Questions & Answers

Q: QuestionHow well do these fit the ear canal? I once had a pair of wireless buds that kept falling out of my ears.

Asked 6 years ago by Sobr1969.

• A:Answer It designed similar pro mucisian in ear monitor earbud.So u must wear the left ear bud on your left ear because it shape designed following the left ear shape.The wing tip on earbud keep it steady sit in ear.See the pictures how I wear the earbud.

  Answered 6 years ago by Ted55

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Q: QuestionWill the air buds work for Apple iPhone 8+

Asked 6 years ago by Troopersawyer0163.

• A:Answer They will. They are a set of Bluetooth buds that will work with any phone. They are junk don’t waste your money. Stick with the air pods. I only bought these because they are black. I wasted my money. The app for the phone is terrible and never sees that the buds are connected.

  Answered 6 years ago by MojopojoVerified Purchase

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Q: QuestionWhat is the difference between the regular ones and the plus??

Asked 6 years ago by Karen.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Light Blue

• A:Answer Main difference is better baterry life. Regular ones have 6 hrs battery life and the plus have 11 hrs

  Answered 5 years ago by Piggie09

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Q: Questionwhen will the red ones be available? several people have already asked this question. Please respond. Thank you

Asked 6 years ago by isha.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Red

• A:Answer Available NOW!!

  Answered 5 years ago by SamsungUser95

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Q: QuestionWhat is the longest range?

Asked 6 years ago by Sam.

• A:Answer Between 10-50 what and is it iOS that’s the 10? I have a iPhone X S MAX

  Answered 6 years ago by Nate

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Q: QuestionDoes this support multipoint connection? Trying to at least use with laptop and phone at the same time.

Asked 6 years ago by Deeee.

• A:Answer At the moment this is not a feature on the Galaxy Buds+. Thank you for your question. ^Samsung Brand Ambassador

  Answered 6 years ago by Samsung

  
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Q: QuestionAre the buds battery supposed to drain evenly?

Asked 6 years ago by javierz0509.

• A:Answer They do drain different from one another and that's normal but nothing dramatic.

  Answered 6 years ago by cdnoll

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Q: QuestionDual connection ? Yes o not

Asked 6 years ago by pepetueros.

• A:Answer Hello pepetueros, great question! These earbuds intuitively switches between two paired devices at once. So, you won’t miss a call on your phone while you’re using your tablet. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionDoes anyone why the Cloud Blue color is sold out everywhere?

Asked 6 years ago by Ric.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Light Blue

• A:Answer Last I heard was exclusive to BB...

  Answered 5 years ago by TheRock

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Q: QuestionCan you have 2 bluetooth devices connected at the same time, phone & laptop?

Asked 6 years ago by JBo.

• A:Answer Hello JBo, good question! The earbuds cannot be connected to multiple devices simultaneously. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionAre you able to answer phone calls and what if you're on the phone and another calls come in? How do you answer the second call

Asked 6 years ago by Kay.

• A:Answer Hello Kay, thanks for asking! These earbuds are perfect for phone calls. You can answer calls and adjust the volume with a tap. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionHow do you connect to 2 devices at once, S9 and Note 9? Everytime I try it drops one connection for the other.

Asked 6 years ago by SamsungFatigue.

• A:Answer It does not work; it was advertised and no one has gotten it to work.

  Answered 6 years ago by IDproduct

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Q: QuestionWill these buds work with the Amazon fire HD tablet 10?

Asked 5 years ago by LostInThe20thCentury.

• A:Answer Galaxy Buds+ is compatible with mobile devices running Android OS 5.0(API 21) or later with at least 1.5 GB of RAM or more. Compatible model list and available features may vary by region, operator, and device. To connect your earbuds to a mobile device, launch Galaxy Store and Play Store and download the Galaxy Wearable app on your mobile device Buds+ works with iPhone7 or later models with the iOS 10 and higher version * Market release may vary depending on the iOS app store approval of each country.

  Answered 5 years ago by wmcr

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Q: QuestionHow l ong can I buy it. I really love the red color

Asked 6 years ago by Adam.

This question was asked about the related product: Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Red

• A:Answer Red color will release on March 20,2020

  Answered 6 years ago by DynDjarrin

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