Questions & Answers

1-10 of 12 Questions
  • Question
    I purchased the Galaxy J2 Prime in Central America and would like to use it here in the USA. Will this phone work in the USA? What would need to be done to make it work here? Thanks   (3 Answers)

    Answers
    • Best 
      Answer

      Yes, this can be used worldwide.

      By CommunityAnswer June 5, 2017.

    • Question
      I would like to know if I can use this phone international in haiti   (1 Answer)

      By Melly September 23, 2017.

      Answers
      • Best 
        Answer

        I used it in France with a local SIM card. It worked very well. I also loved the fact that I was able to organize my notes alphabetically and save them on the phone.

        By Chichina September 24, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can I use this Samsung galaxy in the Philippines using the local sim? I am bringing this phone to the Philippines so I have to activate it?   (0 Answers)

    • Question
      hello 1)can we use 2 micro sims in both the slots ? 2) can we send/receive text messages & calls on both the sims at the same time in parallel ?? 3) what is the return policy incase the phone does not work ?? can we return it in any best buy store ??   (1 Answer)

      Answers
      • Answer

        Yes, you can use a microSIM in both slots. Yes, you can send and receive texts from both SIMs if your carrier allows it.

        By MrSamsung January 8, 2018.

        • Samsung Representative
    • Question
      Can this phone be used on the sprint network?   (1 Answer)

      Answers
      • Answer

        Yes, this phone will work on Sprint Network.

        By CommunityAnswer December 16, 2017.

      • Question
        can this phone use in Alaska with GCI service. i need another samsung phone my samsung was stolen and i don't think i will recover it   (1 Answer)

        By kinka December 5, 2017.

        Answers
        • Answer

          This unlocked smartphone is compatible with any GSM service provider.

          By CommunityAnswer December 11, 2017.

        • Question
          thinking of purchasing unlocked Galaxy J2 phones to send over seas. Will this phone work as designed with a local sim card ?   (1 Answer)

          Answers
        • Question
          I'm currently a Net-10 customer and have been checking out your phones that can use Net-10 service, all your phones say their unlocked, what dose unlocked phone mean ?   (1 Answer)

          Answers
          • Answer

            Unlocked phones are not limited to a particular carrier.

            By CommunityAnswer November 3, 2017.

          • Question
            bought this phone - want to use it with international SIM card - when I received it, it said AMERICAN SIM CARD ONLY, with a warning that it is ONLY COMPATIBLE with a SIM issued from the USA. "To use sim cards from other regions, a cumulative call over 5   (0 Answers)

          • Question
            Is it capable of making wi-fi calls on the T-Mobile network?   (0 Answers)

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