“CHARGING PROBLEM My samsung galaxy not is charging BUT hte unit stays 1%? i just bought it at BEST BUY last Jan 27,2014. where can i go fix it. It says when i bought it that there's a 1 year warranty on it. Should I go back to the Best Buy Store where I purchased it or to a samsung center. PLEASE HELP.”
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I had the same problem with a Samsung Galaxy player in the 5 inch model. What caused the problem with my battery was that I accidentally charged it with another Samsung branded phone charger (not the one it came with). Using the wrong charger did something to the battery and it would not take a charge when I tried charging it with the oem charger. When I took it back to Bestbuy it was after a year had already gone past, so my one year warranty was gone. I was told that I would have to send it to Samsung for them to fix it. I think I remember that they also told me that even if it was still under warranty I would have had to send it to Samsung myself. I did some research and found out that if you remove the battery it should reset the device so that the battery will than take a charge once reinstalled in the device. Many people said they tried this with their devices and it worked, however, my player had a non-removable battery. I even took it apart to look it over to see if there was any way to unhook the power from the battery. The power ribbon was very delicate and I was sure I would ruin it if I messed with it. So I put it back together and ran the battery down as far as it would go until it would just auto shut down and I tossed it in a drawer and figured it was a write off. I couldn't afford to have Samsung fix it for me. A few months went by and I wondered if the battery had bled off enough power to reset the device. When I plugged it in it said it was charging, but unlike before it actually started building up a charge on the battery. It has worked ever since that day, and I make sure to only charge it with the charger that came with it.
Sorry, there was a problem. Please try again later.Sorry to hear about your struggles. If you have the warranty I would definitely recommend taking it back to Best Buy and having it replaced.
Sorry, there was a problem. Please try again later.Make sure you are using the charger that came with it. Not all micro usb charges put out the same amount of power. If you're using, say, a charger for a bluetooth headset then it probably won't charge the device at all.
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