Questions & Answers

Q: QuestionI pre ordered 1 Blue 512gb and 1 Purple 512gb on 08/23/2018 and have heard nothing yet ! Any idea when they may arrive ??

Asked 7 years ago by Wookie.

• A:Answer I would go to your local best buy and ask the mobile department. I preordered mine the day after it was announced. (Luckily received mine 08/31) Now I did check with Verizon and they had mentioned it would not be available until October. (512gb Note 9) I'm one of the lucky ones.

  Answered 7 years ago by Barnebii

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I order the blue Verizon 512gb Note 9 at Best Buy in Salem NH how long is the wait? It would be for an existing VZW line so do I get any promotion?

Asked 7 years ago by recDNA.

• A:Answer I Ordered mine when they first came out and waited a month and a half. They didn't give me the promotion that was available when I ordered, but one was available when I picked the phone up. It all depends on which promotion is available when the phone arrives.

  Answered 7 years ago by StevenVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow can i avail the BOGO samsung note 9 what are the requirement?

Asked 7 years ago by Medeviance.

• A:Answer Basically you have to add a new line of service with a 2-Year contract to your Verizon account

  Answered 7 years ago by snowbill27

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will I be able to physically get the phone if I preorder? Are you shipping them out and if so when?

Asked 7 years ago by ametzger363.

• A:Answer I pre-ordered my Galaxy Note 9 3 days before they were to be available on August 24th. I received an email from Best Buy saying my phone would be available to pick up on Aug. 24th, I called and made an appointment then went in and picked it up. The Best Buy service techs did an excellent job and I am enjoying my new phone.

  Answered 7 years ago by BusyGuyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf you buy this phone does it come with the fortnite deal if 1500 vbuck

Asked 7 years ago by Frank.

• A:Answer That was apart of the preorder but now it’s different but you can still get the galaxy skin

  Answered 7 years ago by CharlesVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI really want this BOGO offer for me and my sister. We are both on the same plan. I read in another answer that someone said you could swap the sim cards. But do I have to pay for the third line? If someone could explain this a little better, thank you!

Asked 7 years ago by Kong.

• A:Answer the Verizon BOGO offer has its sneaky ways... you purchase one phone for the 999.99, and the free one is "Free" because you aren't paying another grand, but you can only take advantage of this deal if you open a new line, meaning you upgrade, but the free phone has to have a new number. what you CAN do, is add the new line, and kill your sisters or your existing line and one of you gets the new number. you cant kill the new line and swap sim cards, the free phones number has to stay on for the 24 month period or Verizon will charge you the 999.99 for the second phone... hope this helps :) I had the same thought, but I called Verizon and got the whole thing down.

  I would recommend:

  • 

    Samsung - Galaxy Note9 128GB - Ocean Blue (Verizon)

    User rating, 4.86 out of 5 stars with 2930 reviews.

    (2,930)
  • 

    Samsung - Galaxy Note9 512GB (Unlocked)

    User rating, 4.78 out of 5 stars with 312 reviews.

    (312)
  • 

    Samsung - Galaxy Note9 128GB - Lavender Purple (Verizon)

    User rating, 4.86 out of 5 stars with 2930 reviews.

    (2,930)

  Answered 7 years ago by jd4100

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen is the bogo deal done?

Asked 7 years ago by Lgreen1874.

• A:Answer Bogo is gone but best buy offers 300.00 off alot of times and then take your phone to dealer to get more money.

  Answered 7 years ago by RobertVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have 2 lines that are elegible for upgrades and I am canceling one and thinking about getting the bogo offer. One as an upgrade and the other as a new line activation. Will the fact that I will canceling a line disqualify me from getting this offer?

Asked 7 years ago by Fyz711.

• A:Answer They could start your contract over again or keep your existing one and you would be able to get the deal for both phones at buy one get one free.Check with your provider.They would be happy to help you get the best deal

  Answered 7 years ago by Sheshe24Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan i transfer the Fortnite credits to my PC or are they for mobile play only?

