Questions & Answers

1-10 of 155 Questions
  • Question
    Is this phone capable of obtaining 4G LTE on AT&T?   (10 Answers)

    By guest July 5, 2016.

    Answers
    • Best 
      Answer

      I went through a nightmare trying to get the data on this brand new unlocked phone to work on ATT. Called Att, went into the store, spent hours with Best Buy techs. Tried different phones, different sims, nothing worked. Found this video https://www.youtube.com/watch?v=tmwx53aQZbs&feature=em-share_video_user Entered new APN exactly as this video suggests and data works for the first time! The recommended APN for ATT that everyone else was using was wrong. Hope this helps. :)

      By MichelleA July 17, 2016.

    • Question
      Is this the global version ? If not what is the model number of the global version?   (4 Answers)

      By Billy July 1, 2016.

      Answers
      • Best 
        Answer

        The model number of this phone is actually SM-G930U It is a new unlocked version of the device, that is similar to the international 930F and 930FD, but contains a couple of extra LTE bands that the international version didn't have.. this phone was built to allow USA users to utilize all of the LTE bands of networks like T-Mobile and ATT, without buying it through the carries, so this phone does not contain any network bloatware.

        By Beefalo July 3, 2016.

      • Question
        how can I unlock my Samsung Galaxy   (5 Answers)

        By Mark July 6, 2016.

        Answers
        • Best 
          Answer

          This particular version is already unlocked. It is not locked with any carrier.

          By srk54727 August 5, 2016.

        • Question
          I am trying to find out if this phone would work with Cricket Wireless which is on the AT&T network?   (2 Answers)

          By mikey56 July 6, 2016.

          Answers
          • Best 
            Answer

            It works on Cricket. It's identical to the AT&T version, except no branding or bloat ware. I'm using it right now.

            By Steve July 7, 2016.

          • Question
            Does it mean you can't open back cover on Galaxy s7? It has slot for SIM-cards... What's about if to replace battery? To put in memory card?   (5 Answers)

            By Alex January 3, 2017.

            Answers
            • Best 
              Answer

              The battery cover cannot be opened. The slot for the SIM card also has a slot for the micro SD card.

              By rb4545 January 18, 2017.

            • Question
              Will this phone work with Verizon wireless?   (4 Answers)

              By Rsb July 7, 2016.

              Answers
              • Best 
                Answer

                Yes, it works on all four U.S. carriers, but for reasons unkown Best Buy is advertising this as GSM only (AT&T/T-Mobile). This will work on Verizon also. It will also work with any U.S. prepaid phone company.

                By EyeAmNoLongerInfected July 10, 2016.

              • Question
                Does the phone have any type of bloatware   (3 Answers)

                By Lance July 13, 2016.

                Answers
                • Best 
                  Answer

                  It has Samsung bloatware, but not carrier bloatware. So, it's only half bloated.

                  By Terry August 4, 2016.

                • Question
                  Will this phone work on Sprint?   (2 Answers)

                  By Anonymous July 12, 2016.

                  Answers
                  • Best 
                    Answer

                    Technically, yes. Though you may experience the Hands-Free Activation loop where the phone appears to activate, reboots, but after the reboot Hands-Free Activation starts all over again. You can kill the Sprint OADM application(s), to stop the loop (you can also get an app from the Play Store to permanently remove these setup apps). Interestingly, LTE will work at this point, but "Samsung" will show up as your carrier. I and others have experienced this issue. In my case, this was using the older Sprint SIM part number: SIMOLW416C that I received from Ting. I will go to the Sprint store soon to see if they have a fix for this. I know Sprint now has a new 3-in-1 SIM card that I want to try out: SIMOLW506C

                    By SpinUp August 13, 2016.

                  • Question
                    Is this factory unlocked?   (5 Answers)

                    By Henery November 24, 2016.

                    Answers
                    • Best 
                      Answer

                      Yes Carrier un-Branded Updated directly by Samsung regardless of the choice of carrier Support for GSM and CDMA

                      By Enver February 18, 2017.

                      • Verified Purchaser
                      • My Best Buy® Member
                  • Question
                    Will samsung pay work with this phone?   (5 Answers)

                    By Chris July 3, 2016.

                    Answers
                    • Best 
                      Answer

                      Yes I bought the phone and have used samsung pay with it

                      By Neighborette2 July 4, 2016.

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