norik.

• A:Answer This unit has two USB-C connectors AND a thunderbolt-3 port.

  Answered 2 years ago by BulovaPSBVerified Purchase

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Q: QuestionCan I upgrade the storage capacity to at least 1TB?

Asked 3 years ago by JosePR.

Q: QuestionWhat is the Warranty from Samsung on this

Asked 3 years ago by SFB.

Q: QuestionNits specs?

Asked 3 years ago by Rolo.

• A:Answer ~300 nits.

  Answered 3 years ago by BlackFrost

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Q: QuestionWhat docking station matcxhes up with this computer?

Asked 3 years ago by GG.