Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Questions & Answers

Your price for this item is $999.99
Page Showing 1-6 of 6 questions
  • QuestionHow to enable backlight keyboard and hello face says the camera isn't compatible

    Asked by Nishal.

    • Answer Good day Nishal, thanks for asking us your questions about the Samsung Galaxy Book4 Edge. To enable your backlit keyboard on your Galaxy Book4 Edge, press the FN and F9 keys simultaneously. In regard to Windows Hello, your Galaxy Book4 Edge's standard webcam does not have the necessary infrared capability needed for facial recognition. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat type of display panel does this laptop have?

    Asked by Wozzie.

    • Answer Hey there Wozzie, thank you for asking us your question about the Samsung Galaxy Book4 Edge. The Galaxy Book4 Edge offers a Dynamic AMOLED 2X touchscreen display for a high-resolution, intensely vibrant, and a smooth visual experience with its high refresh rate and excellent contrast. If you have additional questions, do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes it have fingerprint reader?

    Asked by Anonymous.

    • Answer Aloha, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Book4 Edge. Yes, the advertised Galaxy Book4 Edge has a fingerprint scanner, which is integrated into the power button at the top-right of the keyboard. Please feel free to contact Support if you have additional questions. Thank you for being a staunch Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this have to be attached to a specific phone service in order to make telephone calls or can you do it through Wi-Fi?

    Asked by DH13.

    • Answer Hello there Brandy, thanks for taking the time to ask us your question about the Samsung Galaxy Book4 Edge. The Galaxy Book4 Edge cannot directly make phone calls requiring a cellular service plan. However, you can make and receive calls on your Galaxy Book4 Edge using the Call & text on other devices feature if you have a connected Samsung Galaxy phone with active service. If you have additional questions for us, feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat year is this model? 2024 or 2025? And when was the release date, I tried to look up the information but the Samsung site does not have this specific model.

    Asked by Question.

    • Answer Hi there Question, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Book4 Edge. This device was released in October 2024. Feel free to contact Support if you think of additional questions you may have for us. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow do you enable the backlit keyboard? Pressing the FN / F9 buttons only turns screen off

    Asked by Anonymous.

    • Answer Aloha, thank you for taking the time to ask us your question about the Samsung Galaxy Book4 Edge. You are correct! FN/F9 does turn your display off. FN/F2 will dim your display while FN/F3 will increase the display lighting. Hope that helps! If you have any other questions, please feel free to reach out to Support. Thanks for being a cherished Samsung customer. - Debra

      Answered by Samsung