Questions & Answers

Q: Questiondo these work for IOS(Iphones) as well? as efficiently as android?

Asked 1 year ago by A.

• A:Answer No, because iOS and Apple specify that AirPods are the only feature-compatible ones for iPhone, they don't allow the Wearable App on their phones, which is where all features can be found. [If you search it on the App Store, there are older versions of the galaxy buds app there, but aren't compatible with the earbuds.

  Answered 1 year ago by NoobableTechVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionHow well does the noise cancelation work? I'm a carpenter in a noisy environment and normally use earplugs.

Asked 1 year ago by Billthediver.

• A:Answer This will make a huge difference

  Answered 1 year ago by ScottM

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I purchase just one bud if I've misplaced one?

Asked 1 year ago by Macbookforpros.

• A:Answer We appreciate the outreach. We see you are asking about the possibility of replacing missing buds. Absolutely! We understand that unexpected things can happen. If you happen to lose one of your Galaxy Buds, you don't need to buy a whole new set. You can purchase just one earbud and pair it with the remaining one to use them together. To buy a replacement earbud, please call (1800 GALAXY S) to schedule an appointment before visiting one of our Service Centers. If you have any other questions, feel free to reach out to Support. - Kelvin

  Answered 1 year ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you hook up 2 phones to these I have a work phone and a personal phone

Asked 2 years ago by Anonymous.

• A:Answer I don't see any reason why you couldn't. You're not going to be using both phones at the same time to listen to music or a podcast.

  Answered 2 years ago by TopJimmyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHow is the sound quality? Do they have good bass, and can you adjust the sound?

Asked 2 years ago by SJ.

• A:Answer Sound profile is very good, comparable to the great Apple Airpods Pro. Bass could be better and roomier but the good preset options in Galaxy Wearable helps bring out some bass. You can change equalizers in that app, including sound presets in the audio settings in your Samsung/android phone.

  Answered 2 years ago by bluezip

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I use each bud individually, or is one considered the primary bud and I have to use that one or both at the same time for them to work?

Asked 2 years ago by mackblesa.

• A:Answer You can use either individually. Both have microphones for phone calls as well

  Answered 2 years ago by Riderdad

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow long is the play time before needing to be recharged

Asked 3 years ago by Anonymous.

• A:Answer With anc its around 5 hours, without it its between 6 and 7

  Answered 2 years ago by WindmillThornsVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you charge them on wireless charger

Asked 1 week ago by Milkdud.

• A:Answer Yes

  Answered 1 week ago by BryanCVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a restriction on the volume ?

Asked 1 month ago by Walt.

This question was asked about the related product: Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite

• A:Answer Not unless you want there to be though its not going to go louder than the setting your phone allows

  Answered 3 weeks ago by CameronJ

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionThese are listed as language translating earbuds but I see no specs on this, so so do they translate languages?

Asked 1 month ago by AllanK.

• A:Answer I was not aware of that but this would be awesome. We have been traveling overseas a lot the last 3 years and that would have come in handy in some of the countries. I will have to reach out to Samsung directly to find out.

  Answered 1 month ago by RichardVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you change settings with a android phone

Asked 2 months ago by Bobby.

• A:Answer When you download the app, there are some settings that you can adjust.

  Answered 1 month ago by RichardVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat does the protection plan cover?

Asked 3 months ago by Anonymous.

Q: QuestionAre they compatible with iPhones

Asked 3 months ago by Geazy.

• A:Answer I believe that they are. You can check out the Samsung factory website to be sure.

  Answered 1 month ago by RichardVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat's the difference between these and the buds fe?

Asked 4 months ago by LadyVonne.

• A:Answer I believe the difference is that these are buds that fit into the ear. The FE's look more like the Apple buds where the bud sits in the ear with the arm handing down. I have had 2 different pairs of those from other manufacturers and the outside noise / noise cancelling, was not as good as with these ear buds. But I would say that everyone's ears are different and may have different results.

  Answered 1 month ago by RichardVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questiondo these fit and lie flat completely in the ear?

Asked 6 months ago by cl.

• A:Answer Yes. If ear tips are matched to your ear. You can headbang to some heavy metal. Without them falling out.

  Answered 4 months ago by DewDaWashingMachineVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWill they work with galaxy s20+

Asked 7 months ago by blacjac.

• A:Answer Yes

  Answered 6 months ago by FamLife

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI'm in the market for earbuds that I can work out with. My work outs consist of moving at fast pace and need some earbuds that can move with me.

Asked 8 months ago by Droidfolifeuser.

• A:Answer I use mine while running on the treadmill and using the elliptical. I don't have to turn the volume up all of the way and have never had any issues with them falling out.

  Answered 1 month ago by RichardVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes best buy sell translator ear buds ?

Asked 9 months ago by Anonymous.

• A:Answer Yes

  Answered 5 months ago by user682194Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionAre they water proof ,cause I just washed mine.🥹

Asked 9 months ago by Freddy81.

• A:Answer They're water resistant. Fully submerging them or putting them under running water is a bad idea.

  Answered 6 months ago by ZeroPointGravity

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)