Questions & Answers

Q: QuestionAre there ear straps made for the Buds Plus or Buds Pro? I am a biker and avid walker.

Asked 3 years ago by JennyFromTheBlock.

• A:Answer No

  Answered 3 years ago by SamsungRefrigeratorVerified Purchase

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Q: Questionwhats the difference between the Galaxy Pro and the Galaxy Live

Asked 3 years ago by Lady.

• A:Answer Pro you can control volume...Love them both though

  Answered 3 years ago by KROsborn

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Q: QuestionCan this work for I phone?

Asked 3 years ago by Anonymous.

• A:Answer Yup, you just cannot add the app (as they’ve only made it for Android OS)

  Answered 3 years ago by Barnabas

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Q: QuestionAre the Samsung pro buds compatible with Samsung Galaxy 21 plus ? Thank you

Asked 3 years ago by TT.

• A:Answer Yes, they should be compatible.

  Answered 3 years ago by JoshVerified Purchase

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Q: QuestionIs that compatible for 2 phones as Plantronics??

Asked 3 years ago by SR.

• A:Answer I have two phones I switch between them. Also use with my computer.

  Answered 3 years ago by bobup

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Q: QuestionCan the Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black be synced with 2 phones at the same time?

Asked 3 years ago by Nivla.

• A:Answer Yes

  Answered 3 years ago by LuvGalaxyVerified Purchase

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Q: QuestionWill they work with a samsung bluetooth television.

Asked 3 years ago by Garbage.

• A:Answer Hey there! This link, (https://www.samsung.com/us/support/answer/ANS00086702/), includes information on Galaxy Buds that are able to connect to Samsung televisions. Thank you for taking the time to reach out to us. ^Kayla

  Answered 3 years ago by Samsung

  
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Q: QuestionAre they dust proof?

Asked 3 years ago by Kev.

• A:Answer Yes

  Answered 3 years ago by SamsungRefrigeratorVerified Purchase

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Q: QuestionDo the Samsung Galaxy buds Pro have a microphone

Asked 3 years ago by curious.

• A:Answer Yes

  Answered 3 years ago by KROsborn

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Q: Questiondo the pro earbuds pair with ipods?

Asked 3 years ago by Ralph.

• A:Answer No, they are andriod earbuds.

  Answered 3 years ago by TechGeek

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Q: QuestionI listen to spoken word such as books, teaching lectures, and podcasts. Often I need to rewind or fast forward in 15 or 30 second increments, rather than an entire chapter or hour. Will these earbuds do that?

Asked 3 years ago by Abigail.

• A:Answer I didnt see that option in the instructions but wasn't specifically looking for that feature. You can definitely go to the next/previous track but as far as rrwind/fast forward don't know for sure. You can look up the manual from Google or Samsung though.

  Answered 3 years ago by Mike

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Q: QuestionShould you get the galaxy buds pro or the I pods pro and does the galaxy buds pro have the spatial audio feature.

Asked 3 years ago by John.

• A:Answer Not sure if this answers your question... but they do have some kind of sorround system feel to it when the sound comes at different directions.

  Answered 3 years ago by MagicHandsVerified Purchase

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Q: QuestionHow do you charge the Galaxy Buds Pro? and are they compatible with iPhone 11?

Asked 3 years ago by mimi.

• A:Answer The earbuds charge whenever they're stored in the included case. The case has a built in battery to charge the earbuds. The batteries in the earbuds last for hours and you can recharge both earmuffs from the case battery several times before that one runs out. The case battery charges from a USB-C connector (cable included, charger not included) or from a standard ("QI" compatible) wireless charger (not included). They are compatible with any Bluetooth device, including Apple.

  Answered 3 years ago by RCJAGVerified Purchase

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Q: QuestionWhich ear buds work with my galaxy S10+

Asked 3 years ago by Joann.

• A:Answer All of them work. Yet the Galaxy Buds Live is the best fit for ears.

  Answered 3 years ago by GalaxyElectronics

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Q: QuestionI'm looking for ambient earbuds. I want to be able to listen to music but also hear my surroundings. I have Bose, beats, etc... but they block out the outside noise. does this allow outside noise to come in?

Asked 3 years ago by Mima.

• A:Answer The Galaxy Buds pro are pretty good at letting ambient noise through. There are settings within the Galaxy Wearable app that go with them that have a plethera of options related to letting ambinet noise through. They can use the microphones on the outside of the earbuds to play ambient sound through to your ears.

  Answered 3 years ago by Jackson

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Q: QuestionWill these work with a galaxy s10

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver

• A:Answer Yes! The Galaxy Buds Pro are compatible with the Galaxy S10. Thank you for asking this question. ^Kayla

  Answered 3 years ago by Samsung

  
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Q: QuestionWill the Samsung Pro Earbuds Work with my Samsung QLED TV ? I was told by Samsung that they would through the Bluetooth Connection

Asked 3 years ago by Jimmy.

• A:Answer Samsung will work with anything samsung. Confirmed

  Answered 3 years ago by GhostpepperVerified Purchase

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Q: QuestionAre these compatible with your QLED Samsung TV’s?

Asked 4 years ago by Dino.

• A:Answer Any bluetooth capable device like phones , tvs or laptops.

  Answered 3 years ago by GeekVerified Purchase

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Q: QuestionWill these Galaxy Buds Pro work with a Galaxy S20+ phone?

Asked 4 years ago by Jimmyc11.

• A:Answer Hello Jimmyc11, Thank you for reaching out to us. I appreciate your interest in the Galaxy Buds Pro's compatibility with the Galaxy S20+ phone. To answer your question, yes, it is compatible, and its compatible specification of Smartphone should be an Android 7.0 and up, and should contain at least 1.5GB. You may visit our website under the "Compare" section for your reference: https://www.samsung.com/us/mobile/audio/headphones/galaxy-buds-pro-phantom-black-sm-r190nzkaxar/ You may also visit this link on how to connect your Galaxy Buds under the "Pair your earbuds to an Android device with the Galaxy Wearable app" and "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" section: https://www.samsung.com/us/support/answer/ANS00086702/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144267474 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
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