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Questions & Answers

Your price for this item is $1,249.99
Page Showing 1-20 of 79 questions
  • QuestionDoes the note 9 come in colors other than blue?

    Asked by Curious.

    • Answer Lavender Purple is the only other option

      Answered by Gill

  • QuestionHow can you save $200....I can only see a $50 savings deal.

    Asked by Anonymous.

    • Answer It depends on your carrier and the storage option that you choose. For some carriers, the largest discount is $50.

      Answered by Jason

  • QuestionHow much money is it

    Asked by Hello.

    • Answer The phone costs $999.99 for the 128GB. When you look at an installment plan, just multiply the monthly price times the number of months, since there is no interest on the Installment plan. They knock $50 off when you use an IB, so you actually pay $949.99 over the term.

      Answered by luckydave1

  • QuestionCan I add a micro SD card for more storage?

    Asked by Me.

    • Answer Yes, up to 512 gigs I believe.

      Answered by Phil

  • QuestionHow is the buy one get one free work?

    Asked by Jun1.

    • Answer BUY 1, GET 1 NOTE9 FOR VERIZON OFFER: *Samsung Galaxy Note9 (SKU: 6285918). Installment billing plan: Verizon Device Payment. Total Sale Price $899.99. Total Price $999.99. Savings deducted off the full total price of the device and are reflected in reduced monthly payments over the life of the device. Promotion does not apply to one-time payment activation. Savings only eligible on Samsung Galaxy Note9. Buy One, Get One Eligible Devices: Samsung Galaxy Note9 on installment agreement with eligible service. Free item must be of equal or lesser value. Free item: Samsung Galaxy S9, S9 Plus or Samsung Galaxy Note9 128GB (or equal value). Samsung Galaxy Note9 value is $999.99. Products must be purchased on the same receipt to receive savings. Tax on full retail price of both due at time of purchase. Retail price is divided into monthly installments. Service Plan: requires eligible postpaid wireless voice and data service on both devices; and offer requires activation of one new line. Both wireless lines must be on the same account. If you cancel wireless service on one device, you will owe that device balance. Activation Fee: up to $30/each. Returns: restocking fee of $35/each may apply. Bill Credits: Applied in equal amounts to device over entire agreement term. These savings are applied directly to the customer's Verizon account and will not occur at Best Buy Point of Sale. Verizon Bill credit will be applied within 1–3 billing cycles. May not be combinable with other offers, discounts or credits. Purchase, financing and other limits and restrictions apply. Carriers, coverage and products may vary by store. Requires credit approval, wireless service plan, qualifying device, and an installment billing agreement for the carriers required term. $0 down for well-qualified customers. For all others, down payment and other restrictions may apply. Monthly device payments for term (18–30 months subject to carrier) at retail price. 0% APR. Sales tax (on total price) may be due at purchase. If you cancel wireless service, remaining balance on device becomes due. Restocking fee & other charges may apply. Number of financed devices per account limitations may apply. Subject to carrier terms and conditions. Terms subject to change. Excludes Prepaid and unlocked phones. Limited quantities. BUY 1, GET 1 NOTE9 FOR AT&T OFFER: *In store only. Eligible devices: Samsung Galaxy Note9, Galaxy S9, or Galaxy S9+ with installment agreement and eligible service. Free item: Samsung Galaxy Note9, S9, S9+ or equal value. Maximum savings $999.99. Minimum savings $789.99. Free item must be of equal or lesser value. Products must be purchased on the same receipt to receive savings. Tax on full retail price of both due at time of purchase. Retail price is divided into monthly installments. Service Plan: Requires eligible postpaid wireless voice and data service on both devices; offer requires activation of one new line. Both wireless lines must be on the same account. If you cancel wireless service on one device, you will owe that device balance. Activation Fee: Up to $30 each. Returns: Restocking fee of $35 each may apply. Bill Credits: Applied in equal amounts to device over entire agreement term. These savings are applied directly to the customer's AT&T account and will not occur at Best Buy Point of Sale. AT&T bill credit will be applied within 1–3 billing cycles. May not be combinable with other offers, discounts or credits. Purchase, financing and other limits and restrictions apply. Offer does not apply to one-time pay. Carriers, coverage and products may vary by store. Requires credit approval, wireless service plan, qualifying device, and an installment billing agreement for the carrier's required term. $0 down for well-qualified customers. For all others, down payment and other restrictions may apply. Monthly device payments for term (18–30 months subject to carrier) at retail price. 0% APR. Sales tax (on total price) may be due at purchase. If you cancel wireless service, remaining balance on device becomes due. Restocking fee and other charges may apply. Number of financed devices per account limitations may apply. Subject to carrier terms and conditions. Terms subject to change. Excludes prepaid and unlocked phones. See a Blue Shirt for details.

