Questions & Answers

Q: Questionwill these work on a samsung tv

Asked 2 years ago by Anonymous.

• A:Answer Yes it works but the problem is it mutes the TV so my wife cannot listen to the TV while I ware my earbud. So I only use them to listnen my Samsung phone. Hope they can invent one without using an optical connection.

  Answered 2 years ago by BoboVerified Purchase

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Q: QuestionDo those earbuds have microphone feature that only pick up close-by voice, won't catch noises from far away? I have home meetings while my roommate can get very noisy from other room.

Asked 11 months ago by Mcdu.

This question was asked about the related product: Samsung - Galaxy Buds FE Wireless Earbud Headphones - White

• A:Answer Aloha Mcdu, thanks for taking the time to ask us your question about the Samsung Galaxy Buds FE. Yes, the Galaxy Buds FE can help quiet background noise during calls. They feature Active Noise Cancelling (ANC) which blocks out some external sounds, making calls clearer. Additionally, the Galaxy Wearable app allows you to adjust the ANC intensity level to suit your surroundings. If you have additional questions, please do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionAre these compatible with a Galaxy A20 phone?

Asked 1 year ago by RaiderRob.

• A:Answer Yes they will work with the Galaxy A20 phone.

  Answered 1 year ago by PrestonBVerified Purchase

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Q: QuestionWill they block out snorin g?

Asked 8 months ago by LisaB.

• A:Answer Definitely, the noise canceling function worked 100x better than i expected

  Answered 8 months ago by MrRexVerified Purchase

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Q: QuestionCan I use the ambient mode with only one ear bud in or do I need to have both ear buds in for it to work??

Asked 1 year ago by Pedro.

• A:Answer It's great to hear from you, Pete. We always love getting the opportunity to assist you. To use Ambient mode on Samsung earbuds, you typically need to have both earbuds in your ears; however, you can usually enable a setting to use Ambient sound with just one earbud by going into your phone's settings and enabling "Noise controls with one earbud" within the accessibility options on the Galaxy Wearable app. Tap Earbuds settings, and then tap Accessibility. Tap the switch next to Noise controls with one earbud. For any other questions or concerns, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionAre these earbuds touch control or an actual button to push? My hands are often wet so it wouldn't work if they were the "touch" style and not a button to depress.

Asked 1 year ago by DP.

• A:Answer It's an actual button. It can play/pause music, change songs, and answer calls using the button.

  Answered 1 year ago by GabbyVerified Purchase

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Q: QuestionAre these good for small ears? Also, do these work with a onePlus phone? Thank you

Asked 2 years ago by QueenBeeOfFlorida.

• A:Answer I have small ears and am not a fan of earbuds as a general rule. The smallest size is still a pretty snug fit, but not entirely uncomfortable. I'd say they're the most comfy I've ever tried for earbuds.

  Answered 2 years ago by abbynoll75

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Q: QuestionPlease excuse my tech ignorance. Will these wireless earbuds work with my Samsung Chromebook laptop computer? If not, will any brand of over-the-ear headphones work with a Samsung Chromebook laptop computer, or do I have to buy a certain brand? Thanks!

Asked 2 years ago by cottonblossom.

This question was asked about the related product: Samsung - Galaxy Buds FE Wireless Earbud Headphones - White

• A:Answer They work with any recently made device with Bluetooth. I'm using them with a 5 year old Dell laptop.

  Answered 2 years ago by Locketine

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Q: QuestionCan these connect to multiple devices e.g. phone, and laptop, at the same time?

Asked 2 years ago by Stoney.

• A:Answer It's great to hear from you, Stoney. We love getting the chance to assist our valued customers. We see that you are interested in the Galaxy Buds FE. Galaxy Buds/Buds+ cannot connect to multiple devices simultaneously but can quickly switch between devices. Once your devices are paired, they will connect automatically the next time they are used. There is no need to disconnect and reconnect with a second device. For any further questions or concerns, please reach out to us at Support. - Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionAre these wireless earbuds compatible with my Samsung Tablets and Smartphones?

Asked 2 years ago by NanadaimeHokage.

• A:Answer Thank you for coming to us with your question. We see you're interested in the Buds FE. All of the Galaxy Buds are compatible with phones and tablets that run on Android OS 5.0 or higher and have at least 1.5 GB of RAM. The redesigned wingtip ensures that the Buds remain securely in place, allowing you to listen comfortably all day long. Additionally, did you know that these buds have a live translation feature? Whether you're making a call to a relative back home or trying to make reservations while traveling, the Galaxy Buds with Live Translate can help break down language barriers. By using the Samsung Phone app, you can hear real-time translations of your conversations clearly through your Buds. If you have any further questions, feel free to contact us at Support. - Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDo these earbuds announce the name of incoming callers?

Asked 2 years ago by Fixem.

• A:Answer Thank you for reaching out. We always appreciate the opportunity to help you. Do you want to receive call announcements on your Buds? Caller name reading is a feature on our smartphones that audibly announces the name of the person calling. This is useful for visually impaired users and for anyone who prefers not to look at their screen to decide whether to answer a call. It can also provide additional information such as the caller's number or organization. To enable this feature, follow these steps: Go to Dialer > Tap on the three dots near the search icon > Select Settings > Choose Answering and ending calls > Enable and then select the 'read caller names aloud' option > Under 'read caller names aloud,' select 'always.' If you have any further questions, feel free to let us know at Support.

  Answered 1 year ago by Samsung

  
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Q: QuestionWill these earbuds also work with the Samsung A54? Thanks

Asked 2 years ago by BillD.

• A:Answer Yes they will work. They work perfectly with any samsung phone and any phone thru bluetooth

  Answered 2 years ago by NorrisRVerified Purchase

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Q: Questionare these earbuds compatible with Garmin forrunner 965 ssmartwatch?

Asked 2 years ago by Anonymous.

• A:Answer If the watch is Bluetooth compatible, yes, however, you won't be able to access all of the features from the earbuds unless you have a Samsung device.

  Answered 2 years ago by Nikolas

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Q: QuestionCan these charge on a charging pad?

Asked 1 month ago by sarge.

This question was asked about the related product: Samsung - Galaxy Buds FE Wireless Earbud Headphones - Graphite

• A:Answer Hey there Charging, thank you for asking us your question about the Samsung Galaxy Buds FE. No, the Samsung Galaxy Buds FE do not support wireless charging. Please feel free to contact Support if you have additional questions for us. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this model support Dolby Atmos and 360 Audio?

Asked 2 months ago by BestBuyCustomer.

This question was asked about the related product: Samsung - Galaxy Buds FE Wireless Earbud Headphones - Graphite

• A:Answer Hey there Verifiedbuyer, thanks for asking us your question about the Samsung Galaxy Buds FE. No. the advertised Galaxy Buds FE can leverage your compatible phone's built-in Dolby Atmos for general enhancements and offer basic Spatial Audio for video on some devices, though it's not the full immersive 360 experience. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionIt's a brand new?

Asked 3 months ago by G.

This question was asked about the related product: Samsung - Galaxy Buds FE Wireless Earbud Headphones - White

• A:Answer Nah

  Answered 2 months ago by DavidC

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Q: QuestionAre the earbuds compatible with Samsung 24 Plus phones?

Asked 3 months ago by TAYLOR.

This question was asked about the related product: Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite

• A:Answer Yes they are

  Answered 2 months ago by Benicio

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Q: QuestionWhat is the battery life of the ear buds not with the case? How long does the battery last on the ear buds?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Buds FE Wireless Earbud Headphones - White

• A:Answer Greetings, thank you for asking us your question about the Samsung Galaxy Buds FE. The Galaxy Buds FE provide up to 7 hours of play time per charge, which can be extended to up to 26 hours with a fully charged case. Check out, "The battery life of your Samsung earbuds" if you would like learn more. Let us know if you have additional questions for us by reaching out to Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: Questionthe charging/storage case comes with the ear buds, correct? Its also called the 'cradle', right?

Asked 4 months ago by morsen.

This question was asked about the related product: Samsung - Galaxy Buds FE Wireless Earbud Headphones - Graphite

• A:Answer Yes headphones and charging case are included

  Answered 3 months ago by MichaelH

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