Questions & Answers

Q: QuestionI’m planning to use the watch with its own cellular service line. Not linking it to a phone. Is that posible/?

Asked 10 months ago by Fer.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)

• A:Answer Hi Fer, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Watch Ultra. To access all its fun and useful features, you'll want to connect your smart watch to your phone using the Galaxy Wearable app. If your phone isn't available, you can also set up your watch without a phone and pair it with the Galaxy Wearable app later. Once everything is set up, your smart watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health. Check out, "Set up your Samsung smart watch with or without a phone" if you would like to learn more. If you have any other questions or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a cherished Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionDoes this watch have a fall indicator....an alert to EMT if the wearer falls?

Asked 1 year ago by Tom.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer Yes it does! But you have to enable it in the app.

  Answered 1 year ago by Anonymous

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Q: QuestionHow to get the small to medium sized band

Asked 1 year ago by Bg.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer We appreciate you taking the time to reach out to us, Bg. At the moment the Galaxy Watch Ultra is available in medium and large bands only. The Watch7 is available in sizes S/M and M/L. If you have any further questions, do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this watch be connected to an iPhone 13?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer No it cannot function with the iPhone, you may be able to get it to connect and get very basic functionality. You would be better off getting the Apple Watch or switching to the Samsung Phones first.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes this watch having trail maping so you can return to your destination like the other Ultra on the face of the watch?

Asked 1 year ago by Tavi.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)

• A:Answer It's great to hear from you, Tavi. We always look forward to the opportunity to assist our valued customers. The Galaxy Watch Ultra features our most accurate GPS yet, ensuring you stay on course even in areas with densely packed buildings. By utilizing both L1 and L5 frequency bands, the Galaxy Watch Ultra delivers pinpoint tracking accuracy. If you require any further assistance, please do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this watch work with Apple iPhone and does it measure Sp02?

Asked 1 year ago by Angel.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)

• A:Answer You cannot pair it however you can connect to Bluetooth and send and receive messages etc

  Answered 1 year ago by Anonymous

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Q: QuestionIs there a Bluetooth version of this watch?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer The Ultra has Bluetooth 5.3 but also includes Wifi and LTE.

  Answered 1 year ago by Duke

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Q: QuestionIs this watch able to link with Alexa?

Asked 1 year ago by JanetF.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer Thanks for reaching out to us with your question, JanetF. Wear OS on your Galaxy watch gives you access to your choice of virtual assistants! Bixby comes preinstalled, but you can also use Google's Assistant or Alexa by installing them from the Play Store. You can use them to help you with controlling your phone, smart devices, and even your daily tasks, such as setting alarms, timers, or reminders. Check out the article, "Use Google Assistant or Alexa on your Wear OS Galaxy watch" for more information. If you have any other questions, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes it have rotating Bezel?

Asked 1 year ago by Jack.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer Unfortunately no. Its on screen. But it works the same you just dont get the clicky feeling from the rotating bezel as its now replaced with haptic feedback

  Answered 1 year ago by MiguelA

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Q: QuestionDo you have to have a cell carrier for this watch or can you just use bluetooth attached to phone?

Asked 1 day ago by boogerman.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

Q: QuestionCan i sit in a sauna for a 20 min session wearing it?

Asked 3 days ago by Cisco254.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)

• A:Answer Howdy Cisco254, thank you for asking us your question about the Samsung Galaxy Watch Ultra. It is not recommended to wear the Samsung Galaxy Watch Ultra in a sauna for extended periods, despite its rugged, water-resistant design. High heat and steam can compromise its water resistance seals, damage internal components, and degrade the battery over time. Check out, "Keep your Galaxy device at its normal operating temperature" if you would like to learn what factors can impact your device. If you have additional questions for us, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 2 days ago by Samsung

  
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Q: QuestionHow much can I get on my galaxy watch 3?

Asked 1 week ago by Spid43.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)

Q: QuestionIs necesary a cellular line for use all functions? Or I can use with Bluetooth connections to my smartphone?

Asked 1 month ago by ale974.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)

• A:Answer You can connect with just Bluetooth my friend no worries. The other opinion is if you dont have you phone on your person you can still text and call from the watch. You can use the watch 100% with just Bluetooth.

  Answered 2 weeks ago by SourSoap

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Q: QuestionCan you put standard leather watch band on this?

Asked 1 month ago by Sweettooth1989.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2025)

• A:Answer Good day Sweettooth1989, thank you for asking us your question about the Samsung Galaxy Watch Ultra. The Galaxy Watch Ultra uses a distinct, dynamic lug system, so its bands are not interchangeable with bands from other models. Feel free to check out, "How to change the band on your Samsung smart watch" to learn more about band compatibility. If you have additional questions for us or if you would like further assistance, please do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionCan you change the display face on this watch?

Asked 1 month ago by Charharp.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)

• A:Answer Howdy Charharp, thanks for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. Yes, you can fully customize the display face on the advertised Galaxy Watch Ultra by long-pressing the screen to select/edit faces or using the Galaxy Wearable app on your paired phone. You can also change colors, add widgets, and download new styles, including animated or photo-based faces. If you have any other questions for us or if you would like further assistance, please let us know by contacting Support. Thanks for being a steadfast Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs this compatible with samsung health app

Asked 2 months ago by Keith.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)

• A:Answer Hi Keith, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Watch Ultra. Yes, the Samsung Galaxy Watch Ultra is fully compatible with the Samsung Health app. If you have additional questions for us, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionCan I pair it with IPhone?

Asked 2 months ago by AH.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer Yes

  Answered 1 month ago by RegisPena

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Q: QuestionWhat is the warranty

Asked 2 months ago by DG.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

Q: QuestionWill the watch function in -50 degrees Fahrenheit?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2025)

• A:Answer Hey there, thank you for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. Galaxy devices have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Factors that can affect your device's temperature: * Using your device outside of normal operating conditions, which are ambient temperatures between 32 and 95 degrees Fahrenheit. * Placing your device on or near a heat source, leaving it in a parked car on a hot day, or continual use in direct sunlight. * Using multiple apps for an extended period of time, or using processor-intensive apps such as gaming or GPS tracking. * Charging the device with a non-Samsung, incompatible, or defective charger (and USB cable). * Initial setup and data transfer from a previous device. * System or firmware updates. Check out, "Keep your Galaxy device at its normal operating temperature" if you would like to learn more. If you have any other questions for us, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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