Questions & Answers

Q: QuestionCan you get emails on this watch?

Asked 1 year ago by Sonny.

• A:Answer We appreciate you reaching out to us, Sonny. We see that you are interested in using the Watch Ultra for emails. When your watch is linked to the Email or Gmail app on your phone, you can reply to, delete, or access emails at any time, even when you're away from your phone or computer. You can also edit your email account, so you can have the neatest inbox ever. If you have any further questions, please don't hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionnullWhat is the band made of? The description only says "other." Is it plastic, silicon, something else?

Asked 8 months ago by luislast.

• A:Answer Greetings Luislast, thanks for asking us your question about the Samsung Galaxy Watch Ultra. The Watch Ultra Peakform Band is made from HNBR, Nylon, Titanium, and SUS. It offers a blend of durability and flexibility. If you have any other questions for us or if you would like further assistance, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionI’m planning to use the watch with its own cellular service line. Not linking it to a phone. Is that posible/?

Asked 5 months ago by Fer.

• A:Answer Hi Fer, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Watch Ultra. To access all its fun and useful features, you'll want to connect your smart watch to your phone using the Galaxy Wearable app. If your phone isn't available, you can also set up your watch without a phone and pair it with the Galaxy Wearable app later. Once everything is set up, your smart watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health. Check out, "Set up your Samsung smart watch with or without a phone" if you would like to learn more. If you have any other questions or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a cherished Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes this watch have a fall indicator....an alert to EMT if the wearer falls?

Asked 9 months ago by Tom.

• A:Answer Yes it does! But you have to enable it in the app.

  Answered 9 months ago by Anonymous

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Q: QuestionHow to get the small to medium sized band

Asked 1 year ago by Bg.

• A:Answer We appreciate you taking the time to reach out to us, Bg. At the moment the Galaxy Watch Ultra is available in medium and large bands only. The Watch7 is available in sizes S/M and M/L. If you have any further questions, do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this watch be connected to an iPhone 13?

Asked 1 year ago by Anonymous.

• A:Answer No it cannot function with the iPhone, you may be able to get it to connect and get very basic functionality. You would be better off getting the Apple Watch or switching to the Samsung Phones first.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes this watch having trail maping so you can return to your destination like the other Ultra on the face of the watch?

Asked 1 year ago by Tavi.

• A:Answer It's great to hear from you, Tavi. We always look forward to the opportunity to assist our valued customers. The Galaxy Watch Ultra features our most accurate GPS yet, ensuring you stay on course even in areas with densely packed buildings. By utilizing both L1 and L5 frequency bands, the Galaxy Watch Ultra delivers pinpoint tracking accuracy. If you require any further assistance, please do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this watch work with Apple iPhone and does it measure Sp02?

Asked 1 year ago by Angel.

• A:Answer You cannot pair it however you can connect to Bluetooth and send and receive messages etc

  Answered 1 year ago by Anonymous

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Q: QuestionIs this watch able to link with Alexa?

Asked 1 year ago by JanetF.

• A:Answer Thanks for reaching out to us with your question, JanetF. Wear OS on your Galaxy watch gives you access to your choice of virtual assistants! Bixby comes preinstalled, but you can also use Google's Assistant or Alexa by installing them from the Play Store. You can use them to help you with controlling your phone, smart devices, and even your daily tasks, such as setting alarms, timers, or reminders. Check out the article, "Use Google Assistant or Alexa on your Wear OS Galaxy watch" for more information. If you have any other questions, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes it have rotating Bezel?

Asked 1 year ago by Jack.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer Unfortunately no. Its on screen. But it works the same you just dont get the clicky feeling from the rotating bezel as its now replaced with haptic feedback

  Answered 1 year ago by MiguelA

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Q: QuestionWhy was it returned?

Asked 1 week ago by Charm.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer Item was rated excellent, it was badly worn with 3rd party band that was worn badly also.

  Answered 5 days ago by MichaelHVerified Purchase

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Q: QuestionIs this watch wifi

Asked 1 month ago by mas.

• A:Answer Greetings Mas, thanks for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. The Galaxy Watch Ultra is offered with Bluetooth / Wi-Fi + 4G LTE. If you have any other questions, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes it check your oxygen, does it has EKG, does it alert you if you fall I got the samsung but stop functioning after i was in the swimming pool Thank you

Asked 2 months ago by Athena.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer Greetings Athena, thank you for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. Yes, the Galaxy Watch Ultra indeed features Blood Oxygen monitoring and an ECG function, which can be enabled and used via the Samsung Health Monitor app. This device also includes a "Hard Fall Detection" feature that can send an SOS message to your emergency contacts if it detects a hard fall, though you must ensure the feature is enabled on your watch and that the watch has a network connection to function. Please feel free to reach out to Support if you have additional questions or if you would like any further assistance. Thanks for being a devoted Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this watch have Golf GPS

Asked 3 months ago by Golf.

• A:Answer Does not come with. May download. I use Smart Caddie which syncs with my samsung phone.

  Answered 3 months ago by ChezDethVerified Purchase

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Q: QuestionIs this watch used, or why is it so cheap

Asked 4 months ago by care.

• A:Answer It is last year's. Only slight difference from this year. For almost all the same functions half price is better don't you think?

  Answered 3 months ago by ChezDeth

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Q: QuestionDoes this watch support any 4g lte esim ?

Asked 4 months ago by Abc.

• A:Answer Yes

  Answered 3 months ago by ChezDeth

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Q: QuestionWill this watch run the Dexcom G7 app?

Asked 4 months ago by Rich.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer No, but there IS a way to work around. You still get low alerts & such, but you need another app to see the graph.

  Answered 4 months ago by LittleOne

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Q: QuestionDoes this happen with a strap or do I need to buy the straps separately?

Asked 5 months ago by Nel.

• A:Answer It comes with a strap depending on which version you are buying.

  Answered 5 months ago by Shishinn

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Q: QuestionCan I connect it to one than one device? More than one phone? I have a personal and work phone.

Asked 6 months ago by Superman.

• A:Answer I would think so as long as the bone has the Samsung wearable app.

  Answered 5 months ago by Shishinn

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