Questions & Answers

Q: QuestionWhat wifi standard is the Tab A9+ compatible with? Mostly curious if wifi 5 or wifi 6.

Asked 2 years ago by ryjale.

• A:Answer Wifi 5

  Answered 1 year ago by bjlfVerified Purchase

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Q: QuestionHello there! Does this device have a FAT32 file system for external (Micro SD) card storage or is it exFAT!? Thank you, JC

Asked 2 years ago by WANNAKNOW.

• A:Answer YES

  Answered 2 years ago by AlbertoCVerified Purchase

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Q: Questionis it comes with a pin?

Asked 2 years ago by Anonymous.

• A:Answer When setting up this tablet you have the option to create a pass pin. Or if you are asking if it comes with a physical pin then yes it does for opening the microSD tray.

  Answered 2 years ago by CoraFVerified Purchase

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Q: QuestionCan I run MS Word and or MS Office on this tablet? Is adding a USB or bluetooth connected keyboard an option?

Asked 2 years ago by CRE.

• A:Answer Hi there Cre, thank you for your question about the Samsung Galaxy Tab A9+. You can absolutely download any apps you want to use from the Google Play Store and use the Microsoft apps with your device. This device is Bluetooth enabled and you can connect any accessory that is Bluetooth enabled to this device, but it does not have a USB-A port to plug in a keyboard or mouse. Thank you for being a Samsung customer. -Elizabeth

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this have a fingerprint sensor?

Asked 2 years ago by Bee.

• A:Answer Hi there Bee, we appreciate you reaching out to us with your question about the Samsung Galaxy Tab A9+. This device does not have a fingerprint sensor, but you can lock and unlock your device with either pattern, PIN, or password options. Thank you for being a Samsung customer. -Elizabeth

  Answered 2 years ago by Samsung

  
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Q: Questioncan I download all my kindle apps and books to the Samsung A9 11

Asked 2 years ago by dutch43.

• A:Answer Yes, you can download and use the Kindle app on the Samsung Galaxy Tab A9+ 11" to access all your Kindle books and content. Here's how you can do it: Open the Google Play Store on your Samsung Galaxy Tab A9+ 11". In the search bar, type "Kindle" and press Enter. Locate the official "Kindle" app developed by Amazon Mobile LLC and tap on it. Tap the "Install" button to download and install the Kindle app onto your tablet. Once the installation is complete, open the Kindle app. Sign in to your Amazon account using your credentials. After signing in, you will have access to all your purchased Kindle books and content. You can browse, download, and read your Kindle books directly within the Kindle app on your Samsung tablet.

  Answered 2 years ago by FUGATIVerified Purchase

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Q: QuestionCan all my current GalaxyTab S2 Nook transfer to this tablet?

Asked 2 years ago by NOOKUSER.

• A:Answer Hi there Nookuser, thank you for your question about the Samsung Galaxy Tab A9+. When setting up your new device the apps and data should transfer once you have logged in to your Samsung account. However, if this does not occur, you can go in to the Google Play Store and download the Nook App and log in to see all of your purchases. Thank you for being a Samsung customer. -Elizabeth

  Answered 2 years ago by Samsung

  
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Q: QuestionIs this a touchscreen device?

Asked 2 years ago by Bonehead.

• A:Answer Yes

  Answered 2 years ago by MohamedAlmuzainiVerified Purchase

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Q: QuestionHow long will this tablet get security updates?

Asked 6 months ago by Auroran.

• A:Answer Good day Auroran, thank you for asking us your question about the Samsung Galaxy Tab A9+. As of January 2024, we are extending our security update support for Samsung Galaxy devices by up to 7 years, to help our users enjoy the latest Galaxy experiences longer and securely. If you have additional questions for us, please do not hesitate to reach out to Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: Questiondoes this tablet have a IMEI number

Asked 10 months ago by Anonymous.

• A:Answer Yes it does.

  Answered 10 months ago by JudesVerified Purchase

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Q: QuestionBought my tablet in February, now it’s locked up, PIN doesn’t work, I’ve tried factory reset, safe mode, powering off, restarting. Everything, nothing works, very frustrating! What can I do?

Asked 11 months ago by LAR.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 64GB - Wi-Fi - Silver

• A:Answer Hi LAR, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Tab A9+. If your phone or tablet is not recognizing your PIN, pattern, password, fingerprint, or face unlock, rebooting the device or entering Safe Mode can help solve the problem. Sometimes you may be prompted to try an alternate method, like your password. Check out, "Unable to unlock Galaxy phone or tablet's screen" to help resolve what you've described to be experiencing with your tablet. Feel free to reach out to Support afterward if you would like any further assistance. Thanks for being a faithful Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionWhere is the location of the charging port?

Asked 1 year ago by Rockman.

• A:Answer Wall outlet.

  Answered 1 year ago by SuzyVerified Purchase

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Q: QuestionDoes the Galaxy 9 have a headphone port?

Asked 1 year ago by GrayBeard.

• A:Answer No

  Answered 1 year ago by YankeeRon

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Q: QuestionCan I use a Samsung s pen with this tablet?

Asked 1 year ago by StephanieB.

• A:Answer You don't need a s pen you can draw and write directly on the screen

  Answered 10 months ago by JudesVerified Purchase

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Q: QuestionWhat warranty comes with this tablet?

Asked 1 year ago by Dale.

• A:Answer They offer a warranty

  Answered 1 year ago by VincentCVerified Purchase

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Q: QuestionDoes this support cricuit crafting software app?

Asked 1 year ago by Embryo.

• A:Answer No

  Answered 1 year ago by DeborahOVerified Purchase

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Q: QuestionCan I use a S pen with this device?

Asked 1 year ago by Baptista.

• A:Answer Yes. You have to buy it's separate though. There are cheaper 3rd party pens also available at best buy.

  Answered 1 year ago by IsaacDVerified Purchase

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Q: QuestionWhat is the maximum gigabyte capacity for the expansion slot?

Asked 1 year ago by SDSlot.

• A:Answer The SD card slot accepts a 1TB card

  Answered 1 year ago by Anonymous

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Q: QuestionCan the display be turned to portrait orientation? None of the pictures show this, which is how I normally use my tablet.

Asked 1 year ago by Frank.

• A:Answer Yes

  Answered 1 year ago by user880870

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