Questions & Answers

Q: QuestionWhen will the at&t midnight black 512 be available. I know it just became available to carriers on the 26th but why not best buy yet?

Asked 7 years ago by Scotty707.

This question was asked about the related product: Samsung - Galaxy Note9 512GB - Midnight Black (AT&T)

Q: QuestionI have a s8+ and would like to upgrade. What would this cost . Initially and per month if I trade in

Asked 7 years ago by Sunnshine73.

This question was asked about the related product: Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

• A:Answer $30 one time upgrade fee and $20 to $30+ per month depending on your term

  Answered 6 years ago by Anonymous

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Q: QuestionWill this be compatible with at&t prepaid

Asked 7 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Note9 512GB - Midnight Black (AT&T)

• A:Answer Yes, the phone is compatible with AT&T prepaid.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionTo get the buy one get one free offer do i have to have service with direct tv?

Asked 7 years ago by Fernandez.

• A:Answer Yes

  Answered 7 years ago by ChikaVerified Purchase

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Q: QuestionIf I buy this phone now, can I trade in my s7 edge to get money off?. and how would I do that?.. Would the offer for the galaxy skin and 15000 bucks still be availible? How would I receive the free tv?

Asked 7 years ago by J.

This question was asked about the related product: Samsung - Galaxy Note9 128GB - Cloud Silver (AT&T)

• A:Answer I'm not sure about the trade in, you would have to ask in a Best Buy site. As far as the Galaxy skin and v-bucks, the v-bucks were only for preorders. You will be able to get the galaxy skin though. As far as the TV, once you order, it will be added to your order. I picked mine up when I picked up my phone.

  Answered 7 years ago by HemifenderVerified Purchase

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Q: QuestionI have been a lifetime iPhone user, and am considering making the switch to the Note 9 instead of the latest iPhone. I read on a blog that the Note 9 does have facial recognition to unlock the phone, but it isn't very reliable. Is this true?

Asked 7 years ago by lifetimeiphoneuserthinkingofswitching.

• A:Answer I have had the Note 9 since the week it was released and have not had any negative issues thus far. This phone is truly innovative and you will not regret switching.

  Answered 7 years ago by KraziekVerified Purchase

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Q: QuestionWhat is the difference between AT&T Note 9 and Tmobile Note 9.

Asked 7 years ago by 98pony.

• A:Answer EACH CELL PHONE CARRIER HAS THEIR OWN APPS THATS THE ONLY DIFFERENCE SOFTWARE PRELOADED!

  Answered 7 years ago by ANEGO26

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Q: QuestionDoes the unlocked version have band 71 (600 mHz)? Band 71 is the newest 4G LTE band for T-Mobile...

Asked 7 years ago by Mesa.

• A:Answer No, the unlocked version of the product doesn't have band 71 (600 mHz).

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes the buy one get one free deal work with cash? I want to pay in full with cash, would I have to pay for the 2nd one upfront also? Also when they issue bill credit can you call and get that credit back in a check from the provider?

Asked 7 years ago by wt1nsl3y.

• A:Answer No... you'd have to purchase them through the at&t next program (if you have at&t). You could always go back and pay it off through at&t after its billed.

  Answered 7 years ago by Quitak

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Q: QuestionAre these available for preorder and when will they be available?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Note9 512GB - Cloud Silver (AT&T)

Q: QuestionHello am asking if I can get the accessories of At&T Huawei model:U8800_51. IMEI:356568040319390 S/N:T8W7ND1181013435 Thank you.

Asked 7 years ago by Joel.

Q: QuestionSo I get two for 30$ / month

Asked 7 years ago by Anonymous.

• A:Answer If you are talking about the "buy one/get one" deals, basically yes. You will be billed for both phones, but will receive a credit for the second phone.

  Answered 6 years ago by BillVerified Purchase

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Q: QuestionIf I am unhappy with my note 9 and i choose to return within the 14 day period do I have to also return any additional free gifts?

Asked 7 years ago by Blaze.

• A:Answer Yes u would have to return ur gifts

  Answered 7 years ago by PrinceVegetaVerified Purchase

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Q: QuestionWhen will the deal end?

Asked 7 years ago by Andres.

• A:Answer I believe the deal already ended. The deal i got is buy one get one. And it ended about a week or two ago.

  Answered 7 years ago by H2OINTOLLERANT

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Q: QuestionI ordered a note 9 online and had it shipped to my house. When will I get the email for the gift card? and will the wireless charger come in the box with the phone?

Asked 7 years ago by Colby.

• A:Answer I haven’t had experience with the shipping of the note 9 however from in store experience just to pick up my order yes the wireless charger package was in the bag also! And I picked up my order at about 5pm and I received my gift card in my email this morning so took about 12 hours so I don’t see why it would be much different if you received it via shipping option! Great choice of phone by the way and that $150 gift card is absolutely amazing by Best Buy!!!

  Answered 7 years ago by PaulVerified Purchase

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Q: QuestionLast year I bought the note 8 with the bogo. I chose the 24 month plan. Now it says I can update my note 8. If I get the note 9 would my s8+ still continue to be free (that's the bogo phone I choose as the "free" one. ) thank you

Asked 7 years ago by Note9.

This question was asked about the related product: Samsung - Galaxy Note9 512GB - Ocean Blue (AT&T)

• A:Answer Yes it stays as get one until that particular phone gets traded in/upgraded or once it is technically paid off once the get one term is done

  Answered 7 years ago by HRBomberVerified Purchase

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Q: QuestionWhen does the promo for the gift card and buy 1 get one free end on the ATT Note 9

Asked 7 years ago by NSGpsyko.

• A:Answer I believe that deal already ended.

  Answered 7 years ago by H2OINTOLLERANT

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Q: QuestionWhy is Best Buy delaying our preorders of the Blue 512 gig phones? And when are you releasing?

Asked 7 years ago by PeeJay.

• A:Answer Because Best Buy will do a secret background check on you before they release the preorders to you. They will release when all checks are cleared.

  Answered 6 years ago by JTSs

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Q: QuestionI have a samsung S9+ and I want to change it for the Note 9 my carrier is AT&T.

Asked 7 years ago by Luis.

• A:Answer Right now the Note 9 is a good buy with up to $400 off. I you wait until after August 7th, then the Note 10 will be out and you can decide. Although IMHO, I don't think the differences between the two will be enough to justify the price of the Note 10.

  Answered 6 years ago by Android

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