Questions & Answers

53 Questions & 70 Answers
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  • Question
    is the gold phone new   (5 Answers)

    Answers
    • Best 
      Answer

      Yes, is New Model.

      By Taki March 1, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    I previously posted a question asking if this phone would work in Antigua. I should have specified that i wanted to buy it for a friend who lives there. If it is unlocked, does that mean it can be activated in another country outside the U.S.?   (2 Answers)

    Answers
    • Best 
      Answer

      This product is unliocked for use in other areas.

      By CommunityAnswer May 30, 2017.

    • Question
      Is this phone compatible with Verizon?   (2 Answers)

      By Brittany March 26, 2017.

      Answers
      • Best 
        Answer

        Yes, you can use this with Verizon.

        By CommunityAnswer March 26, 2017.

      • Question
        Is it required that you have 1 international number and 1 US number using this phone? Can both numbers when using both sim cards be US number as long as it is GSM compatible?   (2 Answers)

        Answers
        • Best 
          Answer

          The J7 has slots for 2 sim cards (one is for the USA and the other is for international sim card, in the event that you travel outside of the US and wish to use the phone, you simply purchase a sim card for the country in which you are traveling). We use our phone with only a USA sim card and leave the other slot 'empty'. There is no need to fill both slots with two cards. You only need the one for the USA if that is where you are using the phone. You do no need an international number if you're only using one card. Hope this helps.

          By savapet June 12, 2017.

          • Verified Purchaser
      • Question
        This J7 has 2 SIM slots....1 for personal line and 1 for business line. If I have both SIM cards inserted in the slots, how will I know if the incoming call is from a personal or business line before answering the call? What about outgoing calls?   (1 Answer)

        By dksgf6576 June 6, 2017.

        Answers
        • Best 
          Answer

          When you receive a call, the system tells you of which card comes, even puts a color that you choose for each sim, the same for outgoing calls, you choose which sim you want to call.

          By Proyeccions June 9, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        can the batteries be removed or replaced for Galaxy j7 4GLTE with 16 GB memory cell phone {unlocked}   (2 Answers)

        Answers
        • Best 
          Answer

          Yes your able to remove the back cover and remove the battery and the Memory card

          By Disqualified July 5, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        how do i transfer all my data from old cell phone o my new cell phone   (1 Answer)

        By oldtimer August 8, 2017.

        Answers
        • Best 
          Answer

          You would typically do so by creating a back-up of the old phone and syncing it to your new phone. You can learn how on Geek Squad's website, here: http://www.bestbuy.com/site/tech-tips/mobile-device-backup/pcmcat748301879915.c?id=pcmcat748301879915

          By FeyBBY August 8, 2017.

          • Top 25 Contributor
      • Question
        Does this phone have email capabilities? One of the specs list omitted any info beside email. Does this phone have capabilities to add apps for searching? Again no mention is made of use for such.   (1 Answer)

        Answers
        • Best 
          Answer

          Yes, this can access email.

          By CommunityAnswer August 8, 2017.

        • Question
          What country made this. Samsung - Galaxy J7 4G LTE with 16GB Memory Cell Phone (Unlocked) - Gold. And what year?   (1 Answer)

          Answers
        • Question
          can this phone work in the uk   (1 Answer)

          By londoner July 29, 2017.

          Answers
          • Best 
            Answer

            Yes, the phone is unlocked and will work in the UK.

            By CommunityAnswer July 29, 2017.

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