Questions & Answers

Q: QuestionStupid question - does Best Buy sell both the 256GB and 512GB model or do they only sell one of them?

Asked 2 years ago by Stevie.

• A:Answer I believe they have both check on their website.

  Answered 1 year ago by MarySVerified Purchase

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Q: QuestionGood afternoon. I'm from Argentina and I was wanting to buy an unlocked S24 Plus on my trip to New York on March 29th. Will it work for my Argentine line? Can I make the purchase online and pick it up at the chosen branch? Thank you.

Asked 2 years ago by Samsungcomprador.

This question was asked about the related product: Samsung - Galaxy S24+ 512GB (Unlocked) - Amber Yellow

• A:Answer Since it's unlocked it should work anywhere!! I just came back from Greece and it worked fine with a esim card from there and was able to use and switch between the two different lines with a touch of a button!! So i don't think you'll have a problem using it in your country!!

  Answered 2 years ago by Galaxys24plus

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Q: QuestionCan I use a sim card from another country, or it's restricted to the ones in US? I'm from Brazil and I'm concerned that when I return home I won't be able to use the phone with a sim card from there.

Asked 2 years ago by Arthur.

• A:Answer Yes you can ! I use mine in Mexico with no Problem.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes it support dual sim And dual standby mode

Asked 2 years ago by SR.

This question was asked about the related product: Samsung - Galaxy S24+ 512GB (Unlocked) - Cobalt Violet

• A:Answer Yes

  Answered 2 years ago by KumaraswamyP

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Q: QuestionIs a Galaxy A13 phone acceptable for trade in of an A24?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24+ 512GB (Unlocked) - Cobalt Violet

• A:Answer Je ne sais pas .je n'ai jamais utilisé les samsung A donc impossible pour moi de vous répondre

  Answered 1 year ago by DjivedeC

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Q: QuestionCan the unlocked version of this phone be activated on or using T-Mobile, which is no longer associated with Best Buy?

Asked 2 years ago by Darby.

• A:Answer Good day Darby, thank you for finding the time out of your busy day to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ works on the 5G wireless network and is compatible with T-Mobile, AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, Ultra Mobile, US Cellular, and Verizon. If you think of any other questions for us, feel free to contact Samsung Support t your earliest convenience. Thank you for being an unwavering Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionHow much ram does it have ?

Asked 2 years ago by Clark.

• A:Answer Greetings Clark, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24+. The advertised Galaxy S24+ has 512GB of internal memory with 12GB RAM. Feel free to reach out to Samsung Support if you think of any additional questions that you have for us. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionI have a galaxy 5 flip phone, purchased at spectrum August 29. I'm having trouble. Is it comparable for trade?

Asked 2 years ago by Thomas.

This question was asked about the related product: Samsung - Galaxy S24+ 512GB (Unlocked) - Cobalt Violet

Q: QuestionWill this unlocked phone work with Comcast?

Asked 2 years ago by Karen.

This question was asked about the related product: Samsung - Galaxy S24+ 512GB (Unlocked) - Cobalt Violet

• A:Answer Hey Karen, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy S24+. That's a great question. The advertised unlocked Galaxy S24+ is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. This device works on the 5G wireless network. With this being an unlocked device, we recommend reaching out to Comcast to inquire if this device would be compatible on their network with the information that has been shared above. Feel free to contact Samsung Support if you think of any other questions that you may have for us. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionHi! Will this phone work on straight talk?

Asked 2 years ago by Mmmmm.

This question was asked about the related product: Samsung - Galaxy S24+ 512GB (Unlocked) - Cobalt Violet

• A:Answer Salutations Mmmmm, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ works on the 5G wireless network and is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Being that this is an unlocked device, we recommend reaching out to Straight Talk to inquire if this device would be also compatible on their network with the information that has been shared above. Feel free to contact Samsung Support if you have any other questions for us. We're always more than happy to help! Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionI got my preordered S24+ today...Why the screen of S24 plus is looking washed out, i found out many users reported this..? will it get fixed soon by samsung ?

Asked 2 years ago by SATT.

This question was asked about the related product: Samsung - Galaxy S24+ 512GB (Unlocked) - Cobalt Violet

• A:Answer Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.

  Answered 2 years ago by Samsung

  
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Q: QuestionIs the Samsung Galaxy S24+ compatible with Straight Talk?

Asked 2 years ago by Lana.

This question was asked about the related product: Samsung - Galaxy S24+ 512GB (Unlocked) - Cobalt Violet

• A:Answer Greetings Lana, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ works on the 5G wireless network and is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Being that this is an unlocked device, we recommend reaching out to Straight Talk to inquire if this device would be also compatible on their network with the information that has been shared above. Please do not hesitate to reach out to Samsung Support if you think of any additional questions for us. Thanks for being a faithful Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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