Questions & Answers

Q: Questioncan i chargem with 15w charger

Asked 1 year ago by stan.

• A:Answer Samsung comparable charger only

  Answered 1 year ago by BillyW

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionare they compatible with an android phone

Asked 1 year ago by oldman.

• A:Answer Not really. To experience and have access to all the features they offer you need the galaxy gear app.

  Answered 6 months ago by NateKVerified Purchase

  • 
  • 
  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhere are the instructions for operation and maintenance

Asked 1 year ago by Anonymous.

• A:Answer Instructions and how to questions can easily be answered in the Samsung wearable app

  Answered 1 year ago by BillyW

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo these have control capabilities?

Asked 1 year ago by 12NV.

• A:Answer They are touch control capable, although I had to disable it because I had to touch them constantly to prevent them from falling out.

  Answered 10 months ago by ralfroamVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan I listen to books while wearing these?

Asked 1 year ago by shelly.

• A:Answer Yes. You can listen to anything that has audio play on your phone or laptop.

  Answered 5 months ago by RichardVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you cancel out noise so that yhe person you're talking to will be able to hear you

Asked 1 year ago by Anonymous.

• A:Answer Yes these buds are equipped with noise cancellation

  Answered 1 year ago by BillyW

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat bluetooth version are the buds?

Asked 1 year ago by JuanChocoPlasta.

This question was asked about the related product: Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple

• A:Answer v5.3

  Answered 10 months ago by ZeroPointGravity

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill these work with my Samsung A23 and my Lenovo 13th Gen Intel Core i7 laptop?

Asked 1 year ago by KatrinaC.

• A:Answer Yes it will

  Answered 1 year ago by user835694Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIf paired with an HP laptop and call comes in on Samsung phone will it switch. Or do both need to be Samsing?

Asked 1 year ago by Jim18018.

• A:Answer Both

  Answered 1 year ago by FrankMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo Galaxy Buds 2 work with a Samsung Laptop with Windows 10 OS 19045.4529 ? The Laptop is: Intel(R) Core (TM) i7 6500 U CPU RAM 8 GB 64 Bit Product ID: 00325 -95903-50618-AAOEM Thank you.

Asked 1 year ago by BudsWithSamsungLaptop.

• A:Answer Hey! We appreciate you reaching out with your question. You can use your Samsung earbuds just like other Bluetooth headphones. You may need to refer to your device's manual to proceed. For any further questions, please do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan they pair with additional Galaxy buds off one device? i.e. 2 people can utilize for a work out or TV ?

Asked 1 year ago by Daruki.

• A:Answer It would be interesting to find out. They would be a great idea.

  Answered 1 year ago by Hafsa1

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo these earbuds have caller id notification for incoming calls?

Asked 1 year ago by NeedToKnow.

• A:Answer Yes.

  Answered 1 year ago by Hafsa1

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: Questionwhat is the range of Bluetooth from device to earbuds?

Asked 1 year ago by jayjohnson.

• A:Answer Hey there Jayjohnson, thank you for finding the free time out of your busy day to ask us your question about Samsung Galaxy Buds2 Pro. Most Bluetooth devices need to be within 30 feet of the phone or tablet it is paired to. Make sure the devices are close enough; otherwise, they will not connect or remain connected. If you have any other questions for us, let us know by reaching out to Samsung Support. Thanks for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you use a record feature while using these earbuds the record a fone conversation?

Asked 1 year ago by Recording.

This question was asked about the related product: Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple

• A:Answer Yes they are super great.

  Answered 1 year ago by DebbiePVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill they connect to a laptop computer?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple

• A:Answer Yes, they also connected to my tablet

  Answered 1 year ago by CarlaG

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill work with iPhone .

Asked 1 year ago by Am.

• A:Answer Thank you for reaching out, Am! We noticed that you inquired about the Galaxy Buds2 Pro. You can pair the Buds2 Pro with iOS devices running iOS 10 or higher by using the Samsung Galaxy Buds app. If you have any further questions or concerns, please don't hesitate to contact us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWill they par w/ a I-Phone??

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple

• A:Answer We appreciate you reaching out to us. We see that you reached out to inquire about the Galaxy Buds2 Pro. The Buds2 Pro can be paired with IOS devices running iOS 10 or higher using the Samsung Galaxy Buds app. If you have further questions or concerns, please do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI opened the package and tried the Samsung earbud 2 after I received it as a birthday present. Can I exchange it to the earbud 2 pro and just pay the difference?

Asked 1 year ago by MrMusic.

• A:Answer As long as it falls under they're guidelines they should. I had no problem.

  Answered 1 year ago by Hafsa1

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan these be worn in a sauna or steam room without future complications? It states it's waterproof

Asked 2 years ago by Laptop.

• A:Answer I would not try it

  Answered 1 year ago by HaroldR

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)