      Answered by Gill

  • QuestionWill the AT&T version of this phone go on sale for $300.00 off like the Sprint and Verizon models? I’m looking for a deal.

    Asked by dda7742.

    • Answer If you select the Silver Note 9 from Bestbuy there is a $300 discount with AT&T.

      Answered by Mike

  • QuestionIs the buy one get one free eligible when upgrading?

    Asked by Galaxy.

    • Answer No, we didn't even get the 2nd one free we still have to pay about $300 for the 2nd one. We were told the free one only consist of the Galaxy s9 not the note and that's what we wanted.. Plus the microphone already went out in my phone on the 15th day and Best Buy refused to help me at all they said I was out of luck. Also the speakers are starting to go out in the 2nd one also. NOT HAPPY

      Answered by Maegan

  • QuestionWill the 512GB version be in stock aug 24 in wheaton md? If not when?

    Asked by view3dtv.

    • Answer I pre ordered mine... still not in the stores.. according to their website not one avail in 250 miles. Also rumored wont ship till Sept 9th

      Answered by Nate

  • QuestionI just want to make sure as advertised this is a buy one get one free deal !!

    Asked by Britboy.

    • Answer Yeah, but you have to add another phone line to get the deal.

      Answered by Mark

  • QuestionCan you get more than 128GB I need 256GB?

    Asked by Lana.

    • Answer In addition to the option of buying the 512GB version of the Note 9, you could opt for the 128GB version of the phone and add a microUSB card, which are readily available up to 256GB, and are beginning to be available in the 512GB size.

      Answered by KevinT

  • QuestionIf I have building credit. What would be the down payment or deposit for the note 9 for at&t?

    Asked by Gary.

    • Answer Depends on your score..most cell company want 600 plus credit scores otherwise you got to pay for the phone

      Answered by 1234

  • QuestionCan you upgrade the 128gb to 256 gb with a memory card?

    Asked by jim.

    • Answer Yes. I think up to a terabyte

      Answered by Kavjr67

  • QuestionDoes it come with pen?

    Asked by Dinah.

    • Answer Yes, it does come with pen. The pen fits inside phone.

      Answered by Teambo

  • QuestionHow is the camera with low light? The note 8, doesn't do well with low light.

    Asked by CameraChic.

    • Answer The camera is amazing. I have not found one issue with it

      Answered by Jenny

  • QuestionDoes siri or something comparable come included

    Asked by Veda.

    • Answer Google Assistant

      Answered by hahanson

  • QuestionFor the buy one give one free, do you need to have direct TV service to get the promotion?

    Asked by Lunatikz.

    • Answer No, you do not need direct TV

      Answered by Chuck

  • QuestionCan I keep my phone numbers

    Asked by Kev.

    • Answer Yes you can keep the same number

      Answered by Fredy

  • Questionwill the glass be curved on the sides like the galaxy 9

    Asked by daisey.

    • Answer Yes

      Answered by Gill

  • QuestionHow much does at&t charge to add a line

    Asked by Anonymous.

    • Answer They charge a $30 upgrade fee.

      Answered by Amber