Questions & Answers

Q: QuestionWhat are differences between new and open box?

Asked 2 years ago by Silver.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Silver - (2022)

• A:Answer An open box is typically a returned item from a customer. I purchased an open-box Galaxy 5 pro this year and it had issues detecting my sleep time. I went to the Geek counter and was told the watches once registered to a client cannot be successfully reregistered to another. It won't function properly. I returned the open-box watch 5 pro because of this information.

  Answered 2 years ago by MikeH

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Q: QuestionIs there a Samsung watch that give blood pressure readings?

Asked 2 years ago by Les.

• A:Answer Watch 5 does cant say about others

  Answered 2 years ago by RicardoGVerified Purchase

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Q: QuestionWhat is the different between GPS and Unlocked in Samsung galaxy watch 5 44mm?

Asked 3 years ago by Amjed.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Silver - (2022)

• A:Answer BT(GPS) requires a Bluetooth connection to an android compatible phone in order to make and receive calls/texts. LTE does not have that limitation, and you can call from the Watch directly without needing a connection to a phone (assuming you are still in range of a 4G network, of course) Both still have a microphone and speaker installed. Unlocked refers to the SIM card installed in the LTE watch. Some 4G Smartwatches come with a SIM card locked to a specific carrier. Apple, for instance, makes a Verizon and AT&T version of their Cellular watches. Samsung makes their Galaxy line Unlocked, meaning you can go to any carrier that accepts smartwatches on their network and have them program the SIM card to work on their network.

  Answered 2 years ago by chris

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Q: QuestionCan I use this with A Google Pixel Phone ?

Asked 3 years ago by JUNK.

• A:Answer Yes phone with Bluetooth

  Answered 3 years ago by Jondphotographer1

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Q: QuestionDoes it have fall detection?

Asked 3 years ago by Mel.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Silver - (2022)

• A:Answer Yes it does but you have to set it up. You can add contacts for it to notify if you fall

  Answered 3 years ago by CassieLynn

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Q: QuestionDoes it come with a power cord

Asked 2 years ago by Anonymous.

• A:Answer It has the cord but its a USB so you need an adapter for a wall socket.

  Answered 2 years ago by BraxillianVerified Purchase

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Q: QuestionWill this work with a s21 samsung?????

Asked 1 year ago by bonnie.

• A:Answer Hey Bonnie, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy Watch5. Yes, the Watch5 is compatible with phones that have Android 8.0 and a RAM of 1.5 GB or higher. Feel free to check out, "Samsung smart watch and phone compatibility" if you would like more information. Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this watch have accurate step count? And is the watch easy to set up?

Asked 2 years ago by Nerakk.

• A:Answer Pretty easy to setup. I found the step count to be pretty accurate, but if you fidget a lot or do some excessive arm movements you can definitely trick it (like with most devices). I had the Watch Active 2 for 2.5 years before trading up to this one. One month in and I'm still a fan so far. Hope this helps.

  Answered 2 years ago by TofuVerified Purchase

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Q: QuestionThinking about purchasing this for my 91 year old father who doesn't use a cell phone. Could it still be useful for him? Could I at least keep track of his information on my android phone, or on my brother's iPhone using an app?

Asked 2 years ago by Marty.

• A:Answer This needs to be connected to the Galaxy Wearable app to read and keep track of all health/fitness capabilities. Fit is a little loose so keep that in mind too

  Answered 2 years ago by MaximilianoRamirez

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Q: QuestionCan the watch do ongoing monitoring of my heart rhythm & alert me (in real time) of a change in my heart rhythm like the Apple watch does? And will it do this without having to stop, sit down, & do an ecg with the watch? Could it see & record atrial fib?

Asked 2 years ago by 1Heartgal.

• A:Answer Yes

  Answered 2 years ago by EricP

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Q: QuestionHow do you charge it. USB or plug in

Asked 2 years ago by Chip.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Silver - (2022)

• A:Answer Your watch should have come with a wireless charger that plugs into a USB outlet.

  Answered 2 years ago by DanaVerified Purchase

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Q: QuestionDoes it record EEG, and if so, can it be sent by text or email to my doctor?

Asked 3 years ago by Jeffw.

• A:Answer yes. if you download the samsung smart watch app you can view the information on your phone where it can be emailed or screen shot.

  Answered 3 years ago by AndrewRVerified Purchase

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Q: QuestionDoes this watch have a compass like the 5 pro?

Asked 3 years ago by Intrested.

• A:Answer Yes but it needs to be downloaded. It's a free app.

  Answered 3 years ago by Juanp

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Q: QuestionCan you connect this with a iPhone

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Silver - (2022)

• A:Answer no

  Answered 1 year ago by TABBY65Verified Purchase

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Q: QuestionWill this work on the new s24 ultra

Asked 1 year ago by Osu.

• A:Answer Yes

  Answered 10 months ago by Armstrong

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Q: QuestionIs this compatible with a diabetic monitor?

Asked 1 year ago by tony.

• A:Answer No. It does not have the capabilities to read glucose. I expect that to happen in a few models from now.

  Answered 1 year ago by PaulaOVerified Purchase

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Q: QuestionCan the Dexcom app down load to the Smartwatch?

Asked 2 years ago by Santa.

• A:Answer Yes

  Answered 2 years ago by VishavdeepSVerified Purchase

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Q: QuestionDoes this watch comes with a charger in the package or do i have to buy the charger separately?

Asked 2 years ago by Anonymous.

• A:Answer Greetings, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Watch5. Here's what's in the box of the Galaxy Watch5: The Galaxy Watch5 with Sport Band, a USB - C Wireless Charger, and QSG. Hope that helps! Reach out to Samsung Support if you have any other questions. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionCan I take calls on the watch?

Asked 2 years ago by Kurious.

• A:Answer Yes

  Answered 2 years ago by SyedAVerified Purchase

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