Questions & Answers

Q: QuestionCan I use this device to make phone calls using Cellular Network? Without using Wifi or google voice? I am looking for Tablet with Calling facility! For Work from Home Feature (.I.)I appreciate your help!

Asked 5 years ago by Sunny.

• A:Answer I purchased this tablet for my mother, who has macular degeneration and was told that it could make phone calls using the cellular network, but after purchasing it and working with tech support folks, found that it could not. Before buying a tablet, get the imei number of the device and check with your network provider to determine if it can make calls. Neither AT&T nor Verizon currently have a table capable of making calls on their networks, but two different T-Mobile/Sprint reps told me that the Samsung Tab A and the Samsung S7 can make calls/send text messages on their network. They have a promo ongoing where you get a free Samsung Tab A when adding a new line to their network, so that's worth checking out. The Tab A is smaller (8.4") but free is good! I wish you well in finding a resolution.

  Answered 5 years ago by stevepolk1Verified Purchase

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Q: QuestionDoes this tablet work with CDMA carriers?

Asked 5 years ago by Anonymous.

• A:Answer It's unlocked so yes I'm pretty sure verizon uses cdma and I have verizon

  Answered 5 years ago by rdsox234Verified Purchase

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Q: QuestionDoes this have a head phone jack?

Asked 5 years ago by Ladydi.

• A:Answer You need a Micro USB type c adapter to use headphones. It does not have a standard headphone jack.

  Answered 5 years ago by MattVerified Purchase

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Q: QuestionIs this compatible with AT&T cellular?

Asked 5 years ago by Grixx.

• A:Answer Yes, I put the AT&T sim card in and I was ready to go.

  Answered 5 years ago by RosebudVerified Purchase

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Q: QuestionWill this tablet keep up with the latest Android versions when they are released or is it permanently stuck and Android 9.0 Pie ?

Asked 5 years ago by Oldguy.

• A:Answer So far I am getting all of the updates, Samsung will put out a notice listing which devices are no longer supported.

  Answered 5 years ago by DwoughterVerified Purchase

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Q: QuestionDoes is work on GSM wireless networks? I want to be able to travel internationally with it.

Asked 5 years ago by saintluke.

• A:Answer This is an unlocked tablet. You need a sim card through a GSM carrier. Mine works through AT&T great.

  Answered 5 years ago by RosebudVerified Purchase

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Q: QuestionDoes USB-C to headphone jack adapter is in the box?

Asked 4 years ago by Julia.

• A:Answer Yes

  Answered 4 years ago by RDavis922Verified Purchase

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Q: QuestionWill this work with the new T-Mobile & Sprint merger?

Asked 5 years ago by coco.

• A:Answer I bought the S5e after being told that it could make calls/use text functions but found out that it can't do that on the AT&T network nor with Verizon. I then checked with T-Mobile and they said it won't work on their network either, but the Samsung Tab A (currently free with a new line) and the Samsung S7 can make calls. Before buying one, get the imei number of the device and check with your carrier to make sure...also try to get them to do a demo to make sure.

  Answered 5 years ago by stevepolk1Verified Purchase

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Q: QuestionIs it Factory Unlocked for any carrier? I mean if does work with international carrier.

Asked 5 years ago by Taty.

• A:Answer Yes it does

  Answered 5 years ago by SanjayVerified Purchase

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Q: QuestionWill this tablet work on Verizon?

Asked 5 years ago by Anonymous.

• A:Answer Yes it will work with a Verizon SIM card.

  Answered 5 years ago by MattVerified Purchase

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Q: QuestionDoes this tablet work on consumer cellular?

Asked 4 years ago by Jean.

• A:Answer Hi Jean! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S5e works with Consumer Cellular. We apologize; this model is "Wi-Fi" compatible only, not working with Consumer Cellular. Reference #: 1144218152 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
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Q: QuestionWill the Tab s5e work on Xfinity Mobile cellular network?

Asked 4 years ago by betmend.

• A:Answer I believe it should with an Xfinity SIM card

  Answered 4 years ago by Smiller14559Verified Purchase

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Q: QuestionIs this compatible with the consumer cellular network?

Asked 4 years ago by Rascal777z.

Q: QuestionDoes this tablet have an Spen?

Asked 4 years ago by Deedee.

• A:Answer No, and it does not include support for the Samsung S Pen.

  Answered 4 years ago by RDavis922Verified Purchase

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Q: QuestionCan I add a larger SD card say 128 or 256gb

Asked 4 years ago by kj.

Q: QuestionI see an old question from 7 months ago regarding network compatibility and want to ask again. Will this tablet work on the Sprint LTE network?

Asked 4 years ago by Vaughn.

• A:Answer works great with ATT . just put in your Sprint SIM card and should work fine.

  Answered 4 years ago by Smiller14559Verified Purchase

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Q: QuestionIs this tablet Verizon compatible

Asked 4 years ago by Rrrr.

• A:Answer Hi Rrrr! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S5e (Wi-Fi + 4G LTE) works with Verizon. Yes, with LTE, you have the freedom to choose your carrier and stay connected anywhere you go, with no Wi-Fi. Access content, download, browse, and you can even receive and reply to texts and calls without your phone nearby. You'll never want to leave without it, no matter where you go. You may visit our website and scroll down to the "Unlock your Freedom" section: https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s5e-10-5-64gb-black-unlocked-sm-t727uzkaxaa/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144301411 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
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Q: QuestionWould this work with Pre Paid like straight Talk with their sim card

Asked 4 years ago by Waynea1941.

• A:Answer I am not sure if it will work with Prepaid straight talk, however it does NOT work with Sprint/T-Mobile. I haven’t tried other carriers.

  Answered 4 years ago by JasonVerified Purchase

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Q: QuestionDoes this tablet have bluetooth?

Asked 5 years ago by Dcn.

• A:Answer Hi Dcn! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S5e has Bluetooth. Yes, this tablet model has Bluetooth (Bluetooth v5.0). For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Connectivity": https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s5e-10-5-64gb-black-unlocked-sm-t727uzkaxaa/#specs. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144319561 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
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