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84 Questions & 205 Answers
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  • Question
    How much internal memory is taken up by preloaded apps?   (5 Answers)

    By Bismiss April 15, 2017.

    Answers
    • Best 
      Answer

      Only 10.7 GB. I have over 100 apps cause I use any app available with tons of photos and videos all saved to phone not a memory card and still have 27 GB unused.

      By Crouton May 19, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    I have a Samsung Galaxy 7 Edge - I had to buy the Otter Box cover, only cover that fit, when I text, its a struggle to get the letters near the edge sometimes. Does anyone have this issue on the Samsung 8 or 8+? Drives me nuts on current 7 Edge!   (5 Answers)

    By BethJ June 23, 2017.

    Answers
    • Best 
      Answer

      I have one with an otterbox defender and haven’t had that issue. My son has one with an otterbox commuter and a mophie case and hasn’t had that issue either. (We have the 8+)

      By Jamesdw July 1, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    On samsung you can finance and make payments on the phone but best buy website requires you to activate the line. Can i purchese just the phone on financing in store?   (5 Answers)

    By angel April 26, 2017.

    Answers
    • Best 
      Answer

      NO YOU HAVE TO ACTIVATE THE LINE TO QUALIFY FOR FINANCING.

      By GTEXAN May 29, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    How durable is the glass in the Samsung S8 phones? Is a screen protector necessary or are people just accustomed to adding them on the purchase.   (2 Answers)

    By ScoobySnacks July 22, 2017.

    Answers
    • Best 
      Answer

      The glass is fragile. The entire device is made of glass. It is highly recommended to get both a case and screen protector.

      By smh6986 July 26, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    There is someone give cheaper price fr iphone7 plus 128 180 BHD bahrani and you give expensive what is the different?can you give me helpfull answer?he said im from bestbuy and you here selling same phone expensive why different?   (1 Answer)

    By Ahmed April 24, 2017.

    Answers
    • Best 
      Answer

      If this is someone trying to sell a phone to you outside of an actual store, I would be cautious, it sounds like it could be a scam of some sort. More than likely the phone they are trying to sell you is either a stolen device, or is a used/refurbished device. No Best Buy associate is authorized to sell product on their own outside of a Best Buy store, so either they are not an associate, or they are stealing from their workplace, either of which leads to a situation I would recommend you staying away from.

      By Anonymous April 26, 2017.

    • Question
      Hello dear manager can you tell me there is one person selling on Facebook iPhone 7plus128 180BD bahraini.he is tru?he said I'm working in bestbuy he said you can order me here I'll deliver you in 2.so can i buy from him?   (2 Answers)

      By Ahmed April 24, 2017.

      Answers
      • Best 
        Answer

        Definitely , It is a scam!!, No reason for Bestbuy manager to sell stuff in 'facebook'

        By Vtec17 April 24, 2017.

      • Question
        Can I order the promotional discounted VR bundle for the S8+ that Samsung is offering on their website, thru Best Buy?   (5 Answers)

        By MR April 5, 2017.

        Answers
        • Best 
          Answer

          No matter where you buy the phone from, you will be directed to samsung.com/promotions to register for the free bundle.

          By Anonymous April 6, 2017.

        • Question
          What if you are already a Verizon customer? Can you still get this deal? It's about $10 cheaper per month than on the Verizon website.   (2 Answers)

          By Jen August 3, 2017.

          Answers
          • Best 
            Answer

            Yes, I was already a Verizon customer. But my phone was due for an upgrade.

            By GGDonzi August 4, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Can I do the financing then pay it off right away? Would it be 516 or 816? I want to use it with total wireless (it is compatible ) but I don't want to pay full price.   (1 Answer)

          By Anonymous July 29, 2017.

          Answers
          • Best 
            Answer

            Best Buy is taking $300 off the top. You can put $0 down or put something down, but the rep said I have to finance something, even as low as $20. I got the S8, put $400 and financed $20. I will pay off in my next bill. There's isn't a penalty to pay off early, but the rep advised to wait at least until the 14 day return period in case you want to return. This is better than a carrier direct deal, where they charge you full price on the payment plan and give you a bill credit. For those deal, when you pay off early, you lose the remaining monthly credits.

            By savvyshopper111 August 4, 2017.

          • Question
            My GS7edge has locked me out. If I buy a new S8+ could you still transfer all my data to new phone? I only have 4 more attempts before it will do an automatic factory reset. My life is on that phone, please help with solutions.   (1 Answer)

            By Lockedout July 29, 2017.

            Answers
            • Best 
              Answer

              YES, if you have it setup to automatically backup to your cloud or Google drive or whatever backup system you have. There's many ways to get to the seven you should not be locked out and get in through email you can get in through back up passwords fingerprint scanners I think retina scannersI

              By RDB1981rdb August 2, 2017.

              • Verified Purchaser
              • My Best Buy® Member

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