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Do you have T-Mobile because the new Galaxy watch only works with T-Mobile. Go to samsung.com and it actually says it on their website works only with T-Mobile
Sorry, there was a problem. Please try again later.I have a note 8 with verizon and I have had no issues to sync up and work. I would suggest reset and check software to be sure up to date.
Sorry, there was a problem. Please try again later.Hi TONY, we understand your concerns with the Watch. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
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