Asked 7 years ago by Lunar.

• A:Answer Fortnite is crossplay, meaning same account across all devices. so your mobile account would be the same as your pc or ps4 or xbox or whatever else you can play fortnite on.

  Answered 7 years ago by Zach

  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionThanks. A good one

Asked 7 years ago by Young.

This question was asked about the related product: Samsung - Galaxy Note9 128GB - Lavender Purple (Verizon)

Q: QuestionYour ad suggest that we can get a BOGO deal from Verizon, or get a credit for the price of the phone we buy? I believe the credit comes as monthly installments for 24 months, basically paying off the one phone. Correct?

Asked 7 years ago by rtodd.

• A:Answer Yes the credit will come in the form of monthly device payment credits. Please also know that the BOGO offer requires at least one new line of service (activation). Two standard upgrades will not qualify for the BOGO promotion

  Answered 7 years ago by Chris

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI would like complete coverage for if the phone gets broken, lost, stolen or dropped in water. I can't find it online

Asked 7 years ago by hates2wait.

This question was asked about the related product: Samsung - Galaxy Note9 512GB - Cloud Silver (Verizon)

• A:Answer Bestbuy offers this coverage. Call the Geeks dept.

  Answered 6 years ago by Marvin

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionI previously selected to keep my phone how do I change to trade phone

Asked 7 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Note9 512GB - Lavender Purple (Verizon)

• A:Answer Plug it in using the supplied USB-C cable

  Answered 6 years ago by Johnh2005

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionIs this for new customers only? I have 2 phones already. 2 existing phone lines with verizon. We want new phones. I would need to payoff my current phones which I understand. Then can I get the bogo Note9 with my same numbers?

Asked 7 years ago by Robo820.

This question was asked about the related product: Samsung - Galaxy Note9 128GB - Lavender Purple (Verizon)

• A:Answer It is for all customers. But you do have to add 1 new line to get the bogo and then you can use the free one on one of you existing lines. And if you dont need the extra line then cancel one of your old lines of service. That is what me and my wife did.

  Answered 7 years ago by PoliticalOperativeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIf you do the BOGO from Verizon, do get to choose 2 of either the headsets or Fortnite promos or just one?

Asked 7 years ago by BMWM5.

• A:Answer Yes, you get to pick one promotional item per phone, even the free one.

  Answered 7 years ago by Stacey

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you have an SD card for additional storage?

Asked 7 years ago by Rcmjvrod.

• A:Answer Yes

  Answered 7 years ago by JeffVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the headphone/Fortnite offer only apply to the 128GB, or does it also apply to the 512GB as well?

Asked 7 years ago by Tap.

• A:Answer Since it's a Note 9 I believe it doesn't matter which version you get. As long as it is the note 9.

  Answered 7 years ago by Peter

  Helpful (0)Unhelpful (2)ReportAnswer this question

Q: Questionis the note 9 5G compatible

Asked 7 years ago by Terryln.

This question was asked about the related product: Samsung - Galaxy Note9 128GB - Cloud Silver (Verizon)

• A:Answer I believe the Samsung Note 9 will work on a 5G network. Thus, it is compatible to be used on a 5G network, but I do not believe it is 5G capable. Thus, you will not get better than 4G service with the Note 9.

  Answered 7 years ago by JackBVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs there an estimated shipping date for the preordered 512GB In blue?

Asked 7 years ago by Basile.

• A:Answer Preordered mine through a store, still no phone as of 9/4. A close by store(about an hour away) has filled all of theirs and gotten in extras that they've sold last week, still nothing at my store. Come to find out I'm the only person who pre ordered the 512gb at my store. Amazon has unlocked 512gb in stock with 2 day shipping. Thinking about getting it, but it will forfeit the pre order gift.

  Answered 7 years ago by Spiz

  Helpful (1)Unhelpful (2)ReportAnswer this questionShow more answers (2)