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There's a trade in program, I just did this and have done it before. I always get my phones through best buy now instead of the phone company as best buy is cheaper and they have a higher trade in value. If you do it online when you chose the phone you want it should give you a option to do a trade in and when you receive your phone you send it back to them or you can go to an actual store and they will do the trade in for you.
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