Questions & Answers

Q: QuestionAre your Samsung Galaxy Buds Pro compatible with your Samsung Tablet, model SM T820?

Asked 4 years ago by Mike.

• A:Answer Yes , I've done it

  Answered 3 years ago by AshleeSk

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Q: QuestionDo these support wireless connectivity to two sources at the same time? Like the Jabra 65t, where I can listen to music on computer and it will interrupt for a phone call from my cell phone, then resume music from computer after phone call has ended.

Asked 4 years ago by Aaron.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer No, it will only connect to one source at a time.

  Answered 3 years ago by MarkVerified Purchase

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Q: Questioncan these ear buds be used watching samsung tv

Asked 4 years ago by rick.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer yes if your Tv isblutooth capable

  Answered 3 years ago by ChadVerified Purchase

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Q: QuestionAre there ear straps made for the Buds Plus or Buds Pro? I am a biker and avid walker.

Asked 4 years ago by JennyFromTheBlock.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer No

  Answered 3 years ago by SamsungRefrigeratorVerified Purchase

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Q: Questionwhats the difference between the Galaxy Pro and the Galaxy Live

Asked 4 years ago by Lady.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer Pro you can control volume...Love them both though

  Answered 3 years ago by KROsborn

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Q: QuestionCan this work for I phone?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer Hello There, Thank you for bringing this to our attention. I appreciate you taking an interest in the compatibility between the iPhone and the Galaxy Buds Pro. To answer your question, the Galaxy Buds Pro is not compatible with the iOS app, but you can pair them through Bluetooth. Please visit this link to connect your buds under the "Pair your earbuds to an iPhone with the Samsung Buds app" and "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" section for steps: https://www.samsung.com/us/support/answer/ANS00086702/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144273207 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionAre the Samsung pro buds compatible with Samsung Galaxy 21 plus ? Thank you

Asked 4 years ago by TT.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer Yes, they should be compatible.

  Answered 3 years ago by JoshVerified Purchase

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Q: QuestionIs that compatible for 2 phones as Plantronics??

Asked 4 years ago by SR.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer I have two phones I switch between them. Also use with my computer.

  Answered 3 years ago by bobup

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Q: QuestionCan the Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black be synced with 2 phones at the same time?

Asked 4 years ago by Nivla.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer Yes

  Answered 3 years ago by LuvGalaxyVerified Purchase

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Q: QuestionWill they work with a samsung bluetooth television.

Asked 4 years ago by Garbage.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer Hey there! This link, (https://www.samsung.com/us/support/answer/ANS00086702/), includes information on Galaxy Buds that are able to connect to Samsung televisions. Thank you for taking the time to reach out to us. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionAre they dust proof?

Asked 4 years ago by Kev.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer Yes

  Answered 3 years ago by SamsungRefrigeratorVerified Purchase

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Q: QuestionDo the Samsung Galaxy buds Pro have a microphone

Asked 4 years ago by curious.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer Yes

  Answered 3 years ago by KROsborn

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Q: Questiondo the pro earbuds pair with ipods?

Asked 4 years ago by Ralph.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer No, they are andriod earbuds.

  Answered 3 years ago by TechGeek

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Q: QuestionI listen to spoken word such as books, teaching lectures, and podcasts. Often I need to rewind or fast forward in 15 or 30 second increments, rather than an entire chapter or hour. Will these earbuds do that?

Asked 4 years ago by Abigail.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer I didnt see that option in the instructions but wasn't specifically looking for that feature. You can definitely go to the next/previous track but as far as rrwind/fast forward don't know for sure. You can look up the manual from Google or Samsung though.

  Answered 3 years ago by Mike

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Q: QuestionShould you get the galaxy buds pro or the I pods pro and does the galaxy buds pro have the spatial audio feature.

Asked 4 years ago by John.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer Not sure if this answers your question... but they do have some kind of sorround system feel to it when the sound comes at different directions.

  Answered 3 years ago by MagicHandsVerified Purchase

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Q: QuestionHow do you charge the Galaxy Buds Pro? and are they compatible with iPhone 11?

Asked 4 years ago by mimi.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer The earbuds charge whenever they're stored in the included case. The case has a built in battery to charge the earbuds. The batteries in the earbuds last for hours and you can recharge both earmuffs from the case battery several times before that one runs out. The case battery charges from a USB-C connector (cable included, charger not included) or from a standard ("QI" compatible) wireless charger (not included). They are compatible with any Bluetooth device, including Apple.

  Answered 3 years ago by RCJAGVerified Purchase

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Q: QuestionWhich ear buds work with my galaxy S10+

Asked 4 years ago by Joann.

• A:Answer All of them work. Yet the Galaxy Buds Live is the best fit for ears.

  Answered 3 years ago by GalaxyElectronics

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Q: QuestionI'm looking for ambient earbuds. I want to be able to listen to music but also hear my surroundings. I have Bose, beats, etc... but they block out the outside noise. does this allow outside noise to come in?

Asked 4 years ago by Mima.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black

• A:Answer The Galaxy Buds pro are pretty good at letting ambient noise through. There are settings within the Galaxy Wearable app that go with them that have a plethera of options related to letting ambinet noise through. They can use the microphones on the outside of the earbuds to play ambient sound through to your ears.

  Answered 3 years ago by Jackson

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Q: QuestionWill these work with a galaxy s10

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver

• A:Answer Yes! The Galaxy Buds Pro are compatible with the Galaxy S10. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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