Questions & Answers

Q: QuestionWhat are the dimensions of the phone? Also will I be able to transfer what I presently have on my iPhone 6 to the new phone?

Asked 5 years ago by Gryphon777.

• A:Answer The display, dimensions are 6.7", and you will be able to get your Contacts,Calender, Photos, and Videos. Messages will not come over because apple and samsung are not compatible with each other in that sense. (Mainly because of Apple ID's and iMessage) Apps you will have to redownload and sign back into. As well as, Emails will have to be signed back in.

  Answered 5 years ago by Smoku

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Q: QuestionCan same phone number be used from older Samsung Note transferred to this phone as well as contact, photos, etc? Don't want to change phone number.

Asked 5 years ago by Nutmeg.

• A:Answer Everything should back up to your google account. When you sign into your new phone it will populate the phone numbers. If you upload photos to google photo then your photos will be in google's cloud...so you dont lose anything.

  Answered 5 years ago by clay

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Q: QuestionIs this unlocked Galaxy compatible with Cricket Wireless?

Asked 4 years ago by Nic.

This question was asked about the related product: Samsung - Galaxy Note20 5G 128GB (Unlocked) - Mystic Green

• A:Answer It should as long as Cricket has sim card. This phone is UNLOCKED so you can use most carriers(not sure about Verizon}.

  Answered 4 years ago by AjaxVerified Purchase

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Q: QuestionIs there storage within the phone for the stylus?

Asked 5 years ago by Adam.

• A:Answer Yes! There's even a setting to alert you if you leave it and walk away

  Answered 5 years ago by LadyB

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Q: Questionis the charger cable same as the one from the galaxy 9? Or is the Galaxy Note20 have there own size charger ?

Asked 4 years ago by charger.

• A:Answer That is a great question! The Galaxy Note20 5G does come with its own charger and is able to accept a USB Type-C charger like the Galaxy S9 and the Galaxy Note9. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionHi do you take trade in for even more of a discount on a phone?

Asked 4 years ago by AH.

This question was asked about the related product: Samsung - Galaxy Note20 5G 128GB (Unlocked) - Mystic Green

• A:Answer Yes, BB takes trade ins. Go to under the "Get Support" tab on the bottom of the screen for "Trade-In Program".

  Answered 4 years ago by miamijjj

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Q: QuestionIs a battery charger included in new purchase for Galaxy note 20

Asked 5 years ago by Dee.

• A:Answer yes

  Answered 5 years ago by DeevaVerified Purchase

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Q: QuestionCan u take $700?

Asked 4 years ago by Jhon.

• A:Answer They took $700 from me, but I had to throw in a goat and 2 chickens. Hope this helps.

  Answered 4 years ago by WhyseGuie

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Q: QuestionIs this phone single or dual sim?

Asked 4 years ago by K0707.

• A:Answer Best Buy doesn't sell Dual Sim Samsung devices. Dual sim devices by Samsung are international models but Best Buy does sell some devices that are dual sim but only one sim is a physical sim and the other is an esim. Google and Apple devices make up those dual sim devices.

  Answered 4 years ago by Gruuuvy

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Q: QuestionIs this phone compatible with Verizon's 5G network?

Asked 5 years ago by Anonymous.

• A:Answer if it's a mmWave phone then possibly but reach out to VZW and ask them to be sure.

  Answered 4 years ago by Gruuuvy

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Q: Questioncan we put an external memory card for samsung note 20 5G 128GB?

Asked 5 years ago by Artur.

• A:Answer Unfortunately, no. You have to use Samsung Dex to move files to your PC, as an alternative storage. That's the solution I found.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the phone come with headphones? There is no headphone jack correct?

Asked 5 years ago by Rob.

• A:Answer Yes there is no headphone jack. You have to use a wireless bluetooth headphone.

  Answered 5 years ago by MonchingVerified Purchase

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Q: QuestionCan I use a Digicel Sim Card in this phone when I am visiting Jamaica West Indies?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Note20 5G 128GB (Unlocked) - Mystic Green

• A:Answer No... it doesn't have the slot for the card.

  Answered 2 years ago by TwentyRod

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Q: QuestionAre headphones icluded with purchase

Asked 4 years ago by Chris.

• A:Answer No they did no provide headphones you have to buy the wireless earbuds because there is no port for the headphones

  Answered 3 years ago by ToriVerified Purchase

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Q: QuestionCan I use any carrier

Asked 4 years ago by Roshane.

• A:Answer If it's an unlocked phone than yes

  Answered 4 years ago by Ebray85Verified Purchase

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Q: QuestionI assume this is compatible with Verizon prepaid, Is this correct?

Asked 4 years ago by Jason.

• A:Answer Yes needs sim card that you can get at verizon

  Answered 3 years ago by Note20GalaxyVerified Purchase

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Q: QuestionWhat does global version mean

Asked 4 years ago by Bloodhound.

Q: QuestionWhat does unlocked mean

Asked 4 years ago by Duker.

• A:Answer It means it's not specifically for one carrier. Take it to any company and they can activate it

  Answered 4 years ago by Ebray85Verified Purchase

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Q: QuestionSince Tmobile and Sprint merged can you buy the phone and activate same Day under a Tmobile plan?

Asked 4 years ago by Anonymous.

• A:Answer Yes you can. I had purchased the phone and installed the sim from my old phone to this one and works fine no issues.

  Answered 4 years ago by RsslickVerified Purchase

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