Questions & Answers

Q: QuestionWill the watch alert ne if it detects arrhythmia or rapid heart rate

Asked 4 days ago by Tim.

• A:Answer Hi Tim, thank you for taking the time to ask us your question about the Samsung Galaxy Watch7. Yes, the advertised Galaxy Watch7 can detect rapid heart rates and irregular rhythms suggestive of Atrial Fibrillation using its BioActive Sensor and ECG app, with FDA-cleared Irregular Heart Rhythm Notification (IHRN) features that alert you to potential AFib and allow on-demand ECG recordings, however, it's for general wellness and not a replacement for professional diagnosis. If you have any other questions or if you would like further assistance, please do not hesitate to contact Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra

  Answered 3 days ago by Samsung

  
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Q: Questionwork with iphone

Asked 3 months ago by bob.

• A:Answer Hey there Bob, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Watch7. That's a great question! No, the Galaxy Watch7 as well as the Galaxy Watch4, Watch5, Watch6, Watch Ultra, and Watch FE rely on Google Play services which is not supported on iOS. Check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about compatible options available for your iPhone. Feel free to contact Support if you would like any further assistance. Thanks for being a devoted Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionAny fall prevention tracking

Asked 5 months ago by Thomas.

• A:Answer Howdy Thomas, thanks for asking us your question about the Samsung Galaxy Watch7. Yes, the Galaxy Watch7 offers Hard Fall Detection. If you have any other questions, please feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionIf I'm not connected to the internet on the watch (on the road or someplace other than home) will the watch use mobile data to work or will it need to connect to my phones Bluetooth. If so why would I need LTE when I'll be on Bluetooth most of the time?

Asked 5 months ago by MCR1.

• A:Answer Good day MCR1, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Watch7. The LTE version of the advertised Galaxy Watch7 allows this watch to connect to a cellular network independently. You can make calls, send texts, and use data without your phone being nearby. It can also seamlessly switch between using your phone's connection (Bluetooth or Wi-Fi) and its own cellular connection when you have your phone with you. If you have any other questions, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionHi...will this be compatible with a Samsung phone running Android 13 One UI 5.1 software. I was told I had to upgrade to get this watch.

Asked 9 months ago by Tjbax.

• A:Answer No. I tried a Watch 7 and a Watch FE and neither worked with my A71 5G. Called Samsung and the rep told me those watches needed UI 7 and Android 15. My phone is UI 5.1 and Anroid 13.

  Answered 8 months ago by Anonymous

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Q: QuestionCharge time for watch

Asked 9 months ago by DanH.

• A:Answer About 6 hours from dead

  Answered 5 months ago by MatthewBVerified Purchase

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Q: QuestionIs the Galaxy 7 44M LTE compatible with Spectrum mobile

Asked 9 months ago by Anonymous.

• A:Answer Should be, yes. They come "unlocked" so you should just have to give them the IMEI number for the watch. Also, make sure you're on a compatible plan and that Spectrum Mobile supports Galaxy Watch, as last I looked about a year ago, they only supported Apple Watch.

  Answered 5 months ago by MatthewB

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Q: QuestionWhat type of battery is in this watch?

Asked 9 months ago by Anonymous.

• A:Answer Hi there, thanks for asking us your question about the Samsung Galaxy Watch7. The Galaxy Watch7 offers a 425 mAh non-removable lithium-ion (Li-ion) battery. Feel free to contact Support if you have any other questions for us. Thanks for being a valued Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionWhat music apps does it come with and are you able to download a music app if the watch doesn't come with it. I have the YouTube music on my phone. Is possible to have it on the watch?

Asked 11 months ago by David.

• A:Answer Salutations David, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Watch7. Managing apps on your smartwatch, much like on your smartphone, allows for a personalized and optimized user experience. Please take a moment to review, "Manage apps on your Samsung smart watch" to learn the detailed process for app installation, customization, and removal. If you have any other questions for us afterward, feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionIs Samsung Galaxy watch 7 LTE bought in the USA will work on the cellular system in Israel?

Asked 1 year ago by Rafi.

Q: QuestionHow long is the battery life.

Asked 1 year ago by Gary.

• A:Answer I get about two+ working days worth of battery life on it, without any type of turning down brightness or limiting use. Works great.

  Answered 5 months ago by MatthewBVerified Purchase

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Q: QuestionHi does samsung watch 7 measure blood pressure and track sleep appnea? Is there any restrictions in US devices?

Asked 1 year ago by EsraS.

• A:Answer Sleep appnea, yes. Blood pressure, no. It does have ECG.

  Answered 11 months ago by JHardyVerified Purchase

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Q: QuestionIs this watch waterproof?

Asked 1 year ago by Leslie.

• A:Answer Yes. I've worn it at/in the lake, and also showered.

  Answered 5 months ago by MatthewB

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Q: Questionwhat band size does the watch come in? I see you can purchase different sizes as well.

Asked 1 year ago by jake.

• A:Answer I've used 22mm pins to attach any band that doesn't have the connector to the watch on it.

  Answered 5 months ago by MatthewB

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Q: QuestionDoes it have rotating Bezel?

Asked 1 year ago by Jack.

• A:Answer It's great to hear from you, Jack. We see you are reaching out regarding the new Watch7. The only watches that have a rotating bezel at this moment are the following: The Galaxy Watch Active, Galaxy Watch Active2, Galaxy Watch4, and Galaxy Watch5. These watches all have a completely digital touch bezel. You can lightly press and swipe around the edge of the screen with the tip of your finger to scroll between apps and screens. The Watch7 features a new 3nm processor that supercharges your daily routine. With this new processor, you can quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring the Galaxy Watch7 keeps up with you. If you have any further questions or concerns, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this watch come with a small and large watch band or does it only come with the large?

Asked 11 months ago by ShawnaG.

• A:Answer It only came with one band. I assume its large because because I have to use the last hole. I will say, I have smaller wrists and I like my watches not to move.

  Answered 11 months ago by JHardy

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Q: QuestionWith Bluetooth will this conne t to my Samsung s21 ultra? Will I still be able to use features like heart rate and sleeping pattern,do I need to keep phone near watchor must you pay a fee for those features?

Asked 1 year ago by Dancer.

• A:Answer Using the Samsung Health app it will link with the watch and monitor multiple biometrics like HR, SpO2, Stress and so much more. There is no fee to use the full Samsung Health app.

  Answered 1 year ago by Anonymous

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Q: QuestionWill this work on a S21 Ultra 5G? Model SM-G998U1

Asked 1 year ago by Jefe.

• A:Answer It should have no problem since both are Samsung products. Will work with most Android phones/devices.

  Answered 1 year ago by Anonymous

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