A:AnswerGood day, thank you for asking us your question about the Samsung Galaxy Tab A9+. No, the advertised Galaxy Tab A9+ is the Wi-Fi/Bluetooth version of this device so it does not support SIM cards. Feel free to check out, "Make calls and send messages from your Galaxy tablet" to learn more about utilizing this feature, if applicable. Do not hesitate to contact Support afterward if you would like any further assistance. Thanks for being a valued Samsung customer. - Debra
A:AnswerSalutations Niko, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy Tab A9+. The advertised Galaxy Tab A9+ is expected to receive three major Android OS updates (upgrading from Android 13 to Android 16) and 4 years of security updates. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
A:AnswerGreetings Parentalcontrols, thank you for finding the unobstructed time to ask us your question about the Samsung Galaxy Tab A9+. Yes, the advertised Galaxy Tab A9+ allows you to set automatic sleep times (15 seconds to 30 minutes) under Settings > Display > Screen timeout. You can also prevent unauthorized purchases by requiring authentication (password/PIN) in the Google Play Store settings. Go to Settings > Modes and Routines > Sleep to set a specific daily schedule for the tablet to enter power-saving sleep mode. If you have any other questions for us, please feel free to contact Support. Thanks for choosing Samsung! - Debra
A:AnswerHi there MikebMN, thanks for taking the time to ask us your question about the Samsung Galaxy Tab A9+. Yes, the advertised Wi-Fi/Bluetooth version of the Samsung Galaxy Tab A9+ will be able to use Google Maps in Ireland. It is fully capable of navigation as it has a built-in GPS chip that does not require cellular data to determine your location. We recommend, before leaving for Ireland or while on reliable Wi-Fi, download offline maps of the areas you plan to visit in the Google Maps app. This allows for full navigation, search, and map viewing without needing a continuous internet connection. If you have any other questions, please let us know by contacting Support. Thank you for being a loyal Samsung customer. - Debra
A:AnswerSalutations, thank you for asking us your question about the Samsung Galaxy Tab A9+. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, check out "Samsung phone or tablet will not power on or off" to help resolve what you have described to be experiencing with your tablet. If you have any questions for us afterward or if you would like further assistance, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
A:AnswerHello BetterChoice, thank you for asking us your question about the Samsung Galaxy Tab A9+. No, the advertised Galaxy Tab A9+ does not come with built-in AI features, however, the full Galaxy AI suite found on Galaxy flagship S-series tablets. If you would like further assistance, please let us know by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra
A:AnswerAloha JimT, thank you for asking us your question about the Samsung Galaxy Tab A9+. Yes, you can use the advertised Wi-Fi/Bluetooth only version of the advertised Galaxy Tab A9+ for GPS navigation without an internet connection by linking it to your smartphone. The tablet has a built-in GPS chip that works independently of cellular data. To ensure it works in remote areas, you must download offline maps in advance via Google Maps. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
A:AnswerGood day Marie, thanks for taking the opportunity to ask us your questions about the Samsung Galaxy Tab A9+. The advertised Galaxy Tab A9+ is the Wi-Fi/Bluetooth Only version of this tablet. It does not offer SIM card compatibility so it cannot be added to a wireless carrier's network. Please do not hesitate to contact Support if you have any other questions for us. Thank you for being a loyal Samsung customer. - Debra
A:AnswerHello Carmen. thank you for asking us your question about the Samsung Galaxy Tab A9+. Yes, you can upload, view, and edit Microsoft Office 365 documents on the Samsung Galaxy Tab A9+. It supports the official Microsoft Office/365 apps from the Google Play Store, allowing you to sign in with your account to access, sync, and edit files directly on the device. If you have any other questions, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
A:AnswerI use an iphone, so i don’t know that i can answer this for you. It does connect to my mobile hotspot, but many android apps are different than apple. I have not had any issues with what i have done- spreadsheets and wordprocessing. I did have to download google sheets for my spreadsheet